CHAPTER 3: MAINTENANCE AND TROUBLESHOOTING
SNAP PAC S-Series User’s Guide
39
39
Maintaining the Controller
Backup Battery
SNAP-PAC-S1 controllers have a user-replaceable 3.6-volt TL 5242 /W lithium battery that will retain
data for a minimum of 10 years. Replacement part number is G4BATT32.
SNAP-PAC-S2 controllers have a rechargeable battery that receives charging current whenever the
brain has power. It will retain data for up to one year with the power off.
Getting Device and Firmware Information
If you need to contact Opto 22 Product Support for assistance in using a controller, it is helpful to
have device and firmware information at hand before you call.
1.
Choose Start
→
Programs
→
Opto 22
→
PAC Project Software
→
PAC Manager.
2.
In the PAC Manager main window, click the Inspect button
.
3.
In the IP Address field, type the IP address of the device. Click Status Read.
This example shows a SNAP-PAC-S1; other devices are similar.
Keep this window open on your screen when you call Product Support. See the note on the
next page.