ORANGE SPV C500, Manual, Page: 79 / 99

what happens when the minimum term ends
2.2 After the Minimum Term ends, we will
continue to supply you with Services as
normal until your Contract is terminated in any
of the ways described in Section 4.
3 provision of Services
what we aim to provide in the UK
3.1 We will take all reasonable steps to make the
Services available to you at all times. The
Services are only available within the range of
the base stations that make up our Network.
We cannot guarantee a continuous fault-free
service. Please note that:
3.1.1 the quality and availability of Services
may sometimes be affected by factors
outside our control, such as local
physical obstructions, atmospheric
conditions, other causes of radio
interference, features or functionality of
your Device, the number of people
trying to use the network at the same
time, and faults in other
telecommunication networks to which
the Network is connected
3.1.2 the quality of our Services may not be at
its best inside buildings or below ground.
3.2 When you move outside the Orange
enhanced service area this may result in:
3.2.1 the call being terminated if you are on a
video call
3.2.2 the speeds at which data is
downloaded being affected.
3.3 Any coverage maps are our best estimate but
not a guarantee of service coverage, which
may vary from place to place.
Services may sometimes be affected by
maintenance and upgrading
3.4 The Network and the Services may from time
to time require upgrading, modification,
maintenance or other works. These may result
in some or all of the Services becoming
temporarily unavailable. In such cases, we’ll
do everything we can to keep the period of
non-availability to a minimum. However, some
interruption may be inevitable.
reference
157
reference
156
Orange Additional Services
optional Services (including but not limited to
Roaming, International Calling, Premium Rate
Services and Content provided by Orange) which
may cost extra whether they are supplied in
conjunction with Service Plans or outside Service
Plans.
Orange
Orange Personal Communications Services
Limited, or any organisation that may succeed it as
the assignee of this Contract. Referred to in this
Contract from time to time as “we” “us” or “our”.
Price Guide
a list of our current Charges which is updated from
time to time and is available from us upon request.
Registration
our acceptance of your application for Services and
our record of your data and any User data prior to
Connection. "Register" has a corresponding
meaning.
Roaming
An optional Service that allows you to use your
Device on other operators’ networks, usually in
foreign countries.
Services
Network and other Services, including Orange
Additional Services, provided or procured by us for
you to use.
Service Plan
a number of products which shall include but not
be limited to bundles of airtime, text, and/or
Orange Additional Services and/or additional
discounts offered by Orange for an agreed monthly
or other periodic payment.
SIM
a card or other device which shall for the avoidance
of doubt include a USIM which contains your
personal telephone number and which is
programmed to allow you to access the Network.
Suspension
the temporary disconnection of Services.
“Suspend" has a corresponding meaning.
User
you, or another person named by you, who is
authorised to incur Charges to your Account.
2 your Contract and the Minimum Term
your Contract runs for at least the
Minimum Term
2.1 For each Device you own, your Contract
starts on the date of Registration and will
continue for the Minimum Term and thereafter
you have limited rights to terminate your
Contract during the Minimum Term as
described in Section 4.