Opera Nivel Pro, Operating Instructions Manual

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6 Troubleshooting
Interference with and repairs to the appliance by unqualified persons are dangerous as they can result
in an electric shock or a short circuit. Do not interfere with or try to repair the appliance; this could
cause injury to persons and damage to the appliance. Always have such work done by an expert, e.g.
a Customer Service technician.
Please note
If your appliance is faulty, please check whether you can rectify the problem yourself by consulting these
instructions for use.
You may be able to rectify some problems yourself. They are described below.
The fuses blow regularly?
Contact a technical customer service or an electrician!
Does the hob have tears or cracks?
There is a risk of electric shocks if the glass ceramic hob develops fractures, cracks, tears or damage of any other
kind. Immediately switch off the appliance. Disconnect the fuse immediately and call Customer Service.
You can't switch your induction hob on?
‡ Has the wiring system (fuse box) in the house blown a fuse?
‡ Has the hob been connected to the mains?
‡ Is the childproof lock activated, i.e. does the display show an “L”?
‡ Are the sensor keys partly covered by a damp cloth, fluid or a metallic object? Please rectify.
‡ Are you using unsuitable cookware? See the section on Cookware for induction hobs.
‡ Verify if the water collector is absent or wrongly fixed.
The hob or a cooking zone has suddenly switched off
‡ Did you accidentally press the ON/OFF key?
‡ Are the sensor keys partly covered by a damp cloth, fluid or a metallic object? A buzzer will sound briefly.
After a few seconds the appliance will switch off. Please remove the item located in front of the sensor keys.
‡ Has the safety cut-off device been activated, i.e. was a power level operated unchanged beyond a specific
period of time? See the section on operation time limit.
The pot sign appears?
‡ A cooking zone has been switched on and the hob is expecting a suitable pot or pan to be placed on the
cooking zone (pan recognition). Only when a pot has been placed on the cooking zone will power be
supplied.
The pot sign still appears, even though a pot or pan was placed on the hob?
‡ The cookware is unsuitable for induction cooking or the pot or pan is too small.
LED display for cooking settings and residual heat display H does not come on or only partially.
‡ Display defective. Call Customer Service. Risk of burning, as the temperature warning is not guaranteed.
The symbol will blink and a time-limited continuous signal will sound.
‡ Food which has boiled over, cookware or other items are causing the touch control sensor keys to be
consistently operated. Remedy: clean the surface or remove the item. To delete the symbol press the same
key or switch the hob off and on.
Error code E2 is indicated?
The electronic unit is too hot. Check the installation of the hob. Make sure that there is sufficient ventilation. See
the section on “Protection against overheating”.
Do not heat-up empty pots and use appropriate cookware.
Error code E8 is indicated?
‡ Fault on the left or right hob fan. The suction opening is blocked or covered or the fan is defect.
‡ Check the installation of the hob. Make sure that there is sufficient ventilation.
No indication, no function?
The hob has been incorrectly connected. Connect the appliance to the appropriate power supply.
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TROUBLESHOOTING EN