42
Troubleshooting
Printing on the media is crooked.
Media has not been loaded correctly in
the input tray.
Remove all the copy/print media from the input tray, then reload it,
closing the lateral guide so that it feeds without being held too tight or too
loose.
Problems with print head
Lines or dots are missing from the
copied/printed characters.
Print head is not inserted correctly in
the carriage.
Remove and re-insert the print head, making sure it is fixed correctly in
the carriage.
The electrical contacts are dirty.
Remove the print head and clean the electrical contacts both on the head
and in the carriage. Re-insert the head, fixing it correctly.
Copied/printed characters are faint.
One or more of the print jets are
obstructed.
Perform the
Clean
function.
Problems when copying
No pages copied.
Multifunctional copier not powered.
Switch on your multifunctional copier.
No paper in the input tray.
Make sure there is paper in the input tray.
Shipment blocks/tape still in place.
Remove blocks/tape.
Blank page copied.
Protective tape still on the print head.
Remove the protective tape covering the head nozzles.
Document to be copied is not face-
down on the document glass.
Make sure the document you are copying is placed print-side down on
the document glass.
Print head is out of ink.
The print head may need replacing. The best way to check this is to print
a test page. If one or more of the colours do(es) not print, replace the
print head.
Remember to align the print head whenever you replace it.
Settings made on operator panel
are not retained.
Settings have not been memorised.
To save your current settings as defaults:
1. Press
the
Menu
button on the operator panel until “Default Settings”
appears,
2.
Choose the appropriate settings
3. Press
Select
to memorise each setting,
4. Press
Clear
to exit from the menu.
The operator panel light indicators/LCD will now show the settings you
have made.
Copying job is taking too long.
Best copy selected.
Change the speed and quality of your copy job: Best is the slowest
setting but has the highest quality. Draft is the fastest setting and has the
lowest quality.
Colour copying is selected, but the
document to be copied is black and
white.
If the copy job is already running, press the Clear button to cancel it.
Press the B/W Copy button.
The copier is not ready to operate.
When you first switch on the multifunctional copier, it requires some time
to warn up.
The LCD will indicate when the multifunctional copier is ready to copy.
The document glass is dirty.
Dirty document glass slows down the copy process. Clean the glass and
restart your job.
Poor quality copies
Copies are faded or
colours are dull.
Incorrect paper type setting.
Make sure that the paper type selected on the front panel display is the
same as the type of paper actually loaded in your multifunctional copier.
Copy Quality setting is inadequate.
Press the Copy Quality button to select better copy quality.
Summary of Contents for CopyLab 200
Page 1: ...User s guide...
Page 2: ......
