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Kundenservice/Customer Service

Europe

Otto Bock HealthCare
Deutschland GmbH
37115 Duderstadt · Germany
T +49 (0) 5527 848-3433
F +49 (0) 5527 848-1460
[email protected]

Otto Bock Healthcare
Products GmbH
1070 Wien · Austria
T +43 (0) 1 5269548
F +43 (0) 1 5267985
[email protected]

Otto Bock Adria Sarajevo D.O.O.
71000 Sarajevo
Bosnia-Herzegovina
T +387 (0) 33 766200
F +387 (0) 33 766201
[email protected]

Otto Bock Bulgaria Ltd.
1612 Sofia · Bulgaria
T +359 (0) 2 80 57 980
F +359 (0) 2 80 57 982
[email protected]

Otto Bock Suisse AG
CH-6036 Dierikon
T +41 (0) 41 455 61 71
F +41 (0) 41 455 61 70
[email protected]

Otto Bock ČR s.r.o.
33008 Zruč-Senec
Czech Republic
T +420 (0) 377825044
F +420 (0) 377825036
[email protected]

Otto Bock Iberica S.A.
28760 Tres Cantos (Madrid)
Spain
T +34 (0) 91 8063000
F +34 (0) 91 8060415
[email protected]

Otto Bock France SNC
91978 Courtaboeuf Cedex
France
T +33 (0) 1 69188830
F +33 (0) 1 69071802
[email protected]

Otto Bock Healthcare plc
Egham, Surrey TW20 0LD
United Kingdom
T +44 (0) 1784 744900
F +44 (0) 1784 744901
[email protected]

Otto Bock Hungária Kft.
1135 Budapest · Hungary
T +36 (0) 1 4511020
F +36 (0) 1 4511021
[email protected]

Otto Bock Adria d.o.o.
10431 Sveta Nedelja · Croatia
T +385 (0) 1 3361 544
F +385 (0) 1 3365 986
[email protected]

Otto Bock Italia Srl Us
40054 Budrio (BO) · Italy
T +39 (0) 051 692-4711
F +39 (0) 051 692-4720
[email protected]

Otto Bock Benelux B.V.
5692 AK Son en Breugel
The Netherlands
T +31 (0) 499 474585
F +31 (0) 499 476250
[email protected]

Industria Ortopédica
Otto Bock Unip. Lda.
1050-161 Lisboa · Portugal
T +351 (0) 21 3535587
F +351 (0) 21 3535590
[email protected]

Otto Bock Polska Sp. z o. o.
61-029 Poznań · Poland
T +48 (0) 61 6538250
F +48 (0) 61 6538031
[email protected]

Otto Bock Romania srl
077405 Chitila, Jud. Ilfov
Romania
T +40 (0) 21 4363110
F +40 (0) 21 4363023
[email protected]

OOO Otto Bock Service
143441 Moscow
Region/Krasnogorskiy Rayon
Russian Federation
T +7 (0) 495 564 8360
F +7 (0) 495 564 8363
[email protected]

Otto Bock Scandinavia AB
60114 Norrköping · Sweden
T +46 (0) 11 280600
F +46 (0) 11 312005
[email protected]

Otto Bock Slovakia s.r.o.
851 01 Bratislava 5
Slovak Republic
T +421 (0) 2 32 78 20 70
F +421 (0) 2 32 78 20 89
[email protected]

Otto Bock Sava d.o.o.
34000 Kragujevac
Republika Srbija
T +381 (034) 351 671
F +381 (034) 351 671
[email protected]

Otto Bock Ortopedi ve
Rehabilitasyon Tekniği Ltd. Şti.
34387 Mecidiyeköy-İstanbul
Turkey
T +90 (0) 212 3565040
F +90 (0) 212 3566688
[email protected]

Africa

Otto Bock Algérie E.U.R.L.
Mackle-Ben Aknoun · Alger
DZ Algérie
T +213 (0) 21 913863
F +213 (0) 21 913863
[email protected]

Otto Bock Egypt S.A.E.
Mohandessein - Giza · Egypt
T +202 (0) 330 24 390
F +202 (0) 330 24 380
[email protected]

Otto Bock South Africa (Pty) Ltd
Johannesburg · South Africa
T +27 (0) 11 312 1255
[email protected]

Americas

Otto Bock Argentina S.A.
CP 1426 Ciudad Autônoma de 
Buenos Aires · Argentina
T +54 (0) 11 4706-2255
F +54 (0) 11 4788-3006
[email protected].
ar

Otto Bock do Brasil Ltda.
13051-030 Campinas-São Paulo
Brasil
T +55 (0) 19 3729 3500
F +55 (0) 19 3269 6061
[email protected]

