Olivetti d-COLOR MF652, Troubleshooting Manual

Page: 46 / 121

Cannot print 6
6-4 d-Color MF 752/652
6.1
Print processing on the compu-
ter has finished, but printing
does not start. Is another printer specified? Check the specified printer
name.
Is the network or USB cable dis-
connected? Make sure that the cables are
correctly connected.
Has an error occurred on the ma-
chine? Check the control panel of this
machine.
Are unprocessed jobs queued on
the machine? Tap [Job List] to check the job
sequence.
When [Job Priority Operation
Settings] is enabled in the [Ad-
ministrator Settings] of this ma-
chine, only the jobs that are not
experiencing problems are proc-
essed.
Did you specify [Save in User
Box] when executing the print
job? Check if the target job is saved in
a User Box. If a file is saved in a
User Box, print it from the User
Box.
For the procedure for printing a
file from a User Box, refer to
page 6-10.
Did you specify [Secure Print]
when executing the print job? Check if the target job is saved
under [Secure Print]. If it is saved
under [Secure Print], print the file
from the Secure Print User Box.
For details on the Secure Print
function, refer to [User's Guide:
Print Operations].
Is [Secure Print Only] specified
on the machine? Execute the print job in [Secure
Print] mode. For details on the
Secure Print function, refer to
[User's Guide: Print Operations].
If account track is enabled, are
the account name and password
correct? Enter the correct account name
and password.
If user authentication is enabled,
are the user name and password
correct? Enter the correct user name or
password.
Does the encryption passphrase
match between the printer driver
and the machine? Specify the same encryption
passphrase for this machine and
the printer driver.
For the encryption passphrase
setting procedure for the printer
driver, refer to page 6-11
Description of problem Check points Remedy