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Palm 1040NA-CN5 - Treo 650 Smartphone 23 MB, Using Manual

The Palm 1040NA-CN5 - Treo 650 Smartphone gives you the power of a mobile office in the palm of your hand. With its 23 MB storage capacity, this device allows you to stay productive on the go. For easy access to all its features, download the free user manual from manualshive.com.

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  ::   Error messages

Error messages

Your Treo smartphone is designed to minimize interruptions when a system error 
occurs. If your device encounters a system error, it automatically resets itself and 
resumes functioning as normal. If possible, it even turns your phone back on if it was 
on before the error occurred.

Sometimes, you might want to know more about an error. Your Treo smartphone 

uses a special interface to show error messages in greater detail.

1. Press Phone/Send 

.

2. Press Center, and then select Dial Pad.

3. Enter #*#377, and then press Phone/Send 

.

4. Review the screen with details about the conditions that lead up to the most recent 

automatic reset. 

5. Select OK.

Please note that third-party developers create their own error messages. If you do not 
understand an error message, please contact the developer of the application for help.

CrowdyUG.book  Page 192  Monday, August 1, 2005  3:58 PM

Summary of Contents for 1040NA-CN5 - Treo 650 Smartphone 23 MB

Page 1: ...using your Treo 650 smartphone by Palm Includes setup information and instructions for most tasks CrowdyUG book Page 1 Monday August 1 2005 3 58 PM ...

Page 2: ... JPEG group MPEG Layer 3 audio decoding technology licensed from Fraunhofer IIS and Thomson RealPlayer and RealAudio are registered trademarks of RealNetworks Inc All other brand and product names are or may be trademarks of and are used to identify products or services of their respective owners Disclaimer and limitation of liability Palm Inc and its suppliers assume no responsibility for any dam...

Page 3: ...s and other information 33 Battery life 34 Where to learn more 35 first week using phone web and messaging 36 Phone overview 39 Dialing calls 42 Receiving calls 44 Using voicemail 46 Managing active calls 49 More ways to manage calls 54 Defining favorite buttons 57 Using a phone headset 59 Connecting to devices with Bluetooth wireless technology 64 Using dial up networking on your Treo 650 smartph...

Page 4: ...ions settings 151 Button settings 152 Date and time settings 154 Power Preferences 155 Locking your phone and info 163 if something happens help 164 Upgrading from another Palm Powered device 169 Trouble installing the desktop software 170 Resetting your Treo 650 smartphone 172 Replacing the battery 174 Screen 175 Network connection 179 Dial up networking 180 Synchronization 185 Email 189 Web 190 ...

Page 5: ...ra Requires service contract with your wireless service provider Requires service contract and data service from your wireless service provider There are two models of the Treo 650 smartphone One model has a built in camera and the other model does not have a camera The packaging for your smartphone identifies if a camera is included This guide will help you set up your Treo 650 smartphone and qui...

Page 6: ...of your Treo smartphone including phone email web browsing and messaging First Two Weeks Using Organizer Features Your Treo 650 smartphone is not just a phone It also includes a full featured Palm Powered organizer that gives you instant access to your Calendar Tasks Memos Music Calculator and more First Month Managing Applications Learn how to add or delete extra applications and use an expansion...

Page 7: ...read this now getting started 5 read this now getting started CrowdyUG book Page 5 Monday August 1 2005 3 58 PM ...

Page 8: ...as well as the following An activated mobile account with data services A location with wireless coverage for your phone An electrical outlet The computer with which you will synchronize your personal information The Palm Software Installation CD included in the box You cannot use email web browsing or messaging without data services of some type CrowdyUG book Page 6 Monday August 1 2005 3 58 PM ...

Page 9: ...one by Palm this guide Palm Software Installation CD Palm warranty Warranty does not cover damage by Secure Digital SD cards that do not meet SD Memory Card Specifications SD cards that do not meet SD MemoryCardSpecifications may damageyourTreo 650 smartphone SD cards that do meet SD Memory Card Specifications are marked with the following logo The Software Installation CD includes free bonus soft...

Page 10: ...ow the locations and names of the physical features of the Treo 650 smartphone Refer to these illustrations while following the instructions in this guide A Ringer switch B Infrared IR port C Antenna D Expansion card slot E Stylus A C B E D CrowdyUG book Page 8 Monday August 1 2005 3 58 PM ...

Page 11: ...eadset jack I Calendar button J Phone Send button K Side button L Volume button A G C B E F H I J K L D Be careful not to scratch or crush the screen Do not store the smartphone in a place where other items might damage it Visit www palm com us support to find carrying cases that protect the screen and other useful accessories CrowdyUG book Page 9 Monday August 1 2005 3 58 PM ...

Page 12: ...mera The packaging for your smartphone identifies if a camera is included A Camera lens B Self portrait mirror C Battery door release D Speaker A C D B IMPORTANT The speaker includes a large magnet so be sure not to store your smartphone near credit cards or other items that could be demagnetized CrowdyUG book Page 10 Monday August 1 2005 3 58 PM ...

Page 13: ...ide the battery compartment 3 Insert the battery into the compartment at a 45 degree angle and then press it into place 4 Slide the battery door onto the back of the phone until it clicks into place 5 When the Welcome screen appears follow the onscreen instructions to set up your smartphone A B C D A Battery Door Release button B Battery contacts C Notch D Phone contacts CrowdyUG book Page 11 Mond...

Page 14: ...ndicator light When the indicator light is solid red your smartphone is charging When the indicator light turns solid green your smartphone is fully charged If the indicator light does not turn on when you connect your smartphone to the AC charger double check the cable connection and the electrical outlet to which it is connected Battery consumption varies based on personal usage Consumption fact...

Page 15: ...charged Partial battery icon Battery has some power and is not charging Empty battery icon Battery needs charging immediately Red lightning bolt Charging Green lightning bolt with full battery Fully charged To see exactly how much power is left in your battery tap the onscreen battery icon CrowdyUG book Page 13 Monday August 1 2005 3 58 PM ...

Page 16: ...e device is not connected to any mobile phone network You can still use the organizer and other Palm OS features This is ideal for airplane flights and for maximizing battery life Waking up the screen To use the Palm OS features when your phone is off you need to wake up the screen You can also turn off your phone s screen without turning off your phone s wireless features 1 Briefly press Power En...

Page 17: ...nds When it is complete the Network Status icon appears in the upper right corner of the screen 3 Using the number pad on the keyboard enter the desired phone number 4 Press Phone Send to dial 5 When your call is complete press Power End or use the 5 way navigator to select Hang Up If No Service appears in the upper left corner or if you are unable to complete a call you may need to activate your ...

Page 18: ...phone on and off on page 14 2 Press Phone Send 3 Open the Menus 4 Select Options and then select Phone Info If your phone number is not displayed or if your phone number doesn t appearinPhoneInfo follow the steps on page 15 Then turn your phone off and on again before you check Phone Info again A Volume button B Side button A B Look here for your phone number CrowdyUG book Page 16 Monday August 1 ...

Page 19: ...first day learning the basics 17 first day learning the basics CrowdyUG book Page 17 Monday August 1 2005 3 58 PM ...

Page 20: ...re are several methods of scrolling Press the 5 way on the front of the Treo smartphone Press Right Left Up or Down to move to the next field button or action in that direction Press and hold Up to quickly scroll to the top of a list or press and hold Down to quickly scroll to the bottom of a list Some third party applications may not work with the 5 way navigator and you must use the stylus inste...

Page 21: ...en scroll bar Highlighting items The 5 way lets you highlight items before opening or selecting them When an onscreen button OK Cancel etc or pick list is highlighted the button or pick list item acquires a glow around its border When a phone number email address or web link is highlighted on a web page or in a message the text appears in reverse type light text on a dark background When an entire...

Page 22: ...s you can jump directly to these buttons instead of scrolling to them From a list screen such as the Contacts list or Memos list press Right to jump to the first button From a screen where you create or edit entries such as Edit Contacts press Center to jump to the first button From a dialog box such as Edit Categories press Up or Down to scroll to the buttons Selecting or activating items After h...

Page 23: ...ction Selecting options in a pick list A range of options is often presented in a type of menu called a pick list which can be identified by a downward pointing arrow Pick lists are different from the application menus described above Use the 5 way to highlight the pick list and then press Center to display the items in the list Press Up and Down to highlight the item you want and then press Cente...

Page 24: ...creen turns off and when an active call lasts longer than a minute When using the keyboard most people find it easiest to hold the Treo smartphonewithtwohands and use the tips of both thumbs to press the keys as shown above The keyboard backlight may not be visible in bright sunlight A Applications B Menu C Backspace D Return E Right Shift F Alt G Space H Shift Find I Option A B C D E F G I H Crow...

Page 25: ...n twice To turn it off press Option again When Option Lock is on this symbol appears in the lower right Entering other symbols and accented characters 1 Enter the character that corresponds to the symbol or accented character you want See the table on the next page 2 Press Alt 3 Press Up or Down to highlight the desired character 4 Press Center to insert the character In many applications you can ...

