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186
Troubleshooting (Cont.)
Chapter 12
POSSIBLE CAUSES
CORRECTIVE ACTION
REF. PAGE
Picture rotate, Picture protect, Single-frame erase, All-frame erase,
Print reserve and Card formatting cannot be performed.
1
A write-protect
adhesive seal is affixed
to the card.
1
Use the card after peeling
off the seal. Do not reuse
the write protect seal.
P. 28
When the camera is connected to a computer, an error message
appears while data is being transferred to the computer.
1
The cable is not
plugged in correctly.
2
The power is off.
3
The batteries are
exhausted.
4
The USB driver is not
installed properly.
1
Connect the cable correctly.
2
Set the mode dial to
.
3
Replace the batteries with
new ones or use the
optional AC adapter.
4
Try installing the USB driver
again. Confirm that the
computer recognizes the
camera.
P. 162
P. 163
P. 25, 175
P. 162–
165
1
The flash is in the auto-
flash mode.
1
This “red-eye phenomenon”
occurs with all cameras when a
flash is used. It is caused by
light from the flash reflecting off
the retina at the back of the
eye. Red-eye varies depending
on the individual and the
shooting conditions such as
ambient lighting. Use of the
Red-Eye Reducing Pre-Flash
mode significantly reduces this
phenomenon.
P. 81
The subject’s eyes appear red in pictures recorded with the flash.