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Installing the Rackmount Kit 

 

This section details the overview of the rackmount kits, assembly, and installation with the 

storage system. 

 

IMPORTANT! 

Contact our technical support team if you need further help in installing your 

system/enclosure to the rack. 

 

Preparing the User-provided Tools 

 

Before assembling the slide rail kit, you must prepare the following tools: 

 

  1 x Medium-sized Phillips screwdriver 

 

  1 x Small-sized Phillips screwdriver 

 

  1 x Medium-sized flat blade screwdriver 

 

Types of Rackmount Kit 

 

There are two types of rackmount kit: 

 

  Rack Ear Mount Kit 

 

  Slide Rail Kit 

 

Rack Ear Mount Kit Contents 

 

Check your rack ear mount kit for the following contents. 

 

 

Assembling the Rack Ear Mount Kit 

 

To Assemble the rack ear mount kit: 

 

1.  Determine the position where the system will be installed to the front and rear rack 

posts, then insert the cage nuts into the designated holes on the front rack posts. 

 

 

Summary of Contents for PS 2024

Page 1: ...1 PAC Storage PS 2000 Series All Flash Hardware Manual A Technical Overview Version 1 0 Updated August 2018...

Page 2: ...nel 15 Rear Panel Components 17 Controller Module Interface 17 Controller Module Interfaces of the JBOD Models 18 PSU Cooling Module 19 Super Capacitor and Flash Backup Module FBM 20 System Monitoring...

Page 3: ...toring Monitoring Features 61 LEDs 62 Alarms and I2 C Bus 68 System Maintenance Replaceable Components 69 Replacing the PSU Cooling Module 69 Replacing the Controller Module 70 Replacing the Memory Mo...

Page 4: ...rack cabinet Do not leave drive bays empty as it will affect airflow efficiency Secure each enclosure module using its retention screws Place power cords and other cables away from foot traffic Do no...

Page 5: ...Acard iSCSI cable FC cable memory module etc ESD Precautions Handlethemodulesbytheirretentionscrews ejectorlevers orthemodule smetal frame faceplate only Avoid touching the PCB boards or connector pin...

Page 6: ...nly block levelonly 16 x 1 Gb s iSCSI ports 8 per controller 16x8Gb sFibreChannelports 8percontroller 16 x 10 Gb s FCoE ports 8 per controller 8or16x10Gb siSCSIports SFP 4or8per controller Supports po...

Page 7: ...ror Remote replication Synchronous or asynchronous for both block level and file level Available with Standard license and optional Advanced license Optional Availability and reliability Redundant hot...

Page 8: ...tiveforthelatestOS support details Service and support Standard services 3 year limited hardware software warranty 8x 5phone web andemailsupport Upgraded extendedservices Replacementofpartdispatchonth...

Page 9: ...wn Notification Various event notification methods including email and SNMP trap Regulations Safety UL BSMI CB Electromagnetic compatibility CE BSMI FCC Weight 17 85 kg 39 35 lbs with SSDs Dimension 4...

Page 10: ...of your system NOTE The contents and quantity may vary depending on the system model and order requests System Package Enclosure Chassis Rackmount Kit Power cord cable and accessory boxes Power cord...

Page 11: ...11 Pre installed Components Rackmount Kit Contents NOTE See section Installing the Rackmount Kit for the types of mounting kit and the exact package contents...

Page 12: ...charging feature it can distribute a fair supply of power to the controller so the controller can save cache data to the FBM immediately and permanently Also the embedded firmware features earth frien...

Page 13: ...S 2000 Series rugged storage chassis The chassis are designed to allow installation to the rack or a cabinet Front Panel PS 2024 Number Part Description Drive trays Eachdrivetrayishot swappableandhold...

Page 14: ...ehot swappablePSU cooling modulesprovidepowertothe storage system and ventilates the system Power button This button allows you to turn ON OFF your storage system WARNING DO NOT remove the redundant c...

Page 15: ...he status of the system s power Cooling fan status LED This LED provides the cooling fan s status Temperature status LED This LED provides the system s temperature status System fault LED This LED pro...