Page 26: ...to select Enter then press Alt to select Enter then press Alt to select a á à ä â ã å æ o ó ò ö ô œ õ ø 0 A Á À Ä Â Ã Å Æ O Ó Ò Ö Ô Œ Õ Ø 1 b or B ß p or P 2 c ç ˆ r or R 3 C Ç ˆ s ß Šs d S ß ŠS D D t or T e é è ë ê u ú ù ü û E É È Ë Ê U Ú Ù Ü Û D CrowdyUG book Page 24 Monday August 1 2005 3 58 PM ...

Page 27: ... or F ƒ x or X x i í ì ï î y ÿ I Í Ì Ï Î Y Ÿ l or L m or M µ _ n ñ N Ñ Symbols and accented characters Enter then press Alt to select Enter then press Alt to select Enter then press Alt to select CrowdyUG book Page 25 Monday August 1 2005 3 58 PM ...

Page 28: ...ations To access a button s primary application simply press the button To access a button s secondary application press Option and then press the quick button You can also customize the buttons yourself see Setting Buttons Preferences on page 151 for details Your wireless service provider may have customizedtheapplications associated with each button A Phone Send B Calendar C Email D Power End A ...

Page 29: ...ighlight the application you want to use 3 Press Center to open the selected application Press Applications repeatedly to cycle through different categories of applications In the Applications you can enter the first few letters of the application s name to highlight it For example if you enter p it highlights Phone if you then enter r it highlights Prefs If you pause and then enter r it highlight...

Page 30: ...ur Treo smartphone on the Palm Software Installation CD System requirements Your computer should meet the following minimum system profiles for Windows or Mac computers Windows 2000 or XP or later 32MB of available memory RAM 170MB of free hard disk space CD drive Available USB port USB sync cable included with your Treo 650 smartphone Mac OS 10 2 or later 128MB of total memory RAM 190MB of free h...

Page 31: ...ync cable to the Multi connector on the bottom of your Treo smartphone with the sync button facing up Do not press the sync button until you are instructed to do so 4 Connect the charger cable to the Multi connector on the USB sync cable For best performance plug your sync cable directly into a USB port on your computer If you use a USB hub make sure it is a powered hub A USB sync cable B Sync but...

Page 32: ...nstalling on a Mac double click the CD icon on the desktop and then double click the palmOneSoftware pkg icon 3 Follow the onscreen instructions of the installation program Please note these important points about the installation process If a language selection screen appears click the same language you use on your Treo smartphone During the installation process you will be prompted to synchroniz...

Page 33: ...use the default settings information from all the following applications is transferred each time you synchronize your phone with your computer If you choose to synchronize your phone with Outlook information from Contacts Calendar Tasks and Memos is updated in your computer You can also set up the VersaMail application to synchronize with Outlook Other info such as photos is updated in Palm Deskt...

Page 34: ...on with applications other than Palm Desktop or Microsoft Outlook you need to purchase additional third party conduit software If you have any problems synchronizing see Synchronization on page 180 for troubleshooting suggestions A Sync button A Your contacts tasks and memos sync with Palm Desktop software or Microsoft Outlook depending on which desktop application you use You can also synchronize...

Page 35: ...off on page 14 You can let all calls be picked up by voicemail As with any mobile phone if you are in an area with no wireless coverage your Treo smartphone searches for a signal which consumes power If you cannot move to an area of better coverage temporarily turn off your phone Turn down the screen brightness see Adjusting the brightness on page 147 Decrease the Auto off setting in Power Prefere...

Page 36: ...g box Online support from Palm For up to date downloads troubleshooting and support information check out www palm com us support If you need more information Books Many books on Palm Powered devices such as Now You Know Treo are available in local or online book retailers look in the computers section or visit www palm com us support Online forums Consult online Treo smartphone user discussion gr...

Page 37: ...first week using phone web and messaging 35 first week using phone web and messaging CrowdyUG book Page 35 Monday August 1 2005 3 58 PM ...

Page 38: ...vorites for contacting people and open applications Be sure you know how to turn on your phone before reading this section see Turning your phone on and off on page 14 Accessing the Phone application Press Phone Send to open the Phone application CrowdyUG book Page 36 Monday August 1 2005 3 58 PM ...

Page 39: ...k The bars display the signal strength The stronger the signal the more bars appear If you are outside a coverage area no bars appear Your phone is connected to a data network When the arrows above the signal bars are gray you are in standby mode and you can receive calls When the arrows are green a data session is active for example when you are browsing the web and you cannot receive calls Your ...

Page 40: ...icon when your phone is connected to a headset or car kit that is enabled with Bluetooth wireless technology Displays the battery charge status When the battery drains to 20 of its capacity the icon changes from blue to red At 10 of its capacity you begin to receive warning messages and at 5 of its capacity the phone beeps and the icon changes from red to clear Appears when your battery is chargin...

Page 41: ...d to dial Dialing by contact name Before you can dial a call by contact name you must create some contacts see Adding a contact on page 102 or import them by synchronizing see Synchronizing contacts and other information on page 31 If you changed the wallpaper in the Main View of the Phone application see Selecting wallpaper for the Phone application on page 145 you can still access the Dial Pad F...

Page 42: ...most phone numbers that appear in web pages or in text email or multimedia messages 1 Select the phone number you want to dial in the web page or text message 2 Press Center to open the Dial dialog box 3 Press Dial to dial the number If you prefer to dial by contact from the Main View open the Options menu and select General Preferences Select the second pick list and select the Typing starts Cont...

Page 43: ...ect the number you want to call and then press Phone Send again to dial To select from a chronological list of calls Select the Call Log favorite You can also access the Call Log by pressing Phone Send twice and then selecting Call Log from the recent call list If you can t highlight and dial a phone number on a web page or in a text message using the 5 way or stylus it means that your Treo smartp...

Page 44: ...Phone Send Using the 5 way navigator select the onscreen Answer button If the headset is attached press the headset button To ignore a call and send it to voicemail do one of the following Press Power End Using the 5 way select the onscreen Ignore button See a photo of the person calling you Learn how to assign a caller ID photo on Assigning a caller ID photo on page 144 CrowdyUG book Page 42 Mond...

Page 45: ...h to Sound Mode Off When you silence the ringer you can either answer the call or let it ring through to voicemail If music is playing and a call arrives the phone rings softly The audio continues playing but you won t hear it during your call To pause the music press the Side button To answer the call do one of the following Using the 5 way select the onscreen Answer button Press the headset butt...

Page 46: ... smartphone connects to your automated voicemail system If your smartphone is unable to connect contact your wireless service provider for assistance 5 Follow the spoken prompts to enter a password record a custom message and other settings Voicemail notification When you have a new voicemail message you are notified with an Alert screen A Voicemail icon will also appear at the top of the applicat...

Page 47: ...cemail system 3 Enter your voicemail password using the keyboard or select Extra Digits if you entered a value for this option see Editing or deleting an existing favorite button on page 56 for information on editing favorite buttons Remember you do not need to press Option to enter numbers an asterisk or pound sign while on an active call CrowdyUG book Page 45 Monday August 1 2005 3 58 PM ...

Page 48: ...Switches from a headset with Bluetooth wireless technology to the built in earpiece This button replaces the Spkr phone button when a headset with Bluetooth wireless technology is attached Press Phone Send repeatedly to toggle between the Active call screen and the Main View of the Phone application To avoid accidentally pressing onscreen buttons while you re holding the phone up to your ear to sp...

Page 49: ...s such as a password or extension that you assigned to a favorite button This button replaces the Dial Pad button during outbound calls to numbers that include predefined extra digits See Defining favorite buttons on page 54 for information on creating a favorite button Mutes the microphone so that you cannot be heard When a call lasts longer than one minute the screen turns off Press any key exce...

Page 50: ...m a number with caller ID that is not in your Contacts list you are prompted to add the number to your Contacts list To add the number select Yes To decline adding the number select No To permanently disable the Add New Contact prompt check the Never ask me to add new Contacts box when the prompt appears If you don t add a number right away follow these steps to add it later 1 In the Call Log see ...

Page 51: ...e a second call When the second call comes in the Call Waiting dialog box appears giving you the following options for handling the second call To place the current call on hold and answer the new call use the 5 way navigator to select Answer To send the new call to voicemail use the 5 way to select Ignore To hang up the current call and answer the new call press Power End You can use most of the ...

Page 52: ...provider for more information Additional charges may apply and minutes in your mobile account may be deducted for each active call you place 1 While the first call is active place or answer a second call 2 Use the 5 way to select Conf This joins the two active calls in a conference session 3 To end the conference use the 5 way to select Hang Up All and end all the calls CrowdyUG book Page 50 Monda...

Page 53: ...ns when you place or receive calls provided that this feature is supported by the network You can also choose whether your longitude and latitude position are available to the network and third party applications at all times or only during an emergency call 1 Press Phone Send 2 Open the menus 3 From the Options menu select Phone Preferences 4 Check the Enable Voice Privacy box voice conversations...

Page 54: ...ng or who have speech or language disabilities to communicate by telephone Your device is compatible with select TTY devices You can connect a TTY TDD machine a headset or handsfree kit to your device through the headset jack while this mode is enabled Please check with the manufacturer of your TTY device for connectivity information and to ensure that the TTY device supports digital wireless tran...

