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SMS is not working properly
•
Check if the Service Centre numbers are set correctly.
•
Check if the sub-address is set correctly.
•
Check if the SMS service is ON.
•
Clear all the messages from RESET > SMS MESSAGES menu
because some messages received can have errors. Please do this
with caution as all the messages will be deleted once reset.
•
Check with service provider if the SMS service is registered.
Wrong characters are displayed for SMS messages
•
When the messages were sent with unsupported encoding, they
will not be displayed correctly. Please ask the sender to use basic
characters and default SMS encoding. Please contact the service
provider for more information. This phone supports 7-bit GSM
Default alphabets.
SMS Error Codes
‘01’
Problem: Make sure that adapter and phone cord are connected
properly.
•
Check if the phone is properly installed.
•
Check if the SC number is correct.
‘02’
Problem: Transmission error
•
Contact customer service if problem persists.
‘03’
Problem: Reject the message from SC
•
Check with provider about the services available
‘04’
Problem: User Interruption
•
Make sure that the line is not interrupted during SMS transmission.
‘C0’
Problem: SC busy
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Retry the transmission again later
•
Contact service provider if the error persists.
‘C1’
Problem: No SC Subscription
•
Need to subscribe or activate the account
•
Check with service provider.
‘C2’
Problem: SC system failure
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Retry the transmission again later
•
Contact service provider if the error persists
‘C3’
Problem: Invalid SME address
•
Check recipient's address.
‘C4’
Problem: Destination SME barred
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Check with recipient if he/she can receive the message
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Check with service provider why the destination SME is barred.
‘E0’
Problem: Unknown SM-TE
•
Make sure that Caller ID is not restricted.
•
Add necessary prefix to SC number so that CLIR would be
temporarily off.
‘FF’
Problem: Unknown
•
Unknown
