Olivetti d-COLOR MF652, Troubleshooting Manual

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Cannot receive faxes 8
8-4 d-Color MF 752/652
8.2
8.2 Cannot receive faxes
Description of problem Check points Remedy
Cannot receive faxes. Is the power turned on? Check the
Main Power Switch
of this machine.
If a hub is used, also check the
hub power.
Has the machine been placed in
the ErP Auto Power Off mode? If the machine is placed into the
ErP Auto Power Off mode, it can-
not receive any jobs. Press the
Power
key to release the ErP
Auto Power Off mode.
For the ErP Auto Power Off
mode, refer to [User's Guide:
Control Panel].
Is the Receive Mode set to Man-
ual RX? When [Receive Mode] is set to
[Manual RX], receive faxes man-
ually.
Is the modular cable connected
correctly? Is the modular cable connected?
Check the modular cable con-
nection and, if unplugged, plug it
in securely.
Is [Closed Network RX] enabled? If [Closed Network RX] is ena-
bled, the machine accepts faxes
sent from specific recipients. For
details, contact your administra-
tor.
Has a wrong SUB been sent in F-
code from the sender side? If a wrong sub-address is re-
ceived with the Confidential or
Relay User Box set, a communi-
cation error may occur, causing
failed reception. Check the send-
er side to see if the sub-address
is set.
No printout produced. Is PC-Fax RX enabled? Check the User Box used by the
PC-Fax RX function to save data.
Is TSI Distribution enabled? Check the User Box used by the
TSI Distribution function to save
data.
Is Memory RX enabled? If Memory RX is enabled, print
the fax from the [Memory RX]
User Box.
For details on Memory RX, refer
to [User's Guide: Box Opera-
tions].
Is paper in the machine? If no paper is loaded, the paper
supply icon blinks and the ma-
chine stores received faxes in the
memory. Add paper.
Is paper jammed in the machine? If a paper jam is occurring, the
machine stores received faxes in
the memory. Clear the jammed
paper.
Is the machine out of toner? No fax can be received if the ton-
er is exhausted. Replace the
Toner Cartridge .
For details on how to replace the
Toner Cartridge
, refer to [User's
Guide: Maintenance].