After Sales Support
Telephone:
1300 886 649
Email:
Repair and Refurbished
Goods or Parts Notice
Unfortunately, from time to time, faulty products are manufactured which need to
be returned to the supplier for repair.
Please be aware that if your product is capable of retaining user-generated data
(such as files stored on a computer hard drive, telephone numbers stored on
a mobile telephone, songs stored on a portable media player, games saved on
a games console or files stored on a USB memory stick) during the process of
repair, some or all of your stored data may be lost.
We recommend you save this
data elsewhere prior to sending the product for repair.
You should also be aware that rather than repairing goods, we may replace them with
refurbished goods of the same type or use refurbished parts in the repair process.
Please be assured though, refurbished parts or replacements are only used
where they meet ALDI’s stringent quality specifications.
If at any time you feel your repair is being handled unsatisfactorily, you may
escalate your complaint. Please telephone us on 1300 886 649 or write to us at:
Tempo (Aust) Pty Ltd ABN 70 106 100 252
PO BOX 6056 Frenchs Forest, Sydney, Australia NSW 2086
Tempo Help Desk: 1300 886 649 (Aust)
(Operating Hours: Mon-Fri 08:30AM to 06:00PM EST)
Email: [email protected]
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