Page 55: ... mode sends and receives text TTY Talk mode sends voice and receives text TTY Hear mode sends text and receives voice Off disables TTY mode and sends and receives voice 5 Select OK A red TTY icon appears at the top of the Phone screen whenever TTY is enabled CrowdyUG book Page 53 Monday August 1 2005 3 58 PM ...

Page 56: ... or Dial Pad View you can press and hold a Quick Key to open the favorite associated with that key Quick Keys are optional and can be letters or numbers but you can t use both the letter and number for the same key For example the voicemail Quick Key is 1 The letter equivalent for that key is E so you cannot assign E as a Quick Key to another favorite button To see the next Favorites page press Ri...

Page 57: ...cation you can press and hold the Quick Key to instantly open the favorite 8 Optional Select the Ringtone pick list and select a special ringtone for incoming calls from that contact 9 Optional Select More and then select advanced options Extra Digits Defines additional digits to dial such as a password or extension Dial Extra Digits Automatically Dials predefined extra digits immediately after di...

Page 58: ... to access Favorites 3 Highlight the favorite button you want to edit or delete 4 Open the menus 5 Select Edit and then select Edit Favorites button 6 Make the desired changes For example you can add a Quick Key to any favorite When you press and hold the assigned key from within the Phone application the favorite opens 7 To delete the entry select Delete 8 Select OK You can also organize your but...

Page 59: ... an incoming call Answer a call waiting call Switch between two active calls Hang up a single call If you re using a headset with Bluetooth wireless technology and you want to return to the handset or a wired headset during a call select Cancel Bluetooth on the Active Call screen If you have both a compatibleheadsetandcar kit with Bluetooth wireless technology whichever one you use to place or rec...

Page 60: ...less technology currently available as many of these headsets and car kits support both Bluetooth 1 1 and 1 2 wireless technology Check the specifications for your headset or car kit to confirm compatibility Please note however that you cannot use a headset with Bluetooth wireless technology to listen to MP3 files In addition to the headset that came with your Treo smartphone you can use other thi...

Page 61: ...e up to 30 feet Bluetooth range is up to 30 feet dependent upon environmental conditions including obstacles radio interference from nearby electronic equipment and other factors Connecting to a headset or car kit with Bluetooth wireless technology 1 Go to Applications and select Bluetooth 2 Select On Go to http www palm com us support bluetooth bluetooth_compatibility html for a list of compatibl...

Page 62: ...t Setup Devices 6 Select Hands free Setup 7 Follow the onscreen instructions to create a trusted pair with the specific hands free device In some cases you may need to perform setup steps on the other device before you can complete this step Check the documentation for your hands free device for specific setup instructions 8 After you finish setting up the device select Done to return to the Appli...

Page 63: ...t Trusted Devices 4 Select Add Device The Discovery icon appears to indicate that the discovery process is active 5 If the device you want to add does not appear on the discovery results list check to make sure that it is discoverable Check the documentation for the device to learn how to make it discoverable Once the other device is discoverable select Find More on your smartphone to search again...

Page 64: ...Send on the App menu 4 Select the Send From pick list and select whether the application you want to send is located on your Treo smartphone or on an expansion card 5 Select the application you want to transfer It cannot have a lock next to it 6 Select Send 7 Select Bluetooth and then select OK 8 Select the receiving device on the Discovery Results screen and then select OK Be sure to close the Bl...

Page 65: ... to discover your smartphone and send information to it See the device documentation to learn how to discover and send information over Bluetooth wireless connection Your smartphone will beep to warn you of the incoming connection and then prompt you to accept the new information Select a category or expansion card to file for the item If you don t select a category the item will go in the Unfiled...

Page 66: ...martphone and your computer on page 64 Setting up your computer for a DUN connection on page 65 Enabling DUN on your smartphone on page 66 Accessing the internet from your computer on page 66 Creating a trusted pair between your smartphone and your computer 1 Make sure that your computer s Bluetooth setting is on and that your computer is discoverable Check the documentation that came with your co...

Page 67: ...asskey on the Bluetooth Security screen and then select OK The passkey can be any number you choose up to 16 characters 8 Enter the same passkey number on your computer when prompted 9 Select Done and then select Done again to return to the Bluetooth screen Setting up your computer for a DUN connection Dial up networking must be enabled or installed on your computer Follow the instructions from th...

Page 68: ... to access the Internet using a DUN connection Before you begin verify that DUN is enabled on both your computer and your smartphone 1 Open the Bluetooth screen on your computer and look for the option for paired devices Check your computer s documentation for how to bring up this screen and the name of the paired devices option 2 Double click the icon or option representing your smartphone Your c...

Page 69: ...minating an internet session To terminate an Internet session first disconnect from DUN on your computer and then turn DUN off on your smartphone 1 On your computer right click the icon or option representing your smartphone and then click Disconnect 2 On your smartphone go to Applications and select Bluetooth 3 Select the Dial up Networking pick list and then select Off When the Bluetooth status ...

Page 70: ... this is a new account you can quickly set up the account on your computer and synchronize the information on your phone For either a new or an existing account you can set up the account directly on your phone If you are setting up a Microsoft Exchange ActiveSync account see Working with Microsoft Exchange ActiveSync on page 80 for more information and see the VersaMail User Guide on the Software...

Page 71: ...k Finish 7 Synchronize to transfer all account information to your phone Setting up an account on your computer Common providers Windows only The settings for many common providers are already included in the VersaMail software If you have an account with one of these providers follow the steps in this section If your email provider is not listed in the Mail Service list see Setting up an account ...

Page 72: ...chronize to transfer all account information to your phone Setting up an account on your computer Other providers Windows only 1 Select the option to set up your email software when prompted on the final screen of software CD installation Or from the Start menu select Programs select Palm and select VersaMail Setup 2 Select your username from the first drop down list and then select the option to ...

Page 73: ...select VersaMail 2 Open the menus 3 Select Accounts and then select Account Setup 4 Select New 5 Enter the account info In the Account Name field enter a descriptive name Select the Mail Service pick list and then select your email provider Select Other if your provider is not listed Check with your email service provider to find the mail servers If you chose Other select the Protocol pick list an...

Page 74: ...To send to a different address keep entering the email address or name 3 Enter the subject and message text To move between fields press Up or Down 4 Select one of the following Send Connects and sends all messages immediately Outbox Puts the message in the Outbox to send later Drafts Saves the message and so you can continue working on it at another time If you select Send and the message cannot ...

Page 75: ...e upper right corner 3 Select Sounds from the Type pick list 4 Select the ringtone you want and then select Insert 5 Select Done Attaching Word Excel and PowerPoint files 1 Create the message to which you want to attach the item 2 On the New Message screen tap the red paper clip icon in the upper right corner 3 Select Documents from the Type pick list 4 On the Documents screen select the file you ...

Page 76: ...t 4 Select the file you want from the list in the Type box 5 Select Done Receiving and viewing messages 1 Make sure your phone is turned on see Turning your phone on and off on page 14 2 From any mailbox select Get or Get Send 3 From the Inbox select the message you want to view 4 If a large incoming message is shortened select More 5 Select Done When viewing a message tap the scroll arrows at the...

Page 77: ...ated by a paper clip icon 2 Tap the attachment name at the bottom of the message screen to view it in the default viewer on your phone Or tap the folder icon to the left of the attachment name to open a menu of tasks you can do with the attachment including View Install or Unzip depending on the attachment file type Save to card to save the attachment to an expansion card or Select Viewer to selec...

Page 78: ...sages from the Inbox When you delete a message from the Inbox it moves to the Trash folder which stores the 200 most recently deleted messages If you delete more than 200 messages the oldest messages are automatically removed from the phone 1 Select the bullet next to the icon of each message that you want to delete To select adjacent messages drag the stylus so it hits the bullet to the left of e...

Page 79: ... Accounts and then select an account Customizing your email settings You can customize the VersaMail settings for each individual email account on your Treo The preferences you set apply only to the email account you are currently viewing If you have multiple accounts configure each account separately You can set up a schedule to automatically retrieve email messages set preferences for how and wh...

Page 80: ...mail account 8 Select OK and then select Get Mail Selecting alert tones When you schedule Auto Sync for a given account you can choose a sound such as a bird a phone or an alarm to let you know when new email arrives 1 From any mailbox screen open the menus 2 Select Options and then select Preferences 3 Select Auto Sync 4 Select Alerts 5 Check the Notify me of new mail box 6 Select the Notify Soun...

Page 81: ...not be downloaded Maximum message size Sets the maximum size of an incoming email message Enter the size in kilobytes KB The default is 5KB but you can enter any size up to 2048KB approximately 2 megabytes or 2MB including attachments The maximum message size that you can retrieve is 60KB for the body text and approximately 5MB of total data for any attachments Message Format Sets the format in wh...

Page 82: ...r from your phone without using a desktop computer When you create an Exchange ActiveSync account in the VersaMail application both your email and calendar info synchronize directly with the Exchange server information on your phone does not synchronize with information in the desktop software application on your computer such as Microsoft Outlook or Palm Desktop software Other information such as...