Otto Bock HealthCare Canada
Burlington, Ontario, L7L 5N5
Canada
T +1 (0) 289 288-4848
F +1 (0) 289 288-4837
[email protected]

Otto Bock HealthCare
Andina Ltda.
Bogotá · Colombia
T +57 (0) 1 8619988
F +57 (0) 1 8619977
[email protected]

Otto Bock de Mexico S.A. de C.V.
C.P. 01180 México, D.F. · Mexico
T +52 (0) 55 5575 0290
F +52 (0) 55 5575 0234
[email protected]

Otto Bock HealthCare
Minneapolis, MN 55447 · USA
T +1 (0) 763 553 9464
F +1 (0) 763 519 6153
usa.customerservice
@ottobockus.com

Asia/Pacific

Otto Bock Australia Pty. Ltd.
Baulkham Hills NSW 2153
Australia
T +61 (0) 2 8818 2800
F +61 (0) 2 8814 4500
[email protected]

Beijing Otto Bock
Orthopaedic Industries Co., Ltd.
Beijing, 100015, P.R. China
T +8610 (0) 8598 6880
F +8610 (0) 8598 0040
[email protected]

Otto Bock Asia Pacific Ltd.
Wanchai, Hong Kong · China
T +852 (0) 2598 9772
F +852 (0) 2598 7886
[email protected]

Otto Bock HealthCare India
Mumbai, 400071 · India
T +91 (0) 22 2520 1268
F +91 (0) 22 2520 1267
[email protected]

Otto Bock Japan K. K.
Tokyo, 108-0023 · Japan
T +81 (0) 3 3798-2111
F +81 (0) 3 3798-2112
[email protected]

Otto Bock Korea HealthCare Inc.
137-070 Seoul · Korea
T +82 (0) 2 577-3831
F +82 (0) 2 577-3828
[email protected]

Otto Bock
South East Asia Co., Ltd.
Bangkok 10900 · Thailand
T +66 (0) 2 930 3030
F +66 (0) 2 930 3311
[email protected]

Other countries

Otto Bock HealthCare GmbH
37115 Duderstadt · Germany
T +49 (0) 5527 848-1590
F +49 (0) 5527 848-1676
[email protected]

Summary of Contents for 9B500-S CLASSIC

Page 1: ...Instructions for Use User B500 S classic...

Page 2: ...able options are checked Electronic drive away lock1 Function enabled Function disabled If enabled the function is activated by pressing the On Off button on the control panel The function is deactiva...

Page 3: ...fety Instructions 5 1 13 Initial operation 5 2 14 Adjustments 5 3 14 Prerequisites 5 3 1 14 Adjusting the back angle 5 3 2 14 Adjusting the side panels 5 3 3 15 Adjusting the footrests 5 3 4 16 Adjust...

Page 4: ...7 Additional seat options 6 10 48 Contour seat 6 10 1 48 Recaro seat 6 10 2 48 Headrest 6 10 3 51 Control unit accessories 6 11 51 Attendant control 6 11 1 51 External odometer 6 11 2 54 Additional op...

Page 5: ...Troubleshooting 7 4 71 Types of notifications 7 4 1 72 Wheelchair control unit fault overview 7 4 2 73 Attendant control fault overview 7 4 3 75 Disposal 8 76 Safety Instructions 8 1 76 Disposal Infor...

Page 6: ...uestions or cannot solve a problem despite reading these instructions for use please con tact the qualified personnel who fitted the product or the manufacturer s service department please see inside...

Page 7: ...ght to make technical changes to the model described in these instructions for use 2 Product Description 2 1 Function The wheelchair is designed solely for individual use by per sons who are unable to...

Page 8: ...c by users who have any mental limitations which can temporarily or permanently limit attentiveness and judgement You must observe road traffic regulations when driving in road traffic WARNING Failure...

Page 9: ...nvironmental conditions Damage to the product Only use the product within a temperature range of 25 C to 50 C 3 3 Reference to additional safety instructions Observe additional safety instructions in...

Page 10: ...d batteries may not be disposed of in household waste D European article number EAN E Product reference number F Serial number including year of manufacture G Maximum load capacity see section Technic...

Page 11: ...ttobock 11 B500 S classic 3 4 2 Warning labels Label Meaning A Electric driving mode lock motor brake B Manual driving mode unlock motor brake Risk of pinching Do not reach into the danger area Safety...

Page 12: ...vailable in 2 different versions up to 30 up to 45 Power back angle adjustment up to 30 Power adjustable footrests The wheelchair is controlled by an enAble40 control unit 4 3 Storage 4 3 1 During dai...

