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Service Guide OKIPAGE6e

Chapter C Diagnostics Test

1. Maintenance Modes

The menus are available on the OKIPAGE 6ex ONLY. Refer to Appendix D for OKIPAGE 6e information.

The maintenance modes consist of the user maintenance mode opened to the user, and the system

and engine maintenance modes for service personnel level.

Press the Menu key to update each category. The operation returns to the first category after updating

the last category.

Press the Enter key to select and/or execute the function being displayed.

To exit from any of these modes during category display, press the RECOVER or ON-LINE key and

the operation mode will start.

Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business
Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