OnRobot RG2-FT, User Manual

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11. Warranties
11.1. Patents
Products of OnRobot A/S are protected by several patents; some still in global publication
process (Patents pending). All manufacturers of copies and similar products violating any
patent claims will be prosecuted.
11.2. Product Warranty
Without prejudice to any claim the user (customer) may have in relation to the dealer or
retailer, the customer shall be granted a manufacturer’s warranty under the conditions set out
below:
In the case of new devices and their components exhibiting defects resulting from
manufacturing and/or material faults within 12 months of entry into service (maximum of 15
months from shipment), OnRobot A/S shall provide the necessary spare parts, while the
customer (user) shall provide working hours to replace the spare parts, either replace the part
with another part reflecting the current state of the art, or repair the said part. This warranty
shall be invalid if the device defect is attributable to improper treatment and/or failure to
comply with information contained in the user guides. This warranty shall not apply to or
extend to services performed by the authorized dealer or the customer themselves (e.g.
installation, configuration, software downloads). The purchase receipt, together with the date
of purchase, shall be required as evidence for invoking the warranty. Claims under the
warranty must be submitted within two months of the warranty default becoming evident.
Ownership of devices or components replaced by and returned to OnRobot A/S shall vest in
OnRobot A/S. Any other claims resulting out of or in connection with the device shall be
excluded from this warranty. Nothing in this warranty shall attempt to limit or exclude a
customer’s statutory rights nor the manufacturer’s liability for death or personal injury resulting
from its negligence. The duration of the warranty shall not be extended by services rendered
under the terms of the warranty. Insofar as no warranty default exists, OnRobot A/S reserves
the right to charge the customer for replacement or repair. The above provisions do not imply
a change in the burden of proof to the detriment of the customer. In case of a device
exhibiting defects, OnRobot A/S shall not be liable for any indirect, incidental, special or
consequential damages, including but not limited to, lost profits, loss of use, loss of
production or damage to other production equipment.
In case of a device exhibiting defects, OnRobot A/S shall not cover any consequential
damage or loss, such as loss of production or damage to other production equipment.
11.3. Disclaimer
OnRobot A/S continues to improve reliability and performance of its products, and therefore
reserves the right to upgrade the product without prior warning. OnRobot A/S ensures that
the content of this manual is precise and correct but takes no responsibility for any errors or
missing information.
WARRANTIES
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