CCD color camera UC 50
22
6
Troubleshooting
If any problems occur while you are installing the camera, try one of the solutions
described in this chapter. Look for the description that corresponds to your problem,
then go to the corresponding page for more details. Here is an overview of the
problems handled there:
The installation program won't start, page 22
The camera can't be found, page 23
The connection is faulty
The camera driver hasn't been correctly installed
The operating system is not suitable
No image appears, page 27
The color depth has been incorrectly set
The graphic card's driver is outdated
The power saving mode in the BIOS prevents image acquisition
Stripes appear in the image, page 29
Your FireWire board's slot is overloaded
The graphic card's driver is outdated
If your problem isn't addressed in this manual, contact Olympus Soft Imaging
Solutions Customer Service. Information on how to do that can be found in section
6.5.2 on page 31.
6.1
The installation program won't start
Problem description:
You have placed the software DVD in the drive but the
installation program doesn't start automatically.
Possible problem:
Your PC's autorun function has been switched off.
Solution:
Start the installation manually. Do the following:
1)
Start MS-Windows Explorer and double click the DVD drive.
"
The contents of the software DVD are displayed.
Open the
setup.exe
file on the DVD.
2)
Doubleclick the file with the name
setup.exe
.
"
The installation program starts.
