Xact XG3400 Instruction Manual Download Page 1

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Summary of Contents for XG3400

Page 1: ...Please log on to www xactcommunication com for accessory product information ...

Page 2: ...tion 16 Caller ID System 16 Viewing Caller Information During Incoming Calls 16 MSG WAITING Message Waiting 16 Call Waiting 17 Voice Mail Function 17 C F Forwarded Call 17 L D C Long Distance Call 17 Caller List 17 Viewing the Caller List 18 Placing a Call From the Caller List 18 Editing the Caller List before Dialing 18 Saving the Name and Number in the Caller List into the DIRECTORY 19 Deleting ...

Page 3: ...leting in the DIRECTORY 23 Function Operation 24 A Language 25 B First Ring Silent On or Off 25 C Time Set 25 D Ringer Volume 26 E LCD Contrast 26 F PBX Number 26 G Flash Time 27 H Pause Time 27 I Voice Mail 28 J MSG Waiting Message Waiting 28 Telephone Keypad Characters 29 Answering System Operation 30 Resetting the Answering System 30 Setting the Day Time Stamp 30 Recording your Outgoing Message...

Page 4: ...Memory is Full 36 Two Way Recording 36 Remote Control Operation 37 Remote Operation through a Tone Telephone 37 Remote Access Codes 37 Changing of the Remote Access Code 37 Using the Remote Instruction Code 38 Security 39 Recharging the Battery Pack 40 Changing the Battery Pack 41 Problem Solving 42 Technical Information 44 FCC Requirements 45 Warranty 47 Wall Mounting Template 52 3 Contents ...

Page 5: ... anything on the power cord Install the telephone where no one will step or trip on the cord 9 Do not overload wall outlets or extension cords as this can increase the risk of fire or electric shock 10 Never push objects of any kind through the slots in the telephone They could touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock Never spill liqui...

Page 6: ...on 2 Do not dispose of the BATTERY PACK in a fire The BATTERY PACK may explode Check with local codes for possible special disposal instructions 3 Do not open or mutilate the BATTERY PACK Released electrolyte is corrosive and may cause damage to the eyes or skin Electrolyte may be toxic if swallowed 4 Exercise care in handling the BATTERY PACK to prevent shorting the BATTERY PACK with conductive m...

Page 7: ... and an Owner s Manual 3 Insert the small plug on the end of the AC ADAPTER into the POWER IN CONNECTION JACK at the back of the BASE UNIT 4 Plug the AC ADAPTER into a 120V AC wall outlet USE ONLY WITH CLASS 2 POWER SOURCE 9V DC 500 mA 5 Insert one plug of the TELEPHONE LINE CORD into the house TELEPHONE JACK and the other end into the TELEPHONE LINE CONNECTION JACK at the back of the BASE UNIT If...

Page 8: ...he other one to the CHARGER UNIT 12 IMPORTANT Before initial use charge the HANDSET for 12 hours 13 TONE PULSE Select Switch A If your home is equipped with a tone dialing system set the TONE PULSE Select Switch to the TONE position B If you have a rotary dialing system set the TONE PULSE Select Switch to the PULSE position C If you are unsure which system you have set the TONE PULSE Select Switch...

Page 9: ... If you do not get a dial tone review steps 3 through 13 If you still do not have a dial tone refer to the Problem Solving section on page 42 With the back of the HANDSET facing up insert one side of the BELT CLIP HOOK into the matching slot at the top side of the HANDSET Press down on the opposite side of the BELT CLIP until the other HOOK locks into the slot on the side of the HANDSET TALK IMPOR...

Page 10: ...acing up rotate the MOUNTING BRACKET to the position as in Figure 1 follow the arrow direction for the DESK MOUNT Place your telephone on any flat surface of desk as in Figure 2 IMPORTANT Attach the MOUNTING BRACKET when using your phone on a desk 9 Desk Mounting FIGURE 2 FIGURE 1 IMPORTANT Placing your BASE UNIT near appliances such as televisions refrigerators radios or microwave ovens may cause...

Page 11: ... Insert the small plug on the end of the AC ADAPTER into the POWER IN CONNECTION JACK at the back of the BASE UNIT 3 Plug the AC ADAPTER into a 120V wall outlet 4 Connect the SHORT TELEPHONE LINE CORD to the TELEPHONE LINE CONNECTION JACK Put the SHORT TELEPHONE LINE CORD inside the MOLDED WIRING CHANNEL as shown in Figure 2 5 Plug the free end of the SHORT TELEPHONE LINE CORD into the MODULAR WAL...

