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10. Troubleshooting
There are no user-serviceable parts in this unit except for the fuse which is accessible externally. If the unit
is faulty, return it to Ossila Limited. Our service department will promptly quote to repair any faults that
occur outside the warranty period.
The UV Ozone Cleaner should be kept in dry conditions; away from direct sources of heat or sunlight, and
in such a manner as to preserve the working life of the instrument.
9.2 Repair and Service
9.3 Storage Conditions
Problem
Possible cause
Action
No power /
display
a. The power switch on the unit is in the
OFF position
b. The power supply may not be
connected properly
c. The fuse on the rear panel has blown
d. If the unit was supplied with a
transformer, it may be faulty
e. Fault on circuit board
a. Check the connection and ensure the power is
turned ON
b. Ensure the unit is firmly plugged in to the power
supply and the plug is firmly connected to both
the power inlet and the power socket
c. Ensure the unit is unplugged. Check the fuse
on the rear panel. If it has blown, replace with a
suitably rated 1A slow blow fuse
d. Contact Ossila for a replacement transformer
e. If all the above causes have been considered,
there may be a fault on the board. Please contact
Ossila for information
Power but timer
does not operate
The tray door has not been closed
properly
‘TRAY OPEN’ will display
Ensure the tray door is fully closed.
The drawer should hold firmly in position when
this is the case.
Continuous
buzzer
Error in temperature reading
UV Ozone Cleaner temperature is
extremely high
Check the temperature reading by entering the
settings mode (referred to Section 8.4)
If the temperature is extremely high, turn the unit
OFF and allow sufficient time for it to cool down
Table 10.1. Troubleshooting guidelines for the Ossila UV Ozone Cleaner
Summary of Contents for UV Ozone Cleaner
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