ORANGE SPV C500, Manual, Page: 94 / 99

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6 Insurance Products & Orange Care
6.1 Competitors’ insurance products are not
offered under OVP.
6.2 Orange Care is not included in any OVP Plan,
but you may purchase it separately. If you do
not purchase Orange Care then you will only
get the benefit of the manufacturer’s warranty
on a new phone.
7 Final Points
7.1 We reserve the right to move each phone on
an OVP Plan to a separate account and to bill
you separately for each such phone.
7.2 Service is subject to the Orange Terms &
Conditions for the supply of Network
Services, a copy of which can be found at the
back of your Orange phone user guide.
7.3 We reserve the right to vary these terms &
conditions at any time. Please call Orange
Customer Services to confirm the current
terms & conditions.
3.7 OVP Plans will replicate the charging structure
& minimum call charges of the Competitor’s
tariff including, but not limited to, service
charges for itemised billing, non-direct debit
payment, access charges for short message
service, and charges for calls to Customer
Service, 0800 & 0500 numbers
3.8 International direct dialled and Roaming calls
will be charged at standard Orange rates
4 Charges for Mobile to Mobile calls
4.1 OVP Plan charges, for calls entirely on the
Orange Network, will be the equivalent of the
Competitor’s tariff charges for calls made
entirely on their network, subject to point 2.8
above. These are known as ‘On Net calls’.
4.2 OVP Plan charges, for calls made to phones
on the Competitor’s network, will be the
equivalent of the Competitor tariff charges for
calls made from their Network to phones on
the Orange Network, subject to point 2.8
above. These are known as ‘Mobile to Mobile
Off Net calls’. For example, if ‘Y tariff’, on
‘network X’, charges 25p per minute to call
another mobile phone on its network and
charges 50p per minute to call a mobile
phone on any other network, the OVP
equivalent Plan will charge 25p per minute to
call another Orange phone and 50p per
minute to call a mobile phone on ‘network X’
or any other mobile network.
5 Other Benefits
5.1 OVP offers rollover on minutes and text
messages on all OVP Plans with an inclusive
bundle where the competitor tariff offers
rollover on minutes or text messages. Rollover
on minutes or text messages is not available
on Service Plans with an inclusive value
bundle. Unused inclusive minutes and/or text
messages from one month may be rolled over
for use in the next. If the rolled over minutes
and/or text messages are not used in that
month they will be lost. We reserve the right
to offer rollover as a promotion on certain
OVP plans where rollover is not offered by the
competition.
5.2 The Orange Network Performance Promise
applies to OVP Plans, subject to its terms
and conditions.