Page 12: ...e HANDSET in the BASE UNIT will also prevent the HANDSET from falling IMPORTANT The CHARGER UNIT does not have the WALL MOUNTING Feature Place the CHARGER UNIT on a stable surface and charge the HANDSET The POWER LED indicates the AC ADAPTER installed properly The CHARGER LED lights up when the HANDSET is charged properly 11 Wall Mounting ...

Page 13: ...hone checks for an active TELEPHONE LINE connection If NO LINE appears on the LCD Screen when the HANDSET is in STANDBY mode no calls can be made or received from this telephone Check that the TELEPHONE LINE CORD plugs are connected to the wall TELEPHONE JACK and the BASE UNIT TELEPHONE LINE CONNECTION JACK If NO LINE continues to be displayed check that the other phones in the house are working I...

Page 14: ... phone rings press the button and begin speaking 2 The LED Message Display will show to indicate 3 To control the speaker volume adjust the and as desired The LED Message Display will display the level you adjusted 0 Speaker off 1 8 Volume from low to high 4 To hang up press the button again SPEAKER SPEAKER TALK 13 CordlessTelephone Operation CALLS 00MIN 1SEC 14 Minutes Seconds Channel IMPORTANT I...

Page 15: ...the DIAL 10 or the DIAL 1 button The BASE UNIT IN USE LED indicator will light up 3 When you have finished with your call press the button again or place the HANDSET on the BASE UNIT Transferring Calls You can directly transfer any active call to another HANDSET 1 HANDSET must be on an active call 2 Press the button 3 When the other HANDSET answers the call will automatically be connected to the o...

Page 16: ...K is compatible with 2 5mm headset plugs only Redial Feature 1 If you get a busy tone press the button or place the HANDSET on the BASE UNIT to hang up 2 Later press the button again 3 Listen for a dial tone 4 Press the button This will automatically redial the last telephone number you called in TALK mode 5 When you have finished with your call press the button again the BASE UNIT IN USE LED indi...

Page 17: ...ncoming call has no name and does not support the Caller ID system OR PRIVATE and or P will appear if the caller s name and or telephone number is blocked OR DATA ERROR will appear if wrong data was received from the telephone line OR The name stored in the DIRECTORY will appear for an incoming call with matching telephone numbers MSG WAITING Message Waiting The MSG WAITING GREEN LED indicator wil...

Page 18: ...one press the button This will automatically dial the Voice Mail Post Code in your area and connect you to the Voice Mail service provider NOTE You must store the Voice Mail Post Code number by using the VOICE MAIL function on page 28 You can also call your Voice Mail service provider by dialing the Voice Mail Access Code number after pressing the button C F Forwarded Call Appears on the upper lef...

Page 19: ...ce the HANDSET on the BASE UNIT To place a call from the Caller List while in TALK mode press the button then follow steps 1 through 3 NOTE You can edit the number before dialing but you can not SAVE any changes in the Caller List Editing the Caller List before Dialing 1 Press the SCROLL UP or DOWN button to find the Caller ID record 2 Press the button 3 Move the cursor by pressing the SHIFT LEFT ...

Page 20: ... least 3 seconds then the LCD Screen will display the next Caller ID record in the CALLER LIST 3 Press the button to return to STANDBY mode Name and Telephone Number DIRECTORY This DIRECTORY lets you scroll through the list to find the record you need for one touch dialing You can store up to 40 names and telephone numbers in the memory Viewing the DIRECTORY 1 Press the button 2 Press the SCROLL U...

Page 21: ...the LCD Screen will automatically return to STANDBY mode NOTES 1 It will not save a duplicate telephone number or a name without the corresponding telephone number in the DIRECTORY 2 To delete a character or number inside the cursor press the button PREFERRED CALLS You can assign stored numbers a PREFERRED CALL status which will generate a special ringer sound at the start of the second ring to an...

Page 22: ...n to move the cursor to the digit you want to change To erase press the button To add use the TELEPHONE KEYPAD buttons See page 29 for details 7 Press and hold down the button to confirm IMPORTANT It is not advisable to save a telephone number without the corresponding name in the DIRECTORY This will lead to improper displays on PRIVATE and OUT OF AREA calls NOTE When no active buttons are pressed...

Page 23: ...l call or press and hold down the DIAL 10 button for a local call with area code or press and hold down the DIAL 1 button for a long distance call 7 To end your conversation either press the button or place the HANDSET on the BASE UNIT NOTE If you want to save the edited number in the DIRECTORY follow steps 1 through 5 and then press and hold down the button RE PA SAVE TALK 1 WXY 9 DELETE SCAN EDI...

