Pace Sky box Using, Manual

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54
Using your Sky box
Message Possible reason What to do now
Your Personal Planner
is full. You must
delete an entry before
another programme
can be added
You have selected
more than the
maximum number
of programmes
allowed in your
Personal Planner.
You must delete
some.
Highlight the programmes you want to
delete from your Personal Planner and
press the
Delete ( yellow ) key.
You cannot purchase
this programme at the
moment
You cannot buy this
programme now.
You may be able to buy it later.
This programme has
already started
The programme has
already star ted and
you cannot purchase
it now.
Check the listings to find out when it is
next on.
There is insufficient
credit left on your
viewing card. Call
your broadcaster for
assistance.
There is not enough
credit left on your
viewing card account
to buy this
programme.
Call the number shown on your screen so
you can order this programme.
There is insufficient
space left on your
Viewing Card. Call
your broadcaster for
assistance.
There is not enough
space on your
Viewing Card to
store the
information for this
programme.
Call the number shown on your screen so
you can order this programme.
INCORRECT PIN. PIN
is now blocked for 10
minutes Your PIN has been
entered incorrectly
three times in a
row.
You can't access any thing that needs a PIN
for 10 minutes. If you have forgotten your
PIN, call your broadcaster’s helpdesk. For
your the number, go to Telephone Numbers
in the Services screen.
No satellite signal is
being received Your Sky box is not
receiving a satellite
signal.
Check the cable from your satellite dish is
correctly plugged into the back of your Sky
box. Always turn your Sky box off at the
mains before plugging or unplugging any
other equipment. If the problem continues,
call your broadcaster’s helpdesk. For the
number, go to
Telephone Numbers from the
Services screen.