Page 13: ...indoors Avoid unnecessary parking outdoors Direct exposure to sunlight UV radiation causes the tyres to age more quickly As a result the tread surface hardens and corner pieces break out of the tread...

Page 14: ...Installing the footrests see Page 19 Charging the battery see Page 34 et seq 5 3 Adjustments 5 3 1 Prerequisites Fine fitting adjusting work should always be performed with the user The user should si...

Page 15: ...standing and 20 while driving INFORMATION For further Recaro seat settings see the chapter Recaro seat Turn the knob on the left or right side of the backrest until the backrest is in the desired pos...

Page 16: ...he bottom of the armrest see Fig 5 2 Adjusting the armrest Version 1 Push the armrest along the slotted holes to the front or back into the desired position see Fig 5 left Version 2 Slide the armrest...

Page 17: ...leg length 5 3 5 Adjusting the belt lengths To adjust the belt lengths see Page 56 5 3 6 Adjusting the control panel INFORMATION The power wheelchair may be equipped with an optional height adjustabl...

Page 18: ...ase of damage caused by programming which was not performed properly and or which was not adjusted properly according to the user s abilities Note that modified parameter settings in the configura tio...

Page 19: ...oved Fig 8 Side panel wing screw Installing the side panel 1 If necessary install the control panel and fasten the hook and loop closures for routing the control panel cable 2 Insert the side panel in...

Page 20: ...he danger area when swinging the footrests out or in The modular design of the power wheelchair and the ease with which you can remove the side panels and footrests make it easy to get into and out of...

Page 21: ...as close as possible to where the user is sitting 3 Remove the side panel see Page 18 INFORMATION If the control panel is on the side from which the user is getting into the wheelchair it can be remov...

Page 22: ...eed acceleration and deceleration values can all be adapted 6 4 1 Control Panel The power wheelchair is operated using the control panel The control panel consists of a keypad an LCD display and a joy...

Page 23: ...ctions menu Warning Flasher On Off Button All 4 warning flashers are activated deactivated when this button is pressed Horn Button The horn will sound as long as the button is pressed Direction Indica...

Page 24: ...es of 0 the battery capacity drops by up to 35 in relation to the capacity for an outside temperature of 20 This shortens the range of the power wheelchair accordingly Moreover at low temperatures the...

Page 25: ...tery indicator on the control panel Display Information Full battery capacity right selected speed level Low battery capacity Charging process with drive away lock Battery undervoltage with warning sy...

Page 26: ...cident involving other traffic collision with persons or objects in the vicinity Wear bright clothing or clothing with reflectors Turn the lights on if available or install active lights Ensure that t...

Page 27: ...ends replacing the tyres every 2 years regardless of the amount of wear Always maintain sufficient clearance from sources of heat If the product is parked for an extended period of time or the tyres o...

Page 28: ...to the slope e g select speed level 1 Never drive downhill backwards All terrain driving The speed must be reduced in dangerous areas e g select speed level 1 Typical dangerous areas include Narrow p...

Page 29: ...er can use the parameter settings to specify the default speed level or default menu of the power wheelchair after it is turned on according to the user s requirements 6 5 4 Selecting the speed levels...

Page 30: ...oduct out of a hazardous situation at any time The product is fully functional again once the unit has cooled down sufficiently this may take several minutes depending on the ambient temperature The p...

Page 31: ...er the drive away lock is set to Function disabled at the factory If this setting needs to be changed this is done by the authorised person who fitted the wheelchair Activating the drive away lock Whi...

Page 32: ...ameter settings in the configura tion can lead to changes in driving characteristics In particular changes to the speed acceleration braking or joystick settings can lead to unexpected and there fore...

Page 33: ...the brake using the release mechanism described below The brake release is located between the frame and seat on either the right or left side according to customer prefer ence Disabling deactivating...

Page 34: ...tly 6 7 2 General The standard version of the power wheelchair is equipped with two maintenance free gel batteries with a total capacity of 63 Ah C5 The power wheelchair can optionally be equipped wit...

Page 35: ...ched If the power wheelchair is used every day the battery should be charged every night Never discharge the batteries completely deep dis charge The batteries will gradually discharge if the wheelcha...

Page 36: ...ht fires Sparks must be avoided Do not cover the ventilation slits in the case Only use battery chargers which have been verified and approved by the manufacturer for use with the respective batteries...

Page 37: ...attery charger off when the charging process is complete 5 Disconnect the battery charger mains plug 6 Disconnect the battery charger plug from the control panel 7 Turn the power wheelchair control un...