Page 24: ...n the DIRECTORY 1 Press the button The LCD Screen will display DIRECTORY 2 Press and hold down the button for at least 3 seconds while in DIRECTORY mode 3 Press the button to return to STANDBY mode Selective Deleting in the DIRECTORY 1 Press the button The LCD Screen will display DIRECTORY 2 Press the SCROLL UP or DOWN button to find the record you want to delete 3 Press and hold down the button f...

Page 25: ... TELEPHONE KEYPAD button or the SCROLL UP or DOWN button WXY 9 FUNC VOICE MAIL 24 Caller ID System Operation ENGLISH 1 TOTAL 10 KEYPAD Button 1 SILENT OFF 2 TOTAL 10 KEYPAD Button ABC 2 TIME SET 10 00AM 8 24 3 TOTAL 10 KEYPAD Button DEF 3 RING HI 4 TOTAL 10 KEYPAD Button GHI 4 CONTRAST 5 5 TOTAL 10 KEYPAD Button JKL 5 PBX NO OFF 6 TOTAL10 KEYPAD Button MNO 6 FLASH TIME 600 7 TOTAL 10 KEYPAD Button...

Page 26: ...the first ring sound 1 Press the button 2 Press the TELEPHONE KEYPAD button 3 Press the button 4 Press the SCROLL UP or DOWN button to select the SILENT ON OFF setting You can also press the TELEPHONE KEYPAD buttons for ON or for OFF SILENT OFF is the preset mode 5 Press and hold down the button 6 Press the button to return to STANDBY mode C Time Set Set the date and time 1 Press the button 2 Pres...

Page 27: ...n 6 Press the button to go back to STANDBY mode E LCD Contrast This unit enables you to select 8 brightness levels for the Large LCD Screen 1 Press the button 2 Press the TELEPHONE KEYPAD button 3 Press the button 4 Press the SCROLL UP or DOWN button to adjust the brightness of the LCD Screen Level 1 is the preset brightness 5 Press and hold down the button 6 Press the button to go back to STANDBY...

Page 28: ...CROLL UP or DOWN button to select the FLASH TIME You can also set the FLASH TIME by entering the FLASH TIME number using the TELEPHONE KEYPAD buttons The preset FLASH TIME is 600 milliseconds 5 Press and hold down the button 6 Press the button to go back to STANDBY mode H PauseTime This unit enables you to adjust the PAUSE TIME when placing a call using a switchboard system or dialing long distanc...

Page 29: ...Screen indicator 1 Press the button 2 Press the TELEPHONE KEYPAD button 3 Press the button 4 Press the SCROLL UP or DOWN button 5 Press and hold down the button 6 Press the button to go back to STANDBY mode IMPORTANT The Message Waiting LCD indicator will automatically turn ON if you have subscribed to Voice Mail message service and if you have Visual Message Indication from your local telephone c...

Page 30: ...ton two times to display E NOTES 1 To enter the next character press the appropriate button If however the next character is on the same button as the previous character you will first need to press the SHIFT RIGHT button Pressing the SHIFT RIGHT button a second time will produce a space 2 If you want to change any character you can go back to the incorrect character by pressing the SHIFT LEFT but...

Page 31: ...ng the Day Time Stamp Press and hold down the button until you hear the announcement Time is off please enter new time Then enter the current day and time 1 Day Setting Press and hold down the button Release the button when the desired day is announced 2 Hour Setting Press and hold down the button Release the button when the desired hour is announced 3 Minute Setting Press and hold down the button...

Page 32: ...nge your OGM repeat steps 1 through 2 After recording an OGM you can choose to use the pre recorded announcement for your Answering System 1 Press the button while the OGM is playing press the button 2 After You have no announcement is played the system generated Please record your message after the beep will replace the locally recorded Answering System s OGM NOTE To obtain a better sound quality...

Page 33: ...e a mailbox is activated its corresponding MAILBOX LED indicator blinks slowly to show that the mailbox is active If you do not press a button to activate another function within 12 seconds the Answering System will return to the PRIMARY MAILBOX You may return to the PRIMARY MAILBOX at anytime by pressing the button Adjusting the Speaker Volume While your Answering System play back your message yo...

Page 34: ...uncement is completed and the LED Message Display will show NOTE If you have not recorded an announcement for ANNC mode even if the switch is set to ANNC mode the Answering System will automatically operate in ICM mode and will record all ICMs Screening Incoming Calls The Answering System allows you to listen to a caller leaving an ICM Once the Answering System starts answering a call press the bu...

