SCAHTUM-03
29
SCA 1200HT User Manual
12: Technical Support
Technical support for this product is provided by Phoenix Analysis & Design Technologies,
Inc. (PADT). Before contacting technical support please do the following:
1.
Try the Troubleshooting table in this manual.
2.
Visit
www.SupportRemoval.com/support
and try the troubleshooting found there.
3.
Write down your model number, part number, and serial number (found on the back of
the unit).
If the unit is under warranty or covered by a maintenance contract, contact the Authorized
Reseller from whom the unit was purchased.
Otherwise, to receive technical support, visit
www.SupportRemoval.com/Resources
and
proceed to the “Request Technical Support” page and fill out the support request form there.
If you prefer to e-mail, you can send an e-mail to: [email protected]. Please include your full
name, company name, phone number and product serial number in all e-mails.
If you prefer to call, dial: 1-800-293-PADT and ask for SCA technical support.
12.1: Replacement Parts
Send email to [email protected]
or call 1-800-293-PADT for information on obtaining
replacement parts.