Page 38: ...a Note that the maximum permitted load of the power wheelchair may be reduced when using the options Electric seat height adjustment and Electric seat tilt see section Technical Data WARNING Exposed p...

Page 39: ...just ment lowered When driving with the seat height adjustment feature raised fasten the belts lap belt four point belt and do not lean out beyond the seat surface Ensure that creep speed is activated...

Page 40: ...Power Seat Functions Control of Power Seat Functions and Joystick and Display Functions The power wheelchair can be equipped with a power seat height adjustment feature The seat height adjustment fea...

Page 41: ...e seat tilt activated fasten the belts lap belt four point belt and do not lean out bey ond the seat surface INFORMATION Please also observe the safety instructions in the sec tion Power Seat Function...

Page 42: ...n out beyond the seat surface INFORMATION Please also observe the safety instructions in the sec tion Power Seat Functions Safety Instructions for Use Observe the instructions for use in the sections...

Page 43: ...can be activated individu ally or at the same time depending on the configuration Fig 20 Power footrest flipped up The footplates can be flipped up to increase the entry and exit area In addition the...

Page 44: ...is operated by mov ing the joystick forward or backward The electric motor moves the seat function as long as the joystick is deflected and stops at the end positions Holding the Mode button again ap...

Page 45: ...ck Forward Seat slowly tips toward the horizontal position Power back angle adjustment Forward Backrest tilts forward Back Backrest tilts backward Power footrest left Forward left footrest moves forwa...

Page 46: ...t WARNING Unintentional lowering of the seat tilt Risk of pinching crushing of limbs Note that the seat can drop suddenly if the release lever is operated while the seat is tilted INFORMATION Please a...

Page 47: ...the backrest to be tilted for example to relieve pressure The back angle can be moved back con tinuously up to an angle of 30 Adjusting the Back Angle 1 Activate the release lever on the armrest see F...

Page 48: ...is adjusted Fig 24 Mechanically elevating footrest 6 10 Additional seat options The power wheelchair can be equipped with a range of oth er seat options 6 10 1 Contour seat Compared to the standard s...

Page 49: ...are required to remove the headrest 1 1st person Find the release points on the Recaro seat below the cover see Fig 26 and push them at the same time 2 2nd person Pull the headrest up and out The hea...

Page 50: ...gage with the seat frame see Fig 27 item 2 CAUTION Visually inspect and shake the seat to ensure secure locking The Recaro seat is installed Fig 27 Releasing locking the Recaro seat 1 Release strap 2...

Page 51: ...offers the option of equipping the stand ard and contour seats with a headrest The bracket for attaching the headrest mounting kit is attached with an adapter which is mounted to the back frame INFOR...

Page 52: ...odule is connected in conjunction with the control panel or as a separate input device Fig 30 Attendant control 1 On Off button 4 Mode button 2 Battery capacity LED indic ator 5 Selected power seat fu...

Page 53: ...g alternately Charging process Drive away lock Mode Button Switch between speed level 1 and 2 by pressing the button briefly Push and hold the button at least 2 seconds to switch the control unit to t...

Page 54: ...r the power wheelchair will drive in this direction If the seat functions are accessed with the Mode button then the joystick is used to select and activate the seat func tions see Page 37 ff 6 11 2 E...

Page 55: ...to the origin al position Fig 32 Swing away control panel holder with removable con trol panel Height adjustable control panel holder The power wheelchair can be equipped with a special con trol pane...

Page 56: ...CAUTION Insufficient support of the seated person Risk of falling out of the power wheelchair Always wear the safety belt lap belt when driving in public CAUTION Putting the lap belt on incorrectly Ri...

Page 57: ...Position the respective half of the buckle at a right angle see Fig 36 item 1 4 Slide the 2 halves of the closure to the desired position 5 Release the respective half of the buckle The belt length i...

Page 58: ...ckles so that they engage with an audible click 2 Pull to check that it is secure The belt is put on Adjusting the belt length The user sits upright or lies in the power wheelchair 1 Close the belt 2...

Page 59: ...tions Puncture proof tyres Solid rubber tyres Armrest accessories Special adapters for the armrests in our accessories catalogue Joystick accessories Tetra fork STICK S80 softball golfball flexible jo...

Page 60: ...site The manufacturer recommends contacting the airline directly before every flight to obtain information regarding special transport regulations CAUTION Securing the power wheelchair insufficiently...

Page 61: ...e release strap back 4 Manually fold the backrest forward and onto the seat surface Fig 40 Folding the backrest down Folding down the backrest with back angle adjustment 1 Remove the side panels 2 Pus...