Page 35: ...record your Memo 3 Begin speaking immediately after you hear Please record your message after the beep Continue to depress the button One second after completing your Memo release the button Day and time are automatically stamped at the end of the message NOTE The Answering System advances the message count automatically after the actual message is recorded NOTE To obtain a better sound quality fo...

Page 36: ...g the current message 3 Press the button twice to end the playing of a message D To repeat a message memo 1 Press the button while playing a message The system repeats the current message in its entirety E To skip message memo 1 Press the button once The Answering System stops playing moves to the next message memo and resumes playback The system advances one message memo each time you press the b...

Page 37: ...Memory full but will not save any new messages NOTE When the Answering System memory is full previously reviewed messages must be deleted so that the system can record new messages NOTE You must enter your Remote Access Code within 10 seconds of activating the Remote Control function to maintain your connection with the Answering System Refer to Remote Control Operation on page 37 Two Way Recordin...

Page 38: ...Digits 1 2 3 and 4 cannot be used when changing the Remote Access Codes for any mailbox including the PRIMARY MAILBOX 1 Press a mailbox button for MAILBOX 1 2 3 or 4 For the PRIMARY MAILBOX follow steps 2 to 6 2 Press and hold down the button until you hear the announcement Please enter new password 3 Press and hold down the button Release the button when you hear the desired first digit of the co...

Page 39: ...Help Menu Instruction Codes To playback announcement press 5 To record memo press 6 Press 0 for PRIMARY MAILBOX press 1 for MAILBOX 1 press 2 for MAILBOX 2 press 3 for MAILBOX 3 and press 4 for MAILBOX 4 To record announcement press 7 To turn answering machine OFF or ON press 8 To change mailbox press star To playback message press 2 While message playback To repeat message press 1 To skip message...

Page 40: ... UNIT may not be possible in any of the following situations 1 After a power failure 2 After relocating the BASE UNIT by disconnecting the AC ADAPTER 3 After replacing the HANDSET BATTERY PACK To reset place the HANDSET on the BASE UNIT for 2 to 5 seconds Multi Channel Access Your cordless telephone lets you select a channel from the 40 frequencies available to transmit signals between the BASE UN...

Page 41: ... the LCD Screen a beep sound will be heard every 10 seconds This indicates that the BATTERY PACK needs to be recharged Charge the BATTERY PACK at least once every 90 days of non use to avoid battery failure When the BATTERY PACK can no longer be charged replacement of the BATTERY PACK will be necessary The BATTERY PACK used in your telephone may develop a condition known as MEMORY Once subjected t...

Page 42: ...tion 5 Before use charge the new BATTERY PACK for 12 hours ATTENTION The telephone that you have purchased contains a rechargeable BATTERY PACK The BATTERY PACK is recyclable At the end of its useful life under various state and local laws it may be illegal to dispose of this BATTERY PACK into the municipal waste stream Check with your local solid waste officials for details in your area for recyc...

Page 43: ...n check the following 1 Noise may be picked up from electrical products in the home or electrical storms Generally this noise is a minor annoyance and should not be interpreted as a defect in your system See Technical Information on page 44 2 Choose an alternate channel using the button on the HANDSET 3 Do not use this telephone within 20 ft of a microwave oven while it is working as you may exper...

Page 44: ... the following 1 ANNC ICM switch is set to ICM 2 Memory is not full 3 Extension telephone was not picked up Answering System announces Time is off at the end of each message check the following 1 Have you set the Day Time 2 Was there a power interruption No Sounds on the BASE UNIT 1 Adjust the volume by using and button and make usre the volume level is not 0 Reset your cordless telephone 1 You ca...

Page 45: ...rcuits activate a relay to connect the cordless telephone to your telephone line These electronic circuits operate in the radio frequency spectrum While several protection circuits are used to prevent unwanted signals there may be periods when these unwanted signals enter the BASE UNIT You may hear clicks or hear the relay activate while you are not using the HANDSET If the interference occurs fre...

Page 46: ...e company may make changes in its communication facilities equipment operations or procedures where such action is reasonably required in the operation of its business and is not inconsistent with the rules and regulations of the Federal Communications Commission Do not attempt to repair or modify this equipment Warning Changes or modifications not expressly approved by the party responsible for i...

Page 47: ...he equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving ANTENNA Increase the distance between the equipment and the receiver Connect the equipment into an outlet on a circuit different...