Page 83: ...om the 160 character count 1 Make sure your phone is turned on see Turning your phone on and off on page 14 2 Go to Applications and select Messaging 3 Select New To address a message to multiple recipients separate the addresses with a space or a comma If you address a single message to three people you will be billed for three messages When addressing a message you may need to press Optionto ent...

Page 84: ...coverage you will automatically receive new text messages You can also configure your smartphone to notify you when a new message arrives using a ringtone and vibration or an onscreen alert The new message alert may include any of the following buttons OK Dismisses the alert and places the message in your Inbox Reply Opens the Chat View so you can respond to the message Call Back Dials the sender ...

Page 85: ...using the Sort command 1 From list view open the menus 2 Select View and then select Sort by Name or Sort by Date In list view you can delete several messages at once from any folder using the Purge command 1 From list view open the menus 2 Select Purge on the Message menu 3 Select the Purge pick list and select an option 4 Select OK If you have multiple alerts the Alert screen displays all your p...

Page 86: ...Select Send Customizing your Messaging settings 1 Open the menus 2 Select Options and then select Preferences 3 Select the Messages tab and set any of the following preferences Confirm message deletions Indicate if you want deletion confirmation messages to appear Privacy Mode hide text Indicate if you want the body text to appear in the alert when you receive a new message To find the conversatio...

Page 87: ...olor Select the color in which you want messages to appear Use color for Indicate if you want to view both the message label and the message in a different color or only the name Selecting alert tones 1 Open the menus 2 Select Options and then select Alerts 3 Select the Alert Volume pick list and select a volume level 4 Select the first Vibrate pick list and indicate if you want your phone to vibr...

Page 88: ... Message Tone pick list and select an alert tone for incoming messages 8 Optional Select the Show Message Alerts dialog if you want to receive onscreen alerts when a new message arrives 9 Select Done CrowdyUG book Page 86 Monday August 1 2005 3 58 PM ...

Page 89: ...efault the browser reformats web pages into a single column and resizes images on your screen This way you can see most content without scrolling left or right 1 Make sure your phone is turned on see Turning your phone on and off on page 14 2 Go to Applications and select Web The navigation bar shows status info while a page is loading You don t have to wait for a page to fully load to navigate wi...

Page 90: ...nk to another web page in Optimized View press Left or Right to highlight the link and then press Center to go to the selected page You can also select the link on the screen with your stylus Creating a bookmark Bookmarks let you instantly access a web page without needing to enter the address every time The web browser can store up to 100 bookmarks or saved pages allowing you to open your favorit...

Page 91: ... Page menu 4 Select OK and then select OK again Viewing bookmarks or saved pages Bookmarks and saved pages both appear in Bookmark View Saved pages are indicated by a small triangle in the upper right corner of the bookmark 1 Select the Bookmarks View icon 2 Select the bookmark or saved page you want to view Need to send email from a web page on your Treo smartphone Email addresses appear as links...

Page 92: ...a web page The web browser lets you download up to 2MB of files that are usable on your Treo smartphone such as new applications MIDI ringtones or photos that are specifically tagged for download When you download a file it is automatically sent to the application that can use the file For example if you download an MP3 file you can store it on an expansion card and play it on your phone later in ...

Page 93: ... History list are sorted chronologically 1 From the Page View open the menus 2 Select History on the Page menu 3 Press Down to navigate through the list 4 Select the web page you want to load Finding text on a web page 1 From the Page View open the menus 2 Select Find Text on Page on the Page menu 3 Enter the text you want to find 4 Check or uncheck the Wrap Search box to indicate if you want the ...

Page 94: ...ges appear when you load a web page If you don t view images web pages will load faster If you select not to view images you can still see any image by selecting the placeholder box on the web page Disable JavaScript Bypasses JavaScript elements on the web pages you view Disable Cookies Determines if some web sites can store personalized info on your Treo smartphone Some sites do not work properly...

Page 95: ... Determines if the cache clears each time you exit the Web browser Set Proxy Sets up a proxy server to access the Internet If your connection requires a proxy server please contact your Internet service provider or IT administrator for this information 6 Select OK Manually disconnect the Internet connection You can manually disconnect your smartphone s Internet connection 1 From the Page View open...

Page 96: ...ansion card 1 Go to Applications and select Camera 2 Select the Album pick list and select the album where you want to save the photo 3 Optional Adjust the zoom and resolution settings 4 Point the lens on the back of your Treo smartphone at the subject you want to photograph 5 Press Center to capture the photo 6 After you take the photo choose from the following options Optional Select Audio to ad...

Page 97: ...rd 5 Press Center to start recording 6 When you re done recording press Center again to stop 7 Select Play to review the video 8 Select Save to keep the video select Delete to discard it or select Send to send the video The video recording screen displays the approximate recording time you have left based on the space available on your phone or expansion card Actual recording time may vary dependi...

Page 98: ...ry highlight the photo or video you want to send 2 Select Send 3 If you are sending a photo the Messaging application opens Add an address and send the message See Creating and sending messages on page 72 for details 4 Add an address and send the message To change the Gallery display format select List and Thumb To view a different album select the Album pick list in the upper right and select the...

Page 99: ...photo or video to add it to or to remove it from the album 4 Select Done Saving a photo as wallpaper 1 From the Gallery select the photo you want to use as wallpaper 2 Open the menus 3 Select Save as Wallpaper on the Media menu 4 When the confirmation message appears confirm by selecting Yes or decline by selecting No You cannot send copyrighted photos or videos that appear with a Lock icon in the...

Page 100: ...nd that plays before you take the photo Shutter sounds Determines if a sound plays when you take a photo Microphone videos only Turns the microphone on and off so that you can record videos with or without sound Resolution Sets the default size for newly captured photos or videos Date stamp photos only Determines if the date the photo is taken appears on your photos Review photos videos Determines...

Page 101: ...nd your captured photos look in C Documents and Settings User name My Documents My Pictures palmOne Photos User Folder To find your captured videos look in C Documents and Settings User name My Documents My Videos palmOne Videos User Folder Use QuickTime 6 5 for Windows to play videos on your computer Mac There is no palmOne Media desktop application for Mac computers To find your photos open Home...

Page 102: ...CrowdyUG book Page 100 Monday August 1 2005 3 58 PM ...

Page 103: ...first two weeks using organizer features 101 first two weeks using organizer features CrowdyUG book Page 101 Monday August 1 2005 3 58 PM ...

Page 104: ...y when you save the photo or select Photos to add an existing photo to this contact entry 6 To place the entry in a category or mark it private select Details 7 To add a note to an entry select Note 8 To display additional fields for this contact select Plus 9 After you enter all the information select Done If you have several contacts to enter it s more efficient to use Palm Desktop software or M...

Page 105: ... the contact you want to delete 2 Open the menus 3 Select Delete Contact on the Record menu 4 Select OK Defining your business card 1 Create a new contact with your business card 2 While still in Contact Edit View open the menus 3 Select Business Card on the Record menu 4 Now you can beam your business card to other Palm Powered devices In any Phone view open the menus Select Beam Business Card on...

Page 106: ...k month or year based on the current view From Day View Week View Month View or Year View select Go To and then select a date from the calendar Creating an event 1 Press Calendar until you are in Day View 2 Press Left or Right to select the desired day 3 Using the keyboard enter a starting hour for the event For example enter 5 for 5 00 remember to press Option before entering numbers 4 Select the...

Page 107: ...ding an alarm reminder to an event 1 In Calendar select the event 2 Select Details 3 Check the Alarm box and select the number of minutes hours or days before the event you would like to receive the alarm To automatically assign a time zone to your events open the Options menu select Preferences and check the New events use time zones box All your new events will be assigned to your local time zon...

Page 108: ...pes of events For example make your appointments with family green coworkers blue and friends yellow 1 From Day View select the event description 2 Select Details 3 Select the Category pick list and select Edit Categories 4 Select New or select a category and select Edit A Type of time units B Number of time units A B The silent alarm for untimed events is defined by minutes days or hours before m...

Page 109: ...ling a repeating event 1 Create an event and then select it 2 Select Details 3 Select the Repeat pick list and then select a repeat interval 4 For weekly events select the day s the event repeats for monthly events select Day or Date to indicate the repeating method 5 If the event has an ending date select the End on pick list select Select Date and then select the ending date To save memory you c...

Page 110: ...ages The number of read and unread email messages displays in Agenda View Background A favorite photo becomes the Agenda View background Check the Background box tap the photo thumbnail and then select a photo Adjust the fade setting so that the text is easy to read against the photo A This icon indicates a repeating event A You can customize your phone to display the most current Calendar event o...

Page 111: ...nk time slots toward the bottom of the screen disappear to minimize scrolling Show Category Column The color coded category marker appears between the time and description to indicate which category the event is filed under 6 Select the Month box and set any of the following Month View options Show Category List The Category pick list appears in Month View Timed Events The events that are schedule...

Page 112: ...an alert tone will play during the alarm sequence Repeat Alarm The number of times the alarm repeats itself if the alarm is not acknowledged Every The interval between alarm repeats if the alarm is not acknowledged Alarm Preset A default for the number of minutes hours or days before the event for which the alarm goes off 7 Select Done You can also preview delete and send sounds on your phone Go t...

