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A
PPENDIX
B –
W
ARRANTY
I
NFORMATION
OptiPure. Limited One-Year Warranty
Summary of the Warranty
OptiPure makes every effort to assure that its products meet high quality and durability
standards and warrants the products it manufactures against defects in materials and
workmanship for a period of one (1) year, commencing on the date of original shipment
from OptiPure, with the following exceptions: 1) The warranty period shall begin on
the installation date if the installation is performed within 90 days of the original
shipment from OptiPure; 2) The warranty period shall begin on the date of the bill of
sale to the end user if the installation date is more 90 days after the original shipment
date.
Repairs and replacement parts provided under this warranty shall carry only the
unexpired portion of this warranty or 90 days, whichever is longer.
Items Excluded from the Warranty
This warranty does not extend to any product and/or part from which the factory
assigned serial number has been removed or which has been damaged or rendered
defective as a result of:
•
An accident, misuse, alteration or abuse
•
An act of God such as flood, earthquake, hurricane, lightning or other disaster
resulting only from the forces of nature
•
Normal wear and tear
•
Operation outside the usage parameters stated in the product user’s manual
•
Use of parts not sold by OptiPure
•
Service or unit modification not authorized by OptiPure
•
Damage which may occur during shipping
•
Failure to meet service requirements as outlined in the I & O manual
•
Damage due to exposure to other chemicals
Obtaining Service Under the Warranty
Any product and/or part not performing satisfactorily may be returned to OptiPure for
evaluation. A Return Goods Authorization (RGA) number must first be obtained by
either calling or writing your local authorized dealer, distributor or OptiPure direct,
prior to shipping the product. The problem experienced with the product and/or part
must be clearly described. The RGA number must appear prominently on the exterior
of the shipped box(es). The product and/or part must be packaged either in its original
packing material or in comparable and suitable packing material, if the original is not
available. You are responsible for paying shipping charges to OptiPure and for any
damages to the product and/or part that may occur during shipment. It is recommended
