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Express Warranty (Australia)
Please note that if a Customer Support Team member advises that
your product does not qualify for return, this warranty does not apply to
your product. Products that are authorised to be returned to Oricom in
Australia must include all of the following:
•
A completed Return Authorisation form
•
A copy of your Proof of Purchase (please keep your original copy)
•
The faulty product, including all accessories.
Send the approved returns to:
Oricom International Pty Ltd
Locked Bag 658
South Windsor NSW 2756 Australia
Please note that this Express Warranty excludes expenses incurred by
you in returning any faulty product to us. You must arrange and pay any
expenses incurred (including postage, delivery, freight, transportation or
insurance of the product) to return the faulty product to us, however, we
will arrange delivery of the repaired or replaced faulty product to you.
Important Information
Repair Notice
Please be aware that the repair of your goods may result in the loss
of any user-generated data (such as stored telephone numbers, text
messages and contact information). Please ensure that you have made
a copy of any data saved on your goods before sending for repair.
Please also be aware that goods presented for repair may be replaced
by refurbished goods or parts of the same type rather than being
repaired.
