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Page 33

Page 32

900-0125-

12

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02 Rev A 

©2017 OutBack Power Technologies.  All Rights Reserved.

MATE3s Settings

AGS (Testing) 

M-1. 

AGS continued

AGS Functional Test

Before any further programming, confirm that the generator is working properly.  Using the generator’s own

controls, manually turn it on and then shut it off.
Next, test the remote start functionality.  Go to the 

Generator Status 

screen using the 

GEN

 hot key.

To test the AGS function through the MATE3s:

1. Press the 

GEN

 hot key to bring up the 

Generator Status

 screen.

2. Press the <

ON

> soft key and wait for the generator to start running.

3. Press the <

OFF

> soft key to shut the generator off.

4. Press the <

AUTO

> soft key to put the generator in 

AUTO

 mode.

(Automatic functions need to be tested separately.)

5. Press the <

BACK

> soft key to return to the 

Home

 screen.

AGS Troubleshooting

If the generator fails to start or connect, there are many possible reasons.  The steps below provide

initial guidance for troubleshooting.

Symptom

Possible Cause

Possible Remedy

AGS sends a command 

but the generator does 

not start.

Open circuit between AUX connection and 

generator. 

Ensure the generator will start using its own controls. Ensure 

it will start using the <

ON

> soft key in the 

GEN

 hot key 

screen.  Check all conductors, including external relays, 

contactors, or other devices.  

AGS starts the generator 

but 

AGS Fault 

appears 

anyway.

Generator output is not reaching inverter 

input. 

Check all circuit breakers and switches.  Measure AC voltage 

at inverter input terminals.

Generator output does not meet inverter 

requirements. 

Check generator voltage and frequency.
To clear an AGS fault, go to the 

GEN

 hot key screen.  Press 

the <

OFF

> soft key. 

AGS does not send a 

start command under 

expected conditions.

AGS is not enabled.

Check 

Mode

 in the 

GEN

 hot key screen.  Ensure 

AGS 

Enabled

 is set to 

Y

.  (See page 27.) 

The AGS timers have not been activated 

by  the present conditions.  

Check to make sure at least one AGS timer is active.  (See 

page 31.)  If the timers are not active, check the AGS 

settings.  Compare all settings against the Start and Stop 

Reasons table to the right.   

A Stop condition is active.  This could 

include Quiet Time. 

Compare all settings against the Start and Stop Reasons 

table to the right.   

• Start and Stop Reasons

After AGS has started the generator, the 

GEN

 hot key screen shows

the reason for starting under 

Last Run

.   The first two columns in

the table below are a list of start reasons.
The remaining columns display the possible reasons for the generator to stop.  The possible stop reasons

are connected to the start reasons.  For example, a generator which started due to 

Load kW

 can stop due to

reduction of load kilowatts, due to 

Quiet Time

, or manually.  However, it will not stop due to battery state of

charge (SOC) or any of the other reasons.

START 

REASONS

Global 

Rebulk

STOP REASONS

Inverter 

in Float 

or Silent

Stop SOC 

%

Stop at 

100% 

SOC

FN-DC 

Charge 

Parms Met 

(CPM)

Below 

Load 

kW

Quiet 

Time

Exercise 

Time 

Expires

Manual 

Stop

High 

Batt 

Voltage

Below 

Load 

kW

2 Min Batt V

Yes

Stop

Stop

Stop

Stop

2 Hour Batt V

Yes

Stop

Stop if days 

since CPM 

< setting

Stop if days 

since 100% 

> setting

Stop if days 

since CPM 

> setting

Stop

Stop

Stop

24 Hour Batt V

Yes

Stop

Stop if days 

since CPM 

< setting

Stop if days 

since 100% 

> setting

Stop if days 

since CPM 

> setting

Stop

Stop

Stop

Start SOC %

Yes

Stop

Stop if days 

since CPM 

< setting

Stop if days 

since 100% 

> setting

Stop if days 

since CPM 

> setting

Stop

Stop

Stop

Load kW

Stop

Stop

Stop

Exercise

Stop

Stop

Stop

Must Run Start

Yes

Stop

Stop

Stop

Manual

Yes

If Auto 

selected

If Auto 

selected

Stop

NOTES  

 

™

“Setting” refers to the 

Interval Days

 setting in the 

State-of-Charge (SOC) Start

 screen as depicted on page 29.

 

™

“CPM” (Charged Parameters Met) refers to the full-charge parameters of the FLEXnet DC (FN-DC) Battery Monitor as defined on page 24.
The FN-DC must be installed in the system.

 

™

The conditions of the 

Inverter In Float or Silent 

column will stop the generator if the inverter reaches these charging stages before the

conditions of the other columns take effect.

 

™

The conditions of the

 Stop SOC%

 column apply as long as 

Days Since Parms Met 

does not exceed 

Interval Days

.  The generator will be shut

off upon reaching the 

Stop SOC%

 setting as shown on page 29.

 

™

The conditions of the 

Stop at 100% SOC

 column apply if 

Days Since Parms Met

 equals or exceeds 

Interval Days

.  The generator will ignore

the 

Stop SOC%

 setting and continue running until the battery SOC is at 100%.  (This function does not operate if 

Enable Full Charge

 is set at 

N

or if the 

Interval

 is set at 

0

.)

