Libcabinet manual
18
Notifications
The cabinet can send notifications through email and/or to Message board or Dahsboard
applications. Email notifications require some configuration (see
).
Message board / Dashboard require a network connection through Master controller, but no other
configuration.
Note that repeated email messages with similar content may be caught by spam filters; the
sender name of emails in each cabinet should be added to a whitelist of email servers / clients, to
prevent messages from being tagged as spam.
This section describes how and when notifications are sent.
Messages sent to Message board / Dashboard
The following notifications are only sent to Message board / Dashboard applications.
·
Application has been started
·
Application is being closed
·
Receipt printer status returns to OK after a failure (paper out or error)
·
Library service connection (SIP) is restored after a failure
·
Library service is disconnected during a session, and offline is allowed (in
settings)
·
Shelf reader is reconnected after a connection failure
·
Shelf reader has a data read failure while reading tags
·
Door and / or lock status can not be read due to an IO card reader error
·
And RFID patron card is detected in session inventory
All of these are situations that typically do not require staff attention, with the exception of the
door / lock status failure if it persists or happens frequently.
Messages that can also be sent as email
The following list defines messages that can be sent as emails in addition to being sent to
Message board / Dashboard. The first list of messages will always be sent as emails, if the email
settings have been configured:
·
Inventory changes (added and/or removed items) noticed in "check inventory", which is run when
door is closed after it has been opened without logging in, or when application has been idle for a
number of minutes stated in setting
Idle timeout for check inventory (min)
·
When number of items in the cabinet is less than the threshold stated in setting
after an inventory
·
When number of items in the cabinet exceeds the threshold level stated in setting
level threshold for email alert
after an inventory.
The next list of messages will be sent as emails if email settings have been configured, and the
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