Page 16: ...button Pushthisbuttontounlockthedrivetrayfromthedrivetrayslot Drive busy LED This LED provides the status of the hard disk drive Power status LED This LED provides the power status of the hard disk d...

Page 17: ...ent port Restore Default button Restore Default LED WARNING The controller module is built of sensitive and non replaceable components When replacing the controller module you can only remove it from...

Page 18: ...ide ports on the interface faceplate connect to a managing PS system or other expansion systems Number Part Extraction levers screw holes SAS expansion port statusLEDs SAS expansion ports Controller s...

Page 19: ...mperature failed Elevated temperature If the temperature breaches the upper threshold set for any of the interior temperature sensors During the initialization stage the cooling fans operate at a high...

Page 20: ...sh Backup Module FBM The PS 2000 Series system also has a Cache Backup Module CBM which is comprised of a super capacitor and Flash Backup Module FBM installed in the controller The super capacitor st...

Page 21: ...pansion system NOTE The expansion system IDs are numbers 1 to 15 For more details see section Expansion Connections Cooling Module Speed Adjustment If any of the detected temperature readings breaches...

Page 22: ...ee successive and prolonged beeps You can turn off the alarm using the mute button on the front panel WARNING Failure to respond when an audible alarm is set off can lead to permanent damage to the sy...

Page 23: ...separately and must be available before the system installation Memory Modules If you want to change the pre installed DIMM modules ensure that they are compatible and purchased from a qualified vendo...

Page 24: ...document which is bundled with in your package Accessory Box Contents This box contains the following Serial Port Cable Screws Quick Installation Guide Support CD PAC Management Software and manual f...

Page 25: ...following tools 1 x Medium sized Phillips screwdriver 1 x Small sized Phillips screwdriver 1 x Medium sized flat blade screwdriver Types of Rackmount Kit There are two types of rackmount kit Rack Ear...

Page 26: ...erson While the other person holds the enclosure at the installation height the other person secures the enclosure using four 25 mm M5 screws at the front and eight no 6 32 screws on the side panels f...

Page 27: ...en adjust its length After the length adjustment secure the slide rails to the front and rear posts with the truss head screws 3 Attach the inner glides to both sides of the enclosure using the flathe...

Page 28: ...lume Hard Drive Installation Prerequisites When purchasing hard drives ensure to consider the following factors Capacity Mb Gb Purchase the hard drives that have the same capacity This main storage us...

Page 29: ...The SAS interface features a dual ported connectivity with pins on both sides of its connector while the SATA drives have only one port In a redundant controller system the MUX supported drive trays m...

Page 30: ...ial volume Installing the Hard Drive into the Drive Tray and Enclosure To install the hard drive into the drive tray and enclosure follow the steps below 1 Press the release button to open the spring...

Page 31: ...cause overheating 5 Close the spring handle when the drive is fully inserted into the bay Installing the Host Boards NOTES A downtime may occur when upgrading the controller host board To add or repl...

Page 32: ...r from the system A then pull to remove from the enclosure B 4 Remove the screws that secure the dummy covers to the enclosure 5 Orient the new host board to the controller s guide pin place it carefu...

Page 33: ...gical drive the host channel bandwidth and the performance of each drive must be considered It is a good practice that you calculate the performance against the host port bandwidth when designing an a...

Page 34: ...se from adjacent interfaces DO NOT put power cords on optical cables Route the cables away from places where it can be damaged by other devices such as fan exhaust or foot traffic DO NOT over tighten...

Page 35: ...ngs For more information refer to the firmware manual that came with your system Fibre Host Connections The Fibre Channel standard allows optical connections The optical cables are used over long dist...

Page 36: ...onnected to a loop Each device is assigned to an AL_PA Arbitrated Loop Physical Address FC AL supports 124 devices in a single loop This is the most commonly used topology amount the three Fabric Swit...

Page 37: ...caps for future use 5 Insert the LC to LC cable to the SFP transceiver module already connected to the system You can hear a clicking sound securing the cable in place NOTE The drawing of the controll...