Page 62: ...ebolts and cargo straps to attach the power wheelchair to the means of transportation Fig 42 Front left and rear right eyebolts 6 14 Use in a wheelchair accessible vehicle 6 14 1 Safety Instructions W...

Page 63: ...n please refer to our brochure on using Ottobock products in wheelchair accessible vehicles order number 646D158 6 14 3 Restrictions for Use WARNING Unallowable use as a seat in a wheelchair accessibl...

Page 64: ...ORMATION Piston rods do not require lubrication They are mainten ance free 6 15 2 Cleaning The power wheelchair must be cleaned regularly depend ing on the amount of use and the degree of soiling Clea...

Page 65: ...el trained by the manufac turer Incorrect settings can lead to a loss of braking power NOTICE Failure to inspect important product features Damage to the product Inspect the seat adjustment features f...

Page 66: ...freely and without axial runout X Caster wheels Check whether the mounting nuts are tight X Check whether mounting screws are fastened properly X Seat attachment Recaro seat Check whether seat lock is...

Page 67: ...sages X Electronics Check plug connections X When brake is disengaged check whether the LED indicat or on the control panel is flashing X Brake When brake is engaged check braking function by trying t...

Page 68: ...uspension Opening the battery drawer in models with drive wheel suspension The control unit is turned off 1 Pull up the release bolt 2 Pull gently on the battery drawer to roll it out to the rear 3 Op...

Page 69: ...spring contacts and insert it 4 Close the fuse holder cover until you feel it engage Fig 45 Fuse in the fuse housing 1 Fuse housing with cover 2 Fuse inserted 3 Fuse holder Closing the battery drawer...

Page 70: ...g Ensure that the screws are seated tightly against the plate INFORMATION Lamp housings and lamps can both be ordered from the specialist dealer Fig 46 Front lights 1 Notch place screwdriver here 2 Fr...

Page 71: ...aults defects or other hazards that can lead to personal injury are detected the product must be taken out of service immediately Contact your authorised specialist dealer if uncon trolled movement of...

Page 72: ...power wheelchair The specialist dealer uses the saved data to determine future service and maintenance intervals 7 4 1 Types of notifications Warning A warning indicates a status or malfunction of one...

Page 73: ...ng the unit on Hand held control unit fault Defective joystick Contact specialist dealer Controller fault Defective controller Check all connections Contact specialist dealer Communication error alter...

Page 74: ...aler Seat height adjustment motor fault Faulty cabling or plug con tacts Defective actuator Check cabling plug connections Contact specialist dealer Power footrest motor fault Faulty cabling or plug c...

Page 75: ...e Page 73 f Seat function LEDs LED Fault Warning Cause Possible corrective action Backrest LED is flashing Back angle adjustment motor fault Faulty cabling or plug con tact Defective actuator Check ca...

Page 76: ...s defined period of time provided that it is cared for and maintained properly If the service life is reached the user or a responsible attendant should contact the qualified personnel who fitted the...

Page 77: ...in this accompanying document are sub ject to the provisions of the respective applicable trademark laws and the rights of the respective owners with no restric tions All brands trade names or company...

Page 78: ...560 mm Seat height 450 mm 500 mm 550 mm approx 520 mm approx 570 mm Lower leg length 250 540 mm 280 540 mm For seat version Recaro n joy Plus Dimensions and weights Armrest height telescoping armrest...

Page 79: ...junior option 100 kg Turning radius 610 mm Turning circle 1470 mm Caster wheel tyre size 10 Drive wheel tyre size 14 Tyre pressure See tyre sidewall The specified weights vary according to the select...

Page 80: ...nder ISO 7176 14 Control unit Model Operating voltage Max output current per motor enAble40 24 V DC 75 A Driving data Speed 6 km h Maximum safe inclination Climbing ability basic model 9 5 17 Approved...

Page 81: ...ditions according to ISO 7176 4 In practice the range can be reduced by up to 50 For information on this see the section Range in the instructions for use user The braking distance can be correspondin...

Page 82: ...82 Ottobock B500 S classic...

Page 83: ...70 F 421 0 2 32 78 20 89 info ottobock sk Otto Bock Sava d o o 34000 Kragujevac Republika Srbija T 381 034 351 671 F 381 034 351 671 info ottobock rs Otto Bock Ortopedi ve Rehabilitasyon Tekni i Ltd...

Page 84: ...GmbH Lindenstra e 13 07426 K nigsee Rottenbach Germany T 49 0 69 9999 9393 F 49 0 69 9999 9392 ccc ottobock com www ottobock com Template Version 2013 05 29 Ihr Fachh ndler Your specialist dealer Vers...

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