User’s Manual
July, 1994
913-0000-000 Revision 1.0
25
8.2. Commonly Encountered Problems and Solutions
Problem:
Your computer would not boot up after you installed MAD16 Pro.
Solution:
The sound board was not inserted completely into the 16-bit slot. Refer to
Chapter 2 to install the sound board properly.
Problem:
The computer hangs, reboots itself, or issues a parity error after the sound card
is installed.
Solution:
There is a hardware conflict between MAD16 Pro and other interface cards in
your system. Run sndinit to find out which hardware setting is giving a hardware conflict.
Problem:
A device in your computer does not work or does not work properly after the
sound card is installed.
Solution:
There might be a hardware conflict between the sound card and the other device.
Run m16init to find out which hardware setting is conflicting
Problem:
Your system hangs when you enter or exit Windows.
Solution:
a.) If you have installed another sound card in your system before, make sure
you have removed all its drivers in Windows including any virtual device driver.
Problem:
There is no sound output in games.
a.) There might be conflicts with another device in your system. Refer to Chapter 7 to
reconfigure the Windows driver.
Solution:
a.) Check that the speakers are connected properly to the Speakers-Out
connector on the sound card. If your speakers use batteries, make sure that they have the
batteries they need.
b.) The volume setting is too low. Run
sndinit.exe
to adjust the volume to a higher level.
c.) Make sure that the sound board is inserted properly into the computer.
d.) If your games are Sound Blaster compatible, make sure the card is in Sound Blaster
mode. You can find out what mode the sound card is in by entering
SNDINIT /B
at the
DOS prompt. Run
sndinit.exe
if you need to change the mode.
e.) There might be a DMA conflict between the sound card and other interface cards in
your computer. Make sure the DMA channel your sound card is using is not being used by
another device in your system.
f.) Some games need EMM to play digitized voice. Please refer to the documentation that
comes with your game.