 

™

The conditions of the 

FN-DC Charge Parms Met (CPM) 

column apply when 

Days Since Parms Met 

equals or exceeds

 Interval Days

 and

Enable Full Charge (100% SOC) 

is disabled as noted above.  These conditions also apply if for any reason the charge parameters are not met 

when the batteries reach 100% SOC as noted above.  The generator will continue to run until the FN-DC’s charge parameters have been met.

Summary of Contents for MATE3s

Page 1: ...ks may be registered in the United States and other countries Date and Revision August 2017 Revision B Part Number 900 0125 12 02 Rev B A B C D F B A B MATE3s System Display and Controller Programming...

Page 2: ...such as when to start or stop a generator The MATE3s allows a user to view monitor and establish all the settings and values that occur while the system is running Occasionally components may be adde...

Page 3: ...Wizard See the Profile Wizard on page 42 for more information Settings Menus This menu accesses additional menus with settings for the system and for individual devices System Settings S apply to over...

Page 4: ...eyesight vary with each installation The contrast color brightness and backlighting of the LCD can be adjusted to provide the best visibility for a given location Contrast Range is from 1 to 100 from...

Page 5: ...access has been limited by A Challenge Installer Password C Optional Any combination of characters up to 15 characters maximum This name is displayed on the Home screen Set User Access Level A This m...

Page 6: ...nly A and B Turns off the charger for an individual inverter and prevents it from responding to global charger commands Input Support FX class only C Enables the Input Support function if present Not...

Page 7: ...vation The AUX deactivates three minutes after the Enable condition clears and Auxiliary Relay Radian inverters have an additional Auxiliary Relay This is a switched contact with no 12 Vdc output It h...

Page 8: ...L1 inverter for single phase parallel or split phase multiple inverter systems OB Slave L2 A secondary L2 inverter for split phase multiple inverter systems L2 Phase Master The subphase master inverte...

Page 9: ...rtain items such as Voltage Limit which are adjustable in other modes Upload Grid Protection These menus can implement any of several GIP files which can be downloaded from the OutBack website The GIP...

Page 10: ...vated when the GridZero or Grid Tied input modes are selected See page 11 All items described on this page are enabled according to regulatory specifications Grid Support Functions indicates whether t...

Page 11: ...al features this as an option under RTS Compensation Limited Lower and Upper Battery Voltage Adjust the lowest and highest allowed compensated voltage The Owner s Manual features these as an option un...

Page 12: ...g Disconnect Disconnect Delay The time after reaching Disconnect before the output is activated Threshold The low voltage setting that activates the output following the Hysteresis Time ON Time The le...

Page 13: ...er to turn on or off any of three shunts current sensors used by the battery monitor These are designated as shunts A B and C For more information on the use of each shunt see the Owner s Manual for t...

Page 14: ...f it had previously been manually disabled CAUTION Equipment Damage This function can damage the generator or the batteries if either are not properly maintained Be sure to follow all maintenance requ...

Page 15: ...of Load Start the inverter will charge the batteries However it is not programmed to perform a complete charge cycle If the generator reaches its Stop point the charge might not be completed State of...

Page 16: ...ing the exercise period This is mostly applicable to DC generators IMPORTANT Regularly running a generator keeps engine components lubricated expels excess moisture charges the starting battery and he...

Page 17: ...two columns in the table below are a list of start reasons The remaining columns display the possible reasons for the generator to stop The possible stop reasons are connected to the start reasons Fo...

Page 18: ...X class inverters use Device Type 2 while FLEXmax charge controllers are Type 3 The FLEXnet DC Battery Monitor is Device Type 4 Device Types not depicted here include FXR class inverters Type 5 and Ra...

Page 19: ...stem to reconnect to the utility grid Grid Connect Delay 0 to 240 minutes The delay period after reaching Grid Connect before the system reconnects to the utility grid Grid Disconnect xx x VDC inverte...

Page 20: ...iod is ignored If the battery voltage falls below the inverter s Low Battery Cut Out voltage the inverter will automatically connect to the AC input source regardless of the time of day setting EXAMPL...

Page 21: ...for more information on this function If the battery voltage exceeds the target the 12V AUX output will open the ROCB This removes the AC source from the grid tied inverter shutting it down This will...

Page 22: ...ce programming and saving is complete press Exit to return to the Main Menu W 2 Using Existing Profiles If the most recent profile was lost or changed it can be retrieved from an SD card and applied t...

Page 23: ...battery Capacity in B above See I 6 on page 12 for more information on battery charging Wizard Date Time A Hour Minute Day Month Year Weekday NOTE See S 6 on page 6 for more information on clock setti...

Page 24: ...y pressing Save will automatically default to Option 2 below 1 Select a name on the list with the control wheel Press the Save soft key N to save the new settings over the selected profile Saving to S...

Page 25: ...1 0 01 99 4 12 17 81 2 17 9 0 11 72 2 06 98 4 11 17 83 1 67 9 0 12 54 1 55 98 NOTE This header line is included in the download Device Data Logs D Users can create Device Data Logs for the FLEXmax FM...

Page 26: ...Log is downloaded to an SD card an elg file is created This file can be opened in Notepad or MS Word as a text file Event logs can be used to identify repeated symptoms and other patterns A partial E...

Page 27: ...these steps to help determine the nature of the fault This may also help resolve the problem See the MATE3s Overview Guide for more information on the EVENTS indicator To investigate event messages 1...

Page 28: ...g the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between...

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