Page 113: ...han one line You can set Tasks to record the date that you completed the task and you can select to show or hide completed tasks Completed tasks remain in the memory of your phone until you purge them You can display your tasks in your calendar See Customizing display options for your calendar on page 108 for details Open the menus to access other features such as importing phone numbers into the ...

Page 114: ...c category Due Date Select the Due Date pick list and select a due date for the task Alarm Set an alarm for this task Repeat Indicate if the task occurs at regular intervals and how often it repeats Private Check this box to mark this task private Note Enter additional text you want to associate with the task 4 Select OK You can also set the priority by selecting the Priority number next to a task...

Page 115: ...7 Days Next 7 Days or Past Due Category Displays tasks that are assigned to the selected category Select the Category pick list to select a different category Deleting a task 1 Select the task you want to delete 2 Open the menus 3 Select Delete Task on the Record menu 4 Select OK To uncheck the selected task press Center Overdue tasks have an exclamation point next to the due date To save memory y...

Page 116: ...in the list Show Completed Items Displays tasks you ve checked off Record Complete Date Replaces due date with the completion date when you complete check the task Show Due Dates Displays task due date and inserts an exclamation point next to overdue tasks Show Priorities Displays the priority setting for each task Show Categories Displays the category for each task Alarm Sound Sets the sound for ...

Page 117: ... 3 Select Done Deleting a memo 1 Select the memo you want to delete 2 Open the menus 3 Select Delete Memo on the Record menu 4 Select OK Each memo can include 4 096 characters of text You can assign categories to your memos Open the item you want to change select theCategory pick list at the top of the screen and select a category CrowdyUG book Page 115 Monday August 1 2005 3 58 PM ...

Page 118: ...nline Help for details You can install the RealPlayer desktop software from the Software Essentials section on the Palm Software Installation CD that came with your Treo 650 smartphone If you want to download songs from the Real Music Store additional fees may apply you need to download and install a special version of RealPlayer for Palm that is compatible with Real Music Store files To download ...

Page 119: ...are from the Palm Software Installation CD even if you already have a version of the RealPlayer desktop application on your computer After you install the software follow these steps to transfer music to your phone 1 Double click the RealPlayer icon on your computer desktop 2 Insert the CD into your computer s CD drive 3 If the track list doesn t appear click Music My Library and then click CD DVD...

Page 120: ...and your computer to the USB sync cable 7 In RealPlayer on your computer click Burn Transfer 8 If necessary select palmOne Handheld from the Current Burn Transfer Device drop down list A B A CD DVD B Save Tracks Do not press the sync button on your cable RealPlayer transfers the files so there s no need to do anything CrowdyUG book Page 118 Monday August 1 2005 3 58 PM ...

Page 121: ...tions and select RealPlayer 2 Do any of the following To play or pause the current song press Center or the Side button To play the next song press Right To play the previous song press Left To play a different song use the stylus to select Songs and select a song from the list To select random or continuous playback use the stylus to select the onscreen controls You can customize your Treo smartp...

Page 122: ...ncheck the Enable Background Playback box and then select OK Creating a playlist 1 Select Playlists 2 Select New 3 Enter a Name for the playlist 4 Select Add 5 Check the box next to the songs you want to include on the playlist 6 Select Done and then select Done again A Progress indicator B Continuous play C Random play A B C To play songs from a playlist select Playlists select the playlist you w...

Page 123: ...llowing To delete a song from the playlist select the song and then select Remove To add a song select Add check a song s box and then select Done To move a song up or down one slot select a song and then select the up or down arrow 5 Select Done and then select Done two more times CrowdyUG book Page 121 Monday August 1 2005 3 58 PM ...

Page 124: ...based on the day and time in your home city If the Enable Local Network Time box is checked in your Date Time Preferences your wireless service provider s network automatically sets the time and updates it when you travel 1 Go to Applications and select World Clock 2 Select the City pick list at the top of the screen and select the city closest to your location in the same time zone 3 Select OK Wo...

Page 125: ...the city you want to display Adding cities If the city you want to display is not in the predefined list you can add it 1 Select a City pick list and select Edit Cities 2 Select New 3 Enter the city name and other information 4 Select OK Setting an alarm 1 Select Off in the upper right corner 2 Select the time you want the alarm to sound 3 Select OK To customize the alarm sound and volume open the...

Page 126: ...nced Mode see above 2 Open the menus 3 Select Options and then select the function you want to use Math Advanced mathematical functions such as exponents roots and logarithms Trig Trigonometric functions such as sine cosine tangent and variants Finance Financial calculator functions such as APR and amortization You can tap the screen or use the keyboard to input numbers In Basic Mode you can also ...

Page 127: ...ons for metric and English values Area Area conversions for metric traditional and English values Volume Volume conversions for metric and English values 4 Open the menus 5 Select Pref and then select the decimal display format Float Fixed x Sci x or Eng x 6 Open the menus 7 Select Pref and then select the number display format degrees radians or grads Select Sto to store a number in one of ten me...

Page 128: ...you want to find You can enter First name JOH for John or Last name SMI for Smith or First name initial and last name JSM for John Smith For example entering SM would display Smilla Anderson John Smith and Sally Martin Entering JSM finds only John Smith 4 Do one of the following Highlight the contact name and then press Center to view the contents of the record Highlight any phone number and then ...

Page 129: ...erforms an exact search on a character string including characters that are parts of words 1 Press Option and then press Shift Find to open the Find dialog box 2 Enter the text you want to find 3 Select OK to start the search 4 In the search results select the text you want to review or select Find More to search additional applications CrowdyUG book Page 127 Monday August 1 2005 3 58 PM ...

Page 130: ...vidual record Beam Category Sends all entries in the current category 4 When the Beam Status dialog box appears point the IR port on your Treo smartphone directly at the IR port of the receiving device 5 Wait for the Beam Status dialog box to indicate that the transfer is complete before you continue using your smartphone You can store a beamed application on your phone or send it to an expansion ...

Page 131: ...martphone or on an expansion card 5 Select the application you want to transfer 6 Select Beam For best results the path between the two devices must be clear of obstacles and both devices kept stationary If you have difficulty beaming shorten the distance and avoid bright sunlight If you do not select a category upon receiving a beamed item the item is placed in the Unfiled category If you can t r...

Page 132: ...sfer is complete before you continue using your smartphone Receiving beamed information 1 Turn on your screen 2 Point the IR port on your Treo smartphone directly at the IR port of the transmitting device to open the Beam Status dialog box 3 When the Beam dialog box appears select a category for the entry 4 Press Up to receive the beam or press Down to refuse it CrowdyUG book Page 130 Monday Augus...

Page 133: ...first month managing applications 131 first month managing applications CrowdyUG book Page 131 Monday August 1 2005 3 58 PM ...

Page 134: ...onto your Treo smartphone Some Palm OS software uses an installer or wizard to guide you through the process Consult the documentation that came with the software for details Installing applications from the Internet You can install Palm OS applications directly from the Internet using the web browser on your Treo smartphone When you download an application it automatically installs on smartphone ...

Page 135: ...third party applications If a you encounter a problem with a third party application such as an error message contact the application s author or vendor For general troubleshooting of third party applications see Third party applications on page 191 Before you can install an application from your computer to your Treo smartphone you need to install Palm Desktop software on your computer see Instal...

Page 136: ...ation you want to remove 6 Select the application that you want to remove 7 Select Delete 8 Synchronize to remove the application from the Backup folder on your computer Some applications are factory installed on your phone and cannot be deleted These are listed with a Lock icon next to them If you upgraded from a previous version of Palm Desktop software your backup folder may be located in the P...

Page 137: ...elect Info on the App menu 4 At the bottom of the screen select the type of information you want to view Version The version numbers of applications on your smartphone Size The size in kilobytes of applications and information on your smartphone Records The number of entries in different applications on your smartphone 5 Select Done CrowdyUG book Page 135 Monday August 1 2005 3 58 PM ...

Page 138: ...ards are sold separately your smartphone includes a dummy non functional card inside the expansion card slot When you do not have a functioning card inside the expansion card slot reinsert the dummy card to protect the slot opening SD cards are faster than MultiMediaCard cards for reading and writing information When you re not using the expansioncard reinsertthe dummy card to keep the expansion c...

Page 139: ... the card into the expansion card slot until you feel it lock into place and hear the confirmation tone When you insert an expansion card the card name appears as a category with a Card icon next to the name To switch between the applications on the expansion card and your phone select the category pick list at the top of the screen and select another category In order to run an application on an ...

Page 140: ... Enter to open the application Copying applications to an expansion card or smartphone You can copy applications from your Treo smartphone to your expansion card vice versa 1 Go to Applications 2 Open the menus 3 Select Copy on the App menu A Notch A Before you copy an application to an expansion card make sure that it is compatible with Palm OS version 5 4 5 or later Some applications do not work...

Page 141: ...he application you want to copy card name or Phone 6 Highlight the application you want to copy 7 Select Copy Viewing expansion card information The Card Info application displays general information about the expansion card that is currently in the expansion card slot Go to Applications and select Card Info CrowdyUG book Page 139 Monday August 1 2005 3 58 PM ...

