Service Manual
683311W
5-1
5. DIAGNOSTICS GUIDE
5.1 SERVICING METHODS
The following pages contain a technical approach to servicing that can be used as a guide by less
experienced technicians.
5.1.1 INFORMATION CONCERNING THE FAULT
The operator who has detected the fault can give information concerning the operating side and the
error indications from the printer when the fault occurred.
The repetition of the fault, when possible, can help to identify it.
For the diagnostics it is important to establish whether the fault is repetitive or random.
5.1.2 OPERATING CONDITIONS ANALYSIS
WORKING ENVIRONMENT
If the environment is too cold, too hot or damp, this could cause some faults.
The machine must not be placed near air conditioning system vents or esposed to direct sunlight.
Checks the vents for internal ventilation, especially if the printer is fitted to a furniture.
Modules, documents or office equipment placed near the machine could cause a reduction in the
internal ventilation and give rise to overheating.
ACCESSORIES AND MODULES
Make sure that the accessories installed in the machine are originals and in good condition.
Check that the documents processed by the machine comply to the machine specifications and are
in good condition.
PRINTER OPERATING CONDITION
Check that the internal parts of the machine have no dirt deposited or residues of paper or ink that
could interfere with the device performance.
Check that there is no internal damage caused by the introduction of documents with metal clips.
staples, pins or similar.
Check that the parts specified are correctly lubricated.
Summary of Contents for PR2 plus
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