Page 48: ...nsibility for any special incidental or consequential damages This warranty gives you specific legal rights and you may have other rights which vary from state to state Some states do not allow the exclusion or limitations of special incidental or consequential damages or limitations on how long a warranty lasts so the above exclusion and limitation may not apply to you Warranty Service Not Provid...

Page 49: ...cation or which is not defective as determined by our test procedures will not be repaired and will be returned to you C O D freight collect To Obtain Warranty Service Provide proof of the date of purchase within the package Prepay all shipping costs to the authorized service center Include a return shipping address within the package Please retain your sales receipt the carton the packing materia...

Page 50: ...49 Notes ...

Page 51: ...50 Notes ...

Page 52: ...51 Notes ...

Page 53: ...te for attachment of screws to the wall when mounting this telephone on the wall 1 Cut out this page 2 Use this template to determine the distance between screws when mounting this phone on the wall The two cross hairs identify where to attach the screws ...

Page 54: ...use interference IMPORTANT When you hear interference press the button to change the operating channel DELETE SCAN IMPORTANT The AC ADAPTER must always be plugged into an electrical outlet IMPORTANT If you live in an area which gets frequent thunderstorms we strongly recommend plugging your AC ADAPTER into a surge protector IMPORTANT In order to utilize the Caller ID feature you must subscribe to ...

Page 55: ...Make certain you receive the best performance from your telephone Read this manual first STOP Made in China CM 03 23 www xactcommunication com ...

Page 56: ...Ensures greater privacy because a built in security code with 65 536 combinations prevents use of your telephone line by another nearby cordless phone Dependable Battery Recharge your BATTERY PACK many times with the built in charger The battery low warning tone tells you when the BATTERY PACK needs recharging See page 40 Special Services Use the button to access special services such as Call Wait...

Page 57: ... name and number of the second caller if you have subscribed to call waiting service from your local telephone company See page 17 Voice Mail Indicates message waiting signal if you subscribed to Voice Mail message service and requested Visual Message Indication from your local telephone company see page 17 This telephone also detects a Stutter Dial Tone signal every time there is a Voice Mail mes...

Page 58: ...NNA 12 TALK BUTTON Pg 7 8 12 15 17 18 22 23 33 42 3 SCROLL UP DOWN SHIFT LEFT RIGHT BUTTON Pg 16 18 29 4 VOLUME CONTROL HI MID LOW SWITCH 6 DIAL 10 BUTTON Pg 14 18 22 23 27 7 DIAL 7 TEMPORARY TONE BUTTON Pg 14 18 20 22 23 27 5 REDIAL PAUSE SAVE BUTTON Pg 15 18 22 25 28 8 EDIT TRANSFER BUTTON Pg 14 18 20 22 25 29 9 DIR BUTTON Pg 18 23 29 14 FUNCTION VOICE MAIL BUTTON Pg 17 24 28 10 HEADSET JACK Pg ...

Page 59: ...all or when receiving a Message Waiting signal if you have subscribed to a Voice Mail message service from your local telephone company See page 16 for details 12 TALK Button Press to answer an incoming call or to place a call Press to end a call 13 DELETE SCAN Button DELETE Press and hold down to delete items or individual characters SCAN Press to change the operating channel when you hear interf...

Page 60: ...N CONNECTION JACK 7 ANNOUNCEMENT ONLY INCOMING MESSAGE Switch ICM System records the incoming messages ANNC System plays your announcement and then hangs up without recording messages 8 MESSAGE ALERT Switch Set switch to ON to generate a beep sound every 15 seconds when a new message has been received IMPORTANT Placing your BASE UNIT near appliances such as televisions refrigerators radios or micr...

Page 61: ...9 OUTGOING MESSAGE Button Press and hold down to record OGM message 20 PRIMARY MAILBOX LED Indicator Lights up to indicate message s are present and blinks when PRIMARY MAILBOX is active and ready to operate 21 MEMO Button Press and hold down to record memo messages 22 MINUTE PAGE Button MINUTE Press to set the minute during time setting or press to set the third digit of the access code during co...

Page 62: ...ith a damp cloth 31 MAILBOX 3 Button Press to activate functions for MAILBOX 3 32 STOP Button Press to stop playing a message Press and hold down for more than 3 seconds to initiate re initiate your answering machine then release the button and a beep will sound See detail operations on pages 30 and 43 33 PLAY Button Press to play messages 34 CHARGE LED Indicator Lights up when the HANDSET is plac...

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