Page 142: ...pansion card Formatting an expansion card is similar to formatting a disk on a computer When you format an expansion card you erase all the information stored on the card 1 Insert the expansion card into the expansion card slot 2 Select the category pick list at the top of the screen and select All 3 Select Card Info 4 Open the menus 5 Select Format Card on the Card menu 6 Enter a new name for the...

Page 143: ...when you re ready customizing your TreoTM smartphone 141 when you re ready customizing your TreoTM smartphone CrowdyUG book Page 141 Monday August 1 2005 3 58 PM ...

Page 144: ...when you re outside your home mobile network Voicemail Tone A new voicemail Service Tone A warning of a service change such as moving into or out of a mobile network coverage area 6 Select Done You can also record preview delete and send sounds on your phone Go to Applications and select Sounds Select Tones and then select Manage To recorda sound select New To play a sound select it and press Cent...

Page 145: ...ou receive a call or alert and Sound Mode is off 7 Select Done Adjusting call or music volume While a call is in progress press the Volume button on the side of your Treo 650 smartphone to adjust the call volume While music is playing press the Volume button to adjust the music volume Adjusting ringer volume When a call is not in progress and music is not playing press the Volume button on the sid...

Page 146: ... caller ID 4 Select the Picture box 5 Select Camera to take a photo and add it to this contact entry when you save the photo if your Treo smartphone includes a camera or select Photos to add an existing photo to this contact entry 6 Select the photo you want to assign to this contact 7 Select Done CrowdyUG book Page 144 Monday August 1 2005 3 58 PM ...

Page 147: ... menus 3 Select Options and then select General Preferences 4 Select the pick list at the top of the screen and select Show Wallpaper 5 Select the thumbnail image and select a wallpaper image for your Phone application 6 Select OK If you prefer to use the onscreen Dial Pad assign the Dial Pad as the default wallpaper If you remove the Dial Pad as the wallpaper you can still access it quickly Press...

Page 148: ...o 7 and you slide the ringer switch to Sound Mode Off you will not hear the phone ring When you move the ringer switch back to Sound Mode On the phone ring volume is still set to 7 Setting system volume levels 1 Go to Applications and select Sounds 2 Select the Application pick list and select General 3 Select the System Volume and Game Volume pick lists and select a volume level 4 Select Done If ...

Page 149: ... Changing the screen font You can change the screen font in Calendar Contacts Memos Messaging and Tasks The font styles may vary between applications 1 Open the application in which you want to change the font 2 Open the menus 3 Select Options and then select Font 4 Select a font style 5 Select OK To automatically set the brightness tothepreset low setting press Option and then press Right Shift A...

Page 150: ...ect Touchscreen 3 Follow the onscreen instructions 4 Select Done Changing the system color scheme 1 Go to Applications and select Prefs 2 Select Color Theme 3 Select a color scheme 4 Select Done You can also set the wallpaper for the Main View in the Phone application see Selecting wallpaper for the Phone application on page 145 and the background for the Calendar Agenda View see Customizing displ...

Page 151: ...ic category of applications in the Applications View 1 Go to Applications 2 Open the menus 3 Select Category on the App menu 4 Select the pick list next to each application and select a category 5 Select Done Displaying applications by category Do one of the following Press Applications repeatedly to cycle through the categories Select the category pick list at the top of the screen and select a c...

Page 152: ...As an alternative you can view a list of applications The list view is particularly useful when you have several applications in a category 1 Go to Applications 2 Open the menus 3 Select Options and then select Preferences 4 Select the View By pick list and select List 5 Select OK CrowdyUG book Page 150 Monday August 1 2005 3 58 PM ...

Page 153: ...plications Sometimes one application looks for another application to handle information for example a mail application might open a browser when you select a link in an email message 1 Go to Applications and select Prefs 2 Select Default Apps 3 Select each pick list and select the application you want to associate with that function 4 Select Done You can also pick an application to open with the ...

Page 154: ... Uncheck the Enable Local Network Time box 4 Select the Location pick list and select the city closest to your current location If a nearby city is not on the list follow these steps to add a city Select Edit List Select Add Select a city in your time zone and then select OK If necessary modify any of the settings in the Edit Location dialog box Select OK 5 Select the Set Date box Highlight the cu...

Page 155: ...et any of the following preferences Preset to The standard number conventions for your country When you select a country the other Formats Preferences are automatically set to that country s conventions You can also edit each option individually Time The time format Select HH MM to display a 24 hour clock Date The date format Week starts The first day of the week usually Sunday or Monday Numbers T...

Page 156: ...50 smartphone 1 Go to Applications and select Prefs 2 Select Power 3 Set any of the following preferences Auto off After The time that elapses before your screen turns off automatically Beam Receive The setting for whether you want your Treo smartphone to receive beamed information 4 Select Done CrowdyUG book Page 154 Monday August 1 2005 3 58 PM ...

Page 157: ...s System password lock Requires a password to see any information on your smartphone Private records Masks or hides items marked as private and requires a password to view them Using Keyguard Your Treo smartphone includes a feature that locks the keyboard so that you don t accidentally press buttons or activate screen items while the phone is in a pocket or bag 1 With the screen on press Option an...

Page 158: ...ur phone is locked 1 Press Phone Send 2 Open the menus 3 Select Options and then select Phone Lock 4 Optional Select Advanced enter up to three numbers in addition to 911 that you can dial when your phone is locked and then select OK 5 Select one of the following Lock Phone options On phone power off locks your phone each time you turn it off When this setting is active you must enter your lock co...

Page 159: ...unlock your phone dial a number enter your lock code and then select OK To permanently unlock your device 1 Open the menus 2 Select Options and then select Phone Lock 3 Uncheck the box On phone power off 4 Your lock code is required to change this setting Using system password lock To protect your personal information you can lock the system so that you need to enter your password to access any of...

Page 160: ...sword to unlock it and you must also enter your password to change the Owner Preferences information 1 Go to Applications and select Prefs 2 Select Owner 3 If you assigned a password with the Security application select Unlock enter your password and then select OK to continue 4 Enter the text that you want to appear in the Owner Preferences screen 5 Select Done IMPORTANT If you lock your system y...

Page 161: ...e else can reveal private entries without a password 1 Display the entry that you want to mark private 2 Select Details 3 Check the Private box 4 Select OK Hiding or masking all private records Make sure the entries you want to mask are marked private 1 Go to Applications and select Security 2 Select the Current Privacy pick list and select either Hide Records or Mask Records Viewing all private r...

Page 162: ...ions and select Security 2 Select the Password box 3 Select the Lost Password box 4 Select Yes If you want additional security for Palm Desktop files you may wish to purchase a third party solution Connecting to a virtual private network If you want to use your Treo smartphone to access your corporate email account or other files on your corporate server you may need to set up a virtual private ne...

Page 163: ... the firewall for example from a public location or at home Check with your company s system administrator to see if a VPN is required to access the corporate network If you need a VPN you must purchase and install a third party VPN client to use this feature 1 Install your third party VPN client see Installing applications on page 132 for details 2 Go to Applications and select Prefs 3 Select VPN...

Page 164: ...CrowdyUG book Page 162 Monday August 1 2005 3 58 PM ...

Page 165: ...if something happens help 163 if something happens help CrowdyUG book Page 163 Monday August 1 2005 3 58 PM ...

Page 166: ...ect Size Look at the numbers on the Free Space line and subtract the number on the left from the number on the right to calculate the space used 2 If the space occupied on your old device is less than 20MB go to step 3 If more than 20MB is occupied then do any of the following to free up some space before you go to the next step Delete any third party applications that you no longer use Move large...

Page 167: ... from your old device to an expansion card or beam them to your new Treo 650 smartphone 7 If you plan to continue using your old device perform a hard reset see Performing a hard reset on page 171 to remove its associated username Each device you synchronize with your computer must have a unique name The next time you synchronize your old device with your computer be sure to assign it a new userna...

Page 168: ...when the screen turns on It shuts off automatically when the screen turns off and when an active call lasts longer than a minute Center button If you used a previous Treo smartphone you probably pressed the Spacebar to activate commands or dial numbers With this Treo smartphone we recommend pressing Center to activate commands and pressing Phone Send to dial Power End button The fourth button on t...

Page 169: ...ne Treo Pictures username C Program Files Handspring Treo Pictures username C Program Files Palm Treo Pictures username Trouble upgrading If you experience problems with your Treo 650 smartphone after performing the upgrade steps in this section you may have incompatible applications or settings that were not quarantined during the installation process These files reside in your Backup subfolder I...

Page 170: ...ons 6 Sync your Treo 650 smartphone with your new desktop software and be sure to select your existing username 7 Reinstall third party applications from the copy of your Backup subfolder See Installing applications on page 132 for instructions We recommend that you install one application at a time to help you identify the application that caused the problem We also recommend that you DO NOT inst...

Page 171: ... s author or vendor to learn if software is available for your Treo smartphone 1 Restart your computer 2 Quit any active applications including virus scanners and Internet security applications 3 Make sure you re installing the version of the software that came with your smartphone on the Palm Software Installation CD Other versions may not work with this Treo smartphone 4 Make sure your computer ...

