We support you…
By Phone/Fax
You may reach our Telos Support Team in emergencies by c1 216-622-0247. For billing questions
or other non-emergency technical questions, call +1 216-241-7225 between 9:00 AM to 5:00 PM USA
Eastern Time, Monday through Friday.
By Email.
Non-emergency technical support is available at [email protected].
By Web
The Telos Web site has a variety of information that may be useful for product selection and support. The
URL is
https://www.telosalliance.com/Telos
SERVICE
You must contact Telos Alliance before returning any equipment for factory service. We will need your
unit’s serial number, located on the back of the unit. We will issue a return authorization number, which
must be written on the exterior of your shipping container. Please do not include cables or accessories un-
less specifically requested by the Technical Support Engineer. Be sure to adequately insure your shipment
for its replacement value. Packages without proper authorization may be refused. US customers, please
contact Telos Alliance Technical Support at +1-216-622-0247. All other customers should contact local
representative to make arrangements for service.
Warranty
Telos Alliance Radio Division has an industry-leading five-year warranty.
As a company, we are commited to our products and the pursuit of providing better quality to
our customers.
Find the Warranty online at
www.telosalliance.com/warranty
.
Register your product
Take a moment to activate your coverage online at
http://telosalliance.com/product-registration/
The Telos Alliance
1241 Superior Ave. Cleveland, OH 44114 USA
+1 (216) 241-7225
For Telos Support:
24/7 telephone:
+1 (216) 622-0247
Email:
Web:
https://www.telosalliance.com/support-request
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