42
10
T
ROUBLESHOOTING
Incorrect operations are often mistaken for malfunction. If you think that there is something wrong with a
component, see the troubleshooting scheme below. If the problem persists even after troubleshooting as
described below, please ask for Okolab support
Symptom
Probable cause
Remedy
Device off
Supply cable disconnected
Properly connect the cable
Supply cable damaged
Substitute the cable
Blown fuse
Replace the fuse (see Technical Specifications)
No temperature displayed or
“nan"
Thermocouple cable disconnected
Properly connect the cable
Thermocouple cable damaged
Contact Okolab to receive assistance
Embedded sensors damaged
Contact Okolab to receive assistance
Chamber Base and Lid cold
Low set point value
Change the set point
Heater 1/2 and/or cable disconnected
Connect the cable
Heater 1/2 and/or cable damaged
Contact Okolab to receive assistance
Heating elements damaged
Contact Okolab to receive assistance
Alarm rings (for specimen
temperature feedback)
Chamber Base at high temperature (for
specimen temperature feedback)
Quickly shoot down the control unit and properly
set the system. Please, check below
Chamber Base at high
temperature (for specimen
temperature feedback)
Control thermocouples connection
Check the connection scheme
Damaged thermocouple
Ask Okolab for replacement
Sensor out of the reference well or
chamber open
Make sure that the thermocouple is correctly
positioned in the reference well and that the
incubating chamber is closed (if working in
“Specimen Control Mode)
I check the previous
troubleshooting but I cannot
solve the problem
Contact Okolab to receive assistance