32
Problem
Possible cause(s)
Solution(s)
Bad audio quality
(crackles,echo, etc.).
1. Interference from nearby electrical
appliance.
2. Base unit is installed in a room with thick
walls.
3. The handset is too far from the base unit.
4. If you have Broadband/ADSL you need
an in line filter (not supplied) connected
where this product connects to the phone
socket.
5. Faulty telephone line.
1. Try a different connection point, one that is away from other
electrical appliances.
2. Install the base unit in a DIFFERENT room OR use EXTENSION
leads.
3. Move CLOSER to the base unit.
4. Ensure a in-line ADSL fi lter is installed on all phone sockets
between wall plate and your phone.
5. Contact your network service provider to check your line.
Phone does not ring
when a call comes in.
1. The ringer is off.
2. Too many phones are sharing the same
phone line.
3. Base unit not plugged in.
1. Turn ON the ringer.
2. Disconnect some of the phones from the phone line.
3. Check base unit CONNECTIONS.
The battery icon is
not scrolling when the
handset is placed on
the base.
1. Bad battery contact.
2. Dirty contact.
3. Battery is fully charged
1. Move the handset slightly.
2. Clean the battery contact with a dry cloth.
3. Its fine to leave on the base when fully charged.
A phonebook entry
cannot be stored.
The phonebook is full.
Delete any unused entries to free memory.
Answering Machine
The unit does not
record new messages.
The answering machine is
turned off.
Turn on the answering machine.
tRoUBLesHootInG
