E11
TROUBLESHOOTING
Subject
Question
Solution
Power
My Multi-Cooker will not
turn on
Make sure outlet is functioning properly
Check that the Multi-Cooker is plugged in
Call Customer Service, details for your country in the Warranty
Card.
Doneness of
food
My food was undercooked Make sure the Lid is properly placed and locked, and that
Steam Release Valve in “Seal” (closed) position.
Check the recipe to see that the proper time selection was
made.
Be sure the power was not interrupted.
Make sure the Cooking Pot has enough liquid to create desired
steam and build pressure. Minimum of 550ml of liquid should
be used when pressure cooking. Never fill over the “MAX” line.
My food was overcooked
Make sure the Cooking Pot was at least ½ full
Check that the proper time was selected.
Programming Can I change the time
once the food is cooking?
Yes, to change the cook time during cooking simply turn the
Time Control Knob to the new desired cook time.
Cooking
Can the Cooking Pot and
Lid be used on top of the
stove or in the oven?
The Cooking Pot and Lid are not oven safe. Neither can be
used on the stove or in the oven.
Steam
Steam is leaking out of
the Multi-Cooker
• It is normal for a small amount of steam to come out of the
Bobber Valve before the Multi-Cooker is pressurized.
• If steam is coming out from the perimeter of the Lid, the Lid
has not been closed and locked completely.
Lid
I am having trouble
removing the Lid.
There is a safety feature to keep Lid from being removed
while the Multi-Cooker is under pressure. Please make sure
to de-pressurize the unit by rotating the Steam Release Valve
into the “Release” (open) position. Refer to Releasing Pressure
section for further instructions.
CKSTPCEC57M_20SEM3 (LA).indd 11
CKSTPCEC57M_20SEM3 (LA).indd 11
8/7/20 10:32
8/7/20 10:32
