9
Frequently Asked Questions
General
What is the Healthcare Log?
Healthcare Log is the auto tracking log collected from
your OurPets
®
Intelligent Pet Care™ products. You
can check your pet’s activities in a daily timeline and
weekly/monthly graphs.
-SmartLink™ Feeder: You can check the usage of your
pets, duration and frequency.
What is the Product Log?
In the Product Log, you can find all of the information
on your OurPets
®
Intelligent Pet Care™ product.
What is Device Activity?
Device activity shows actual activity history of your
registered products.
What is the “store select” section on the
registration screen?
Register the store of your preferred retailer.
What happens when I pair my smartphone to
the product?
If you pair your smartphone to the product with
IntelligentPetLink™ App running, the registration
information of the product pops up to the screen.
If you want to register your product or want to confirm
it’s registered already, simply pair your smartphone to
the product.