Page 172: ...Use the stylus tip to gently press the reset button on the back of your smartphone Performing a system reset A system reset also called a safe or warm reset tells your smartphone to stop what it s doing and start over again without loading any system extras If your smartphone loops or freezes during a soft reset a system reset may help Performing a system If you need to perform a system reset and ...

Page 173: ...o not experience the problem after you perform a hard reset the problem may be related to software you installed see Third party applications on page 191 for suggestions on diagnosing third party software issues 1 Press the Battery Door Release button and slide the battery door downward to remove it from your smartphone 2 While pressing and holding Power End use the tip of the stylus to gently pre...

Page 174: ...r smartphone 3 Place a finger in the notch between the stylus and the battery and lift the battery up at a 45 degree angle 4 Align the metal contacts on the battery with the contacts inside the battery compartment 5 Insert the battery into the compartment at a 45 degree angle pressing it into place Slide the battery door onto the back of the phone until it clicks into place 6 Wait for your Treo sm...

Page 175: ...Replacing the battery 173 A B C D A Battery Door Release button B Battery contacts C Notch D Phone contacts CrowdyUG book Page 173 Monday August 1 2005 3 58 PM ...

Page 176: ...arging the battery on page 12 and perform a soft reset again 5 If that doesn t work perform a hard reset see Performing a hard reset on page 171 The screen doesn t respond accurately to taps or activates wrong features 1 Go to Applications and select Prefs 2 Select Touchscreen 3 Follow the onscreen instructions to align the screen 4 Select Done If the problem still exists Check that no foreign mat...

Page 177: ...hone hangs up when I hold it to my ear You may be accidentally pressing the onscreen Hang Up button with your cheek Try holding the phone so your face doesn t press against the screen If this is not convenient you may want to disable the screen s touch sensitive feature during active calls see Using Auto Keyguard and touchscreen lockout on page 156 Treo smartphone seems to turn off by itself If a ...

Page 178: ...are outside a coverage area no bars appear Your phone is connected to a data network When the arrows above the signal bars are gray you are in standby mode and you can receive calls When the arrows are green a data session is active and you cannot receive calls When the arrows are black you cannot make a call unless you interrupt the data connection You can still receive calls The Treo 650 smartph...

Page 179: ...ropriate data service 4 Select Done I can t send or receive text messages Make sure your phone is turned on see Turning your phone on and off on page 14 Contact your wireless service provider to verify that your plan includes messaging services that these services have been correctly activated and that they are available at your location If possible contact the recipient or sender of the message a...

Page 180: ...ions such as pairing codes specific to their device I hear static or interference when using my hands free device Check all of the following Move the smartphone and the hands free device closer to each other Audio quality will degrade as the distance between your smartphone and hands free device increases Effective range varies between different devices and manufacturers Ensure no obstructions inc...

Page 181: ...anufacturer for help with locating and changing these settings Select Find More on the Trusted Devices screen I get a message that there is an error creating a DUN connection with my smartphone Re create the trusted pair between your smartphone and your computer see Creating a trusted pair between your smartphone and your computer on page 64 Make sure that the Bluetooth DUN setting on your smartph...

Page 182: ...esktop computer Before you attempt to synchronize make sure you ve installed the desktop synchronization software from the Palm Software Installation CD Palm Desktop does not respond to a sync attempt As you complete the following steps synchronize after each step If the synchronization is successful you do not need to complete the remaining steps 1 Verify that the USB sync cable is securely conne...

Page 183: ...ame with your Treo 650 smartphone Synchronization starts but stops without finishing If you upgraded from a previous Palm Powered device or received a system error such as Sys0505 there may be conflicts with software on your phone As you complete the following steps sync after each step If the synchronization is successful you do not need to complete the remaining steps 1 Locate your Backup folder...

Page 184: ...rty software to synchronize Consult the company that makes the PIM for more information 2 If there are multiple Palm Powered devices synchronizing with your computer make sure you are synchronizing with the correct username If info is not appearing in Palm Desktop make sure the correct username is selected in the toolbar of Palm Desktop 3 Open HotSync Manager on your computer and make sure the nec...

Page 185: ...nized 3 Go to the conduit dialog box for the affected application and select Desktop overwrites handheld 4 Synchronize your phone and your computer 5 Go to the conduit dialog box you selected in step 3 and select Synchronize the files My appointments show up in the wrong time slot after I sync If you re using Microsoft Outlook 1 Make sure that you installed the Microsoft Outlook conduit that came ...

Page 186: ...ter open Palm Desktop software and correct the wrong entries 6 Manually enter any information you ve added to your phone since the last time you synchronized 7 Go to the Calendar conduit dialog box and select Desktop overwrites handheld 8 Synchronize your phone and your computer 9 Go to the conduit dialog box and select Synchronize the files To avoid this problem in the future do not assign time z...

Page 187: ...equirements specific to their service For example Yahoo requires you to set up POP mail forwarding for your Yahoo account to download email messages to your phone Check with your service provider to see if any provider specific requirements exist Service provider settings frequently change If your email account was working but you are currently experiencing problems check with your service provide...

Page 188: ...o use their SMTP servers Enter the name of a different outgoing mail server for sending mail Many ISPs such as cable companies require that you have an Internet connection to their network to send email through their servers In this case you can almost always receive email from these accounts but if you want to send email you must send it through another server I have problems synchronizing messag...

Page 189: ...I client Consult the documentation for your desktop email application for more information After I get messages either manually or through Auto Sync messages disappear from my Inbox If you have an account that uses Microsoft Exchange ActiveSync when you perform an Auto Sync the last seven days worth of email messages are downloaded from your mail server to your Inbox All messages older than seven ...

Page 190: ...in the name of the mail server that offers you wireless access to the corporate mail system If you cannot obtain the name of this server some companies do not give it out because they do not want wireless access to their servers you cannot synchronize email messages and Calendar events with the server using Microsoft Exchange ActiveSync CrowdyUG book Page 188 Monday August 1 2005 3 58 PM ...

Page 191: ...wser can t follow the redirect try using a desktop browser to see the landing page of the redirector and enter that address in the web browser An image or map displays too small on the screen The web browser has two modes Optimized and Wide Page Optimized Mode resizes all images and page elements to fit in a single column on the Treo screen Switch to Wide Page Mode to see the full size image see C...

Page 192: ...hind you lighting the subject s face Avoid taking indoor photos with the subject in front of a window or light Make sure the subject is at least 18 inches away from the camera to ensure good focus Remember when you synchronize your Camera images are stored in the My Pictures palmOne Photos folder on your hard drive see Viewing photos and videos on your computer on page 99 The Camera preview image ...

Page 193: ...persists locate your Backup folder on your computer and rename the folder e g BackupOld Windows C Program Files palmOne username Mac Mac HD Applications palmOne Users username 7 Perform a hard reset see Performing a hard reset on page 171 8 Synchronize to restore the info in your built in applications 9 If the problem is resolved begin reinstalling your third party applications one at a time doubl...

Page 194: ...w more about an error Your Treo smartphone uses a special interface to show error messages in greater detail 1 Press Phone Send 2 Press Center and then select Dial Pad 3 Enter 377 and then press Phone Send 4 Review the screen with details about the conditions that lead up to the most recent automatic reset 5 Select OK Please note that third party developers create their own error messages If you d...

Page 195: ...nsion card or delete images from your smartphone see Viewing photos and videos on your computer on page 99 Internet If you set a large web browser cache you may want to use the web browser s advanced Memory Management settings to clear all recent pages see Customizing your web browser settings on page 92 Third party applications You can delete infrequently used applications or move them to an expa...

Page 196: ... bottom right side the phone If you re using Speakerphone mode with your Treo smartphone lying on a flat surface try turning the smartphone face down screen facing the surface Are you hearing your own voice echo Ask the other person to turn down their volume or to hold the phone closer to their ear Is your voice too quiet on the other end Be sure to hold the bottom of the Treo smartphone or the ha...

Page 197: ... page at www palm com us support This site contains information on a variety of topics including documented solutions knowledge library support downloads customer support help forums answers to frequently asked questions updates additional contact information CrowdyUG book Page 195 Monday August 1 2005 3 58 PM ...

Page 198: ...CrowdyUG book Page 196 Monday August 1 2005 3 58 PM ...

Page 199: ...mputer application that manages the synchronization of your Treo smartphone with your computer Infrared IR A way of transmitting information using light waves The IR port on your Treo smartphone lets you transfer information to other IR devices within a short radius Lithium Ion Li Ion The rechargeable battery technology used in Treo smartphones Option key The keyboard button that lets you access t...

Page 200: ...ts schedules tasks and memos Messaging Short Messaging Service The service that exchanges short text messages almost instantly between mobile phones These messages can usually include up to 160 characters Treo phones can send and receive text messages while you are on a voice call Username The name associated with your Treo smartphone that distinguishes it from other Palm Powered devices When you ...

Page 201: ...rption Rates SAR for Wireless Phones The SAR is a value that corresponds to the relative amount of RF energy absorbed in the head of a user of a wireless handset The SAR value of a phone is the result of an extensive testing measuring and calculation process It does not represent how much RF the phone emits All phone models are tested at their highest value in strict laboratory settings But when i...

