Olivetti d-COLOR MF652, Troubleshooting Manual

Page: 59 / 121

d-Color MF 752/652 7-3
7.1 Cannot perform network fax/network scan 7
7 Cannot Perform Network Fax/Network Scan
7.1 Cannot perform network fax/network scan
Description of problem Check points Remedy
Cannot send data. Is the volume per E-mail to be
sent exceeding the maximum re-
ceiving capacity of the SMTP
server? If the volume of one E-mail mes-
sage exceeds the maximum ca-
pacity of the SMTP server for
reception, an error occurs which
will prevent transmission.
Was the transmission procedure
carried out correctly? Check the transmission proce-
dure and then resend the fax.
Are the network settings and
connection correct? Check the network settings and
connection.
For information on how to con-
figure the network settings, refer
to [User's Guide: Network Fax
Operations].
Is the correct E-mail address set
for this machine? Check the E-mail address of the
machine and configure it.
For information on how to con-
figure the E-mail address setting,
refer to [User's Guide: Network
Fax Operations].
Are cables connected correctly? Make sure that the cables such
as network and modular cables
are correctly connected.
Are the fax number and address
you entered for the destination
correct?
Were the address book destina-
tion and program destination
registered correctly? If you are using a destination in
the Address Book or Program,
the fax number registered may
be incorrect.
Print the list of address book
destinations to check that the
numbers are registered correct-
ly. For the procedure for printing
the list of destinations, refer to
page page 7-9.
Is there a problem with the re-
ceiving machine? Is the power of the receiving fac-
simile turned off, is it out of paper
or is there another problem?
Call the recipient or otherwise to
determine whether there is a
problem.