An error code (ERxx or Ex) is indicated?
The appliance has developed a technical defect. Please call Customer Service.
Does the hob make noises (clicking or cracking noises) or can a buzzing sound be heard when the hob is
switched on?
This is design-specific and has no influence on quality and operation.
Does the cooling fan still operate after it has been switched off ?
This is normal since the electronic unit is being cooled down.
Is the cookware you are using making noises?
This is due to technical reasons; the induction hob and the pot are not at risk. Consider the hints in case some
disturbing noises appear:
x
Put the cookware centrically on to the respective cooking zone.
x
Try to shift the cookware a little bit onto the cooking zone.
x
When using 2 cooking zones in bridge mode, put the cookware centrically on both cooking
x
Zones (i.e. the coverage of both cooking zones should be equal).
x
Ensure that there are no foreign bodies between the glass ceramic and the cookware’s bottom (e. g. salt
grains).
x
Ensure that a lid on top of the cookware is not able to vibrate.
x
Try other cookware. Especially pots made of a compound material may cause noises.
x
Avoid that 2 or more pots are touching each other.
Use cookware with flat bottom to avoid movement of the cookware.
21
TROUBLESHOOTING
EN
Customer Service:
- Germany:
Call the 49 072311677265 or send an e-mail to [email protected];
- Italy:
Call the 39 0499201352 or send an e-mail to [email protected];
- Czech Republic:
Call the 420 224 217 449 or send an e-mail to [email protected];
- United Kingdom:
Call the 44 1206 849900 or send an e-mail to [email protected];
- Spain:
Call the 34 900 293 783 or send an e-mail to [email protected];
- Netherlands, Belgium, Luxembourg:
Call the 31 038 385 1850 or send an e-mail to [email protected].
Summary of Contents for Nivel Pro
Page 1: ...NIVEL PROFESSIONAL Operating Instructions...
Page 2: ......
Page 26: ......
Page 27: ......
