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31
Troubleshooting
Problem
Possible cause(s)
Solution(s)
No dialling tone when
pressing <TALK ON>
key
a. The connection cord of the base station is
not plugged in.
b. The adapter cord is not plugged in
correctly in the base station.
c. Another handset is using the base to
make a call.
d. Wrong telephone line cord
a. Check the connections. Unplug and plug back in the mains.
Check that the telephone cord has been plugged into the base
station and the phone socket.
b. Check the base station plug and the 230V plug (remove and
plug-in).
c. Wait until the line is unoccupied.
d. Use the original telephone line cord supplied
When connect to a
PBX, no and/or wrong
connection after
dialling.
Dialling prefix is needed.
Insert the dialling prefix
“
SEARCHING
” is
displayed.
a. Base station out of range.
b. Base station not connected to mains.
Reduce the range.
Connect base station to mains.
The call does not
work.
Service not activated or wrong setting
Check your Subscription with network or change the dial mode.
No display.
Empty battery
Recharge battery
Caller ID does not
work.
1. Service not activated with your Network
service provider.
2. Caller ID service is activated but does not
work or is intermittent.
1. Check your SUBSCRIPTION with the SERVICE provider.
2. Ask your service provider to re set your caller ID service.
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