Page 202: ... V m is used to measure the electric field strength and the unit amperes per meter A m is used to express the magnetic field strength Another common way to characterize an RF field is by means of the power density Power density is defined as power per unit area For example power density can be expressed in terms of milliwatts one thousandth of a watt per square centimeter mW cm2 or microwatts one ...

Page 203: ...lues can be found in two FCC bulletins OET Bulletins 56 and 65 http www fcc gov oet info documents bulletins 56 http www fcc gov oet info documents bulletins 65 Why has the FCC adopted guidelines for RF exposure The FCC authorizes and licenses products transmitters and facilities that generate RF and microwave radiation It has jurisdiction over all transmitting services in the U S except those spe...

Page 204: ...with the phones Do hands free kits for wireless phones reduce risks from exposure to RF emissions Since there are no known risks from exposure to RF emissions from wireless phones there is no reason to believe that hands free kits reduce risks Hands free kits can be used with wireless phones for convenience and comfort These systems reduce the absorption of RF energy in the head because the phone ...

Page 205: ...d PCS antennas are mounted on rooftops RF levels on that roof or on others near by would probably be greater than those typically encountered on the ground However exposure levels approaching or exceeding safety guidelines should be encountered only very close to or directly in front of the antennas In addition for sector type antennas typically used for such rooftop base stations RF levels to the...

Page 206: ...such findings have not been confirmed by additional research In some cases other researchers have had difficulty in reproducing those studies or in determining the reasons for inconsistent results What is FDA s role concerning the safety of wireless phones Under the law FDA does not review the safety of radiation emitting consumer products such as wireless phones before they can be sold as it does...

Page 207: ...miological studies of people actually using wireless phones would provide some of the data that are needed Lifetime animal exposure studies could be completed in a few years However very large numbers of animals would be needed to provide reliable proof of a cancer promoting effect if one exists Epidemiological studies can provide data that is directly applicable to human populations but 10 or mor...

Page 208: ...s for hearing aids and wireless phones so that no interference occurs when a person uses a compatible phone and a compatible hearing aid at the same time This standard was approved by the IEEE in 2000 FDA continues to monitor the use of wireless phones for possible interactions with other medical devices Should harmful interference be found to occur FDA will conduct testing to assess the interfere...

Page 209: ...energy in the U S is being funded by industry organizations More research is being carried out overseas particularly in Europe In 1996 the World Health Organization WHO established the International EMF Project to review the scientific literature and work towards resolution of health concerns over the use of RF technology WHO maintains a Web site that provides extensive information on this project...

Page 210: ...the RF emitted by cellular telephones FDA will continue to monitor studies and literature reports concerning acute effects of cell phone RF and concerning chronic effects of long term exposure to cellular telephone RF that is the risks from using a cell phone for many years If new information leads FDA to believe that a change to FCC s measurement policy may be appropriate FDA will contact FCC and...

Page 211: ... 116 117 passwords 157 159 playlists 120 private entries 159 tasks 111 trusted pairs 60 61 Address Book See Contacts application addresses adding multiple recipients to 56 assigning to favorite buttons 56 defining links for 89 displaying web 92 adjusting screen brightness 147 adjusting text size 87 adjusting volume alarms 143 music 120 143 phone calls 143 Agenda options 108 Agenda View 104 Alarm c...

Page 212: ... 129 Beam Receive pick list 154 Beam Status dialog box 128 130 beaming 128 130 birthdays 106 107 blank buttons 55 blank time slots calendar 109 Blazer application 87 See also web browser Bluetooth battery usage 33 problems with solving 178 Bluetooth application 61 63 Bluetooth devices 58 59 Bluetooth icon 38 Bluetooth technology 59 63 bonus software 7 bookmarks 88 90 128 Bookmarks View 88 89 Bookm...

Page 213: ...s 49 50 51 conflicting events 109 Connect command 93 connecting headsets to Bluetooth devices 57 59 headsets to phone 38 57 to Bluetooth devices 59 to virtual private networks 160 161 to websites 87 89 93 connections receiving information over Bluetooth 63 sending information over Bluetooth 62 TTY devices and 52 viewing status of 37 176 constants 125 contacts adding 102 deleting 103 dialing by nam...

Page 214: ...12 device name field 60 Dial dialog box 40 Dial Pad 39 145 Dial Pad button 47 dialing 39 40 91 Disable Auto Complete check box 92 Disable Cookies check box 92 Disable Images check box 91 92 Disable JavaScript check box 92 Disable touchscreen preference 156 disabling Add New Contact prompt 48 images on web pages 91 onscreen buttons 155 disclaimer 2 199 Disconnect command 93 disconnecting from websi...

Page 215: ... for 140 copying applications to 138 downloading to 90 formatting 140 inserting 137 opening applications on 137 138 pictures moving to 97 removing applications on 134 renaming 140 storing information on 136 transferring music to 116 117 viewing information about 139 extensions phone 47 55 Extra Digits button 47 F fade setting 108 favorite buttons assigning voicemail to 44 changing 56 defining 54 5...

Page 216: ... Desktop software 133 RealPlayer 116 internal memory freeing up 193 international clock See World Clock Internet 93 132 Internet Message Access Protocol IMAP 70 IR port 128 items highlighting 19 selecting or activating 20 items needed to use Treo 650 smartphone 6 iTunes 117 J Java applets 92 K keyboard dialing with 39 40 locking 155 156 overview 22 23 keyboard shortcuts 54 Keyguard 155 Keyguard pr...

Page 217: ...from 40 MultiMediaCard expansion cards 136 multiple recipients 56 music adjusting volume 120 143 answering phone calls and 43 changing playlists for 121 creating playlists for 120 downloading 90 116 listening to 58 116 119 pausing 43 119 selecting 119 stopping 120 transferring from CDs 117 transferring from PCs 116 music files 90 116 music formats 116 117 mute button 47 N names changing expansion ...

Page 218: ...aling 15 setting preferences for 51 52 silencing ringer for 43 146 using 15 viewing minutes usage for 51 Phone application accessing Dial Pad from 39 monitoring status of items in 37 38 opening 36 redialing from 41 selecting wallpaper for 145 phone calls See also phone phone numbers adding a second 49 adjusting volume for 143 ending 46 47 50 making 39 placing on hold 47 48 49 privacy settings for ...

Page 219: ...Reminder Sound pick list 110 reminders 105 111 remote cities 123 removing applications 134 bookmarks 90 contacts 103 events 107 expansion cards 137 favorite buttons 56 memos 115 music from playlists 121 passwords 156 private entries 160 tasks 113 Rename Card command 140 renaming expansion cards 140 Repeat Alarm pick list 110 Repeat pick list 107 repeating events 107 109 repeating tasks 112 replaci...

Page 220: ... 60 61 VersaMail 68 VersaMail account on computer 69 VersaMail account on phone 71 voicemail 44 settings messaging 84 shortcuts 54 Show Address Bar check box 92 Show Calendar event check box 108 Show Categories check box 114 Show Category Column check box 109 Show Category List check box 109 Show Completed Items check box 114 Show Due Dates check box 114 Show Due Tasks check box 108 Show Messages ...

Page 221: ...r 114 viewing due dates for 114 Tasks application opening 111 Tasks button 111 Tasks list 111 113 TDD devices 52 telecommunications devices 52 temperature conversions 125 testing alarms 110 text copying 91 finding in applications 126 127 finding in web pages 91 resizing on web pages 87 selecting 92 viewing against photos 108 text messages dialing from 40 41 retrieving 38 Text Telephone devices 52 ...

Page 222: ...rmation 135 applications 27 149 150 battery status 38 connection status 37 176 contacts information 40 current date and time 122 123 events 109 favorite buttons 40 incoming messages 37 38 lists 19 messages with VersaMail 74 overdue tasks 104 personal calendar 104 photos and videos on phone 96 photos or videos on computer 99 private records 159 160 signal strength 37 176 tasks 108 111 113 114 unrea...

Page 223: ...aving 89 selecting text on 92 sending email from 89 setting bookmarks for 88 90 setting initial view for 92 setting preferences for 92 93 turning off images on 91 websites accessing 87 92 connecting to 89 93 disconnecting from 93 displaying addresses for 92 displaying recently visited 90 Week starts setting 153 Week View 104 weight conversions 125 Wide Page View 88 Windows systems installing appli...

Page 224: ...CrowdyUG book Page 222 Monday August 1 2005 3 58 PM ...

Page 225: ...time Up to 300 hours standby 4 hours full charge time Palm OS version Palm OS 5 4 5 Camera not included on all models VGA resolution 640 x 480 0 3 megapixel Automatic light balance Size 4 4 in x 2 3 in x 0 9 in 11 3 cm x 5 9 cm x 2 3 cm with antenna Weight 6 3 ounces 178 grams Connectivity IR Bluetooth wireless technology Display Touch sensitive LCD screen includes stylus 65 536 colors 16 bit colo...

Page 226: ...vanced Palm Desktop software and HotSync Manager World Clock System requirements Windows 2000 or XP with USB port Mac OS 10 2 10 3 with USB port Later versions may also be supported Later versions may also be supported Operating and storage temperature range 32 F to 104 F 0 C to 40 C 5 to 90 RH Specifications CrowdyUG book Page 224 Monday August 1 2005 3 58 PM ...

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