Page 38: ...and each partition is mapped to a corresponding host channel ID LUN combination Channels Controller A Controller B Host CH0 CH1 CH2 CH3 CH0 CH1 CH2 CH3 Configuration information Number of controllers...

Page 39: ...s in the illustration below cannot equate the full power of the system You can attach one or two more expansion enclosures to achieve more end to end performance Channels Controller A Host CH0 CH1 CH2...

Page 40: ...ped to multiple host channel IDs in an AAPP Active Passive Passive Passive configuration Logical volumes are managed by either controller A or controller B The passive IDs will only become functional...

Page 41: ...rversfromaccessingthesameLUN If multiple servers detect a mapped volume you have to avoid access contention using file locking software port binding or zoning feature of the FC switches which limits t...

Page 42: ...lead free 50cm 120cm or 170cm in length Connectors must be secured to the receptacle of the chassis using a latching mechanism WARNING The SAS cables are sensitive and must be handled with care To pr...

Page 43: ...ou can create more logical groups of drives Avail the logical partitions using more LUNs If your operating system is Windows 2003 Server you need a multipathing software such as MPIO or Linux Device M...

Page 44: ...ant for meeting the requirements imposed by emission standards Use of straight through Ethernet cables with RJ 45 plugs Use of cross over cables These cables are automatically detected and rerouted fo...

Page 45: ...se Note that the host NIC ports and the storage system s iSCSI host ports must be configured in the same subnet and the following Use the Ethernet Management port for management purposes only such as...

Page 46: ...ote replication refertoHighAvailability IP SANwith Port Trunk Remote Replication Enabled or High Availability IP SAN with Port Trunk Remote Replication Enabled Fourlogicaldrives each logicaldrivehas f...

Page 47: ...cables Software MPIOtomanagethefault tolerantpathswithfailover failbackandload balance capabilities RAID configuration Four logical partitions created from two logical volumes Two logical volumes eac...

Page 48: ...othesamelogicaldrive RAID configuration Twological drives each has eight member drives Youcan create more logical drives from the drives in the expansion systems LD0 mapped to CH0AID CH1 BID CH2AID an...

Page 49: ...both virtual LAN zones Software MPIOtomanagethefault tolerantpathswithfailover failbackandload balance capabilities Use MPIO multipathing software for the operating systemtoidentifythealternativepaths...

Page 50: ...ed by the high speed FC link and FC switch NOTES To gain optimum performance ensure that the LAN switch 1 for the management station 2 the LAN switch for the systems and the iSCSI switch 3 for iSCSI h...

Page 51: ...additional switches may be required Use PAC Management Software to configure the volume copy mirror settings PAC Management Software automatically detects the iSCSI data connection for data replicati...

Page 52: ...a unique ID and you can configure the ID via the rotary ID switch To set the expansion IDs use a small flat blade screwdriver You must take note of the following when setting the IDs on the expansion...

Page 53: ...pansion link connects to the most distant expansion system from the opposite direction to the first expansion system from the storage system Each expander controller on the SAS expansion system contro...

Page 54: ...on controller SASport IN Expansion controller SASportOUT Expansion controller SASport IN Expansion or last controller SASport OUT Storage controller SASport IN Expansion or last controller SAS portOUT...

Page 55: ...Expansion controller SASport IN Expansion controller SASportOUT Expansion controller SASport IN Expansion or last controller SASport OUT Storage controller host board SASport IN Expansion or last cont...

Page 56: ...56 Connecting single controller expansions Storage controller SASport IN Expansion SAS port OUT Expansion SASport IN Expansion SASportOUT Expansion SASport IN Expansion or last SASportOUT...

Page 57: ...controller expansions using the host board s SAS expansion ports Storage controller host board SASport IN Expansion SAS port OUT Expansion SASport IN Expansion SASportOUT Expansion SASport IN Expansio...

Page 58: ...r protocols you can use the default IP 10 10 1 1 if you are accessing for the first time Power Connections Before connecting to a power source ensure that all components are properly installed and the...

Page 59: ...consists of multiple arrays To turn the system on 1 Turn on the networking devices 2 Turn on the JBOD expansion systems 3 Press the power switches located at the PSUs in order from left to right 4 Tu...

