Omega OMB-DAQSCAN-2000 Series, User Manual

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Troubleshooting and Customer Support 10
Electrostatic Discharge (ESD), Handling Notice…… 10-1
Product Care …… 10-1
ReadMe Files and the Install CD-ROM ……10-2
DaqCOM Issues …… 10-2
Driver Support……10-2
Ethernet Problems …… 10-3
Frequently Asked Questions …… 10-4
Customer Support …… 10-5
Electrostatic Discharge (ESD), Handling Notice
The discharge of static electricity can damage some electronic components. Semiconductor
devices are especially susceptible to ESD damage. You should always handle components
carefully, and you should never touch connector pins or circuit components unless you are
following ESD guidelines in an appropriate ESD-controlled area. Such guidelines include the
use of properly grounded mats and wrist straps, ESD bags and cartons, and related
procedures.
Product Care
Daq products and DBK options are essentially maintenance free and require a minimal amount
of care. They should be treated much like any other high-tech equipment. In general:
•
Keep them clear of harsh chemicals and abrasive elements.
•
Avoid exposing the products to extreme heat, for example, avoid setting up a Daq system
near a boiler or furnace.
•
Avoid extreme shock and vibration.
•
Avoid subjecting the units to liquids and extremely fine air particulate, such as silica dust.
•
Never touch circuit boards without proper ESD (Electrostatic Discharge) measures in
place.
A “common-sense” approach to handling your data acquisition equipment will go a long way in
protecting it from inadvertent damage.
Note that you can use lint-free rags and Isopropyl Alcohol
(Rubbing Alcohol) to clean the outer plate surfaces of Daq
devices and optional DBK modules.
DaqScan/2000 Series
898095
Troubleshooting & Customer Support 10-1