Olivetti d-COLOR MF652, Troubleshooting Manual

Page: 48 / 121

Cannot print 6
6-6 d-Color MF 752/652
6.1
Printing is not available when
you have selected [Public User
Access] in user authentication. Is printing by public users per-
mitted on the machine? Check whether printing by public
users is permitted. If not, grant
printing permission to public us-
ers.
For the procedure for permitting
printing by public users, refer to
page 6-13.
Selection of items failed in the
printer driver. Selection may not be enabled for
certain combinations of func-
tions. Grayed out items cannot be con-
figured.
A "conflict" message saying
"unable to configure" or "func-
tion will be canceled" appears. Have you set up functions that
cannot be used in combination? Check what functions are ena-
bled and redo the selection of
functions.
Cannot print according to the
settings you have configured. The settings may not be config-
ured correctly. Check the setting of each item of
the printer driver.
Even though a combination of
functions may be enabled in the
printer driver, that combination
may not be available on this ma-
chine.
The paper size or paper orienta-
tion specified in the application
may take precedence over the
settings in the printer driver when
printing. Correct the settings in the appli-
cation.
The watermark cannot be print-
ed. Is the watermark set correctly? Check the watermark settings.
For information on how to con-
figure the watermark setting, re-
fer to [User's Guide: Print
Operations].
Is the watermark density set too
low? Check the watermark density
setting.
For information on how to con-
figure the watermark setting, re-
fer to [User's Guide: Print
Operations].
Some graphic applications do
not print watermarks. When using such a program, the
watermark cannot be printed.
The staple function cannot be
specified. The staple function requires the
optional
Finisher
.
Install the required optional
product and enable them on the
printer driver.
The staple function is disabled if
envelopes, postcards, Thick 3,
Thick 4 papers or transparencies
are specified. Check the setting of each item of
the printer driver.
For information on paper types
supported by the staple function,
refer to [User's Guide: About This
Machine].
Cannot staple. When printing a large number of
pages, stapling cannot be per-
formed. Change the number of pages to
be printed.
Does the document to be printed
contain pages of a different pa-
per size? Check the document you are
printing.
The stapling position is not as
expected. Is the stapling position or orien-
tation appropriate? Check the stapling position in the
printer driver settings before
printing.
For information on how to con-
figure the staple settings, refer to
[User's Guide: Print Operations].
For the original orientation set-
ting, refer to [User's Guide: Print
Operations].
Description of problem Check points Remedy