Page 60: ...ng place such as Regenerate Logical Drive Parity or Media Scan To turn the system off 1 Close all applications to stop the I O access to the system 2 Flush the cache to clear the DRAM data If the DRAM...

Page 61: ...port For more details see the firmware manual in the bundled CD PAC Management Software The PAC Management Software is a browser based GUI graphic user interface software that you can install into a...

Page 62: ...y A power failure occurred in the system Cooling fan status The fans built with the PSU are running normally A fan failureoccurred Temperature status Theinternaltemperatureisnormalandwithinthesafety t...

Page 63: ...must check the drive tray LEDs to find the correct location of the failed drive Number LED name Color Description Drive Busy Data is being written orreadfromthedrive Thedrive is busy Theharddriveisplu...

Page 64: ...signal is local to each controller OFF Thecacheiscleanandthesupercapacitorcansustainthe memory in case of power loss Host Busy Traffic going on the host bus Control Status A controller is operating no...

Page 65: ...atleast oneofthe PHYs has failed OFF All 4 PHY links are offline 10G Ethernet Port LEDs Number LED name Color Status Description Speed 10 Gb connection is established 1 Gb connection is established O...

Page 66: ...4 8 Gb fibre connectivity These cables are not susceptible to EMI electromagnetic interference Converged Host Board LEDs Number LED name Color Status Description Link A connection isestablished OFF A...

Page 67: ...tion Link Active ON All PHYs are validly linked Flashing One of the PHYs has failed OFF All PHYs are offline Speed 12 Gb link speed 6 Gb 3 Gb linkspeed OFF No connection The controller is operating no...

Page 68: ...ives Sensors or Presence Detection Circuitries If you hear an audible alarm ensure to read the error message on the terminal or the PAC Management Software screen to determine the cause of the alarm T...

Page 69: ...to recommend the correct component replacements DO NOT use excessive force when installing a replaceable module Forced installation of the module can damage the connector pins of the system the modul...

Page 70: ...o the system 6 Connect the power cord 7 Turn the PSU cooling module on Replacing the Controller Module In replacing a controller in a dual controller system ensure that the replacement controller s fi...

Page 71: ...hutdown Controller function to stop all I O access to the system and the cached data are distributed to the disk drives 2 Shut down the system switch off the power buttons and unplug the power cords f...

Page 72: ...power LEDs turn on when the system is successfully initiated online 9 From your firmware look for Restore NVRAM from Disks or Restore NVRAM from Files to restore your previous ID LUN mapping configura...

Page 73: ...dissipate NOTE See section Replacing the Controller Module for details 2 Look for the DIMM slots in the controller 3 Push down the clips to release the DRAM module from the DIMM socket 4 Insert the r...

Page 74: ...10 minutes When this occurs the charger enters a timer fault state Charging resumes automatically after you remove or reinstall the super capacitor or after you reset the system When reinstalling rep...

Page 75: ...e the screw lift the super capacitor in a 45o angle A then remove the super capacitor from the chassis B 5 To install the replacement super capacitor insert the protrusion metal on the super capacitor...

Page 76: ...ost board 1 NOTE Refer to section Replacing the Host Board when replacing uninstalling a host board To replace the FBM 1 Shut your system down unplug the power cords then remove the controller Wait fo...

Page 77: ...replacing the host board to the controller you must take note of the following considerations A controller host board downtime may occur if you replace a host board for an upgrade The firmware automa...

Page 78: ...ontroller then lift the host board gently 3 Orient the new replacement host board to the controller s guide pin then place it carefully on the host board slot 4 Tighten the thumb screw to secure the h...

Page 79: ...drive using the PAC Management Software NOTE See section Hard Drive Designation for the order of the drive bays 2 When the faulty hard drive is located push the release button to eject the drive tray...

Page 80: ...OS independent Host interface 3 Gbps 6 Gbps 12 Gbps multi lane SAS Host channels Multiple SAS PHYs logically combined into 2 host channels per controller Drive interface channel Supports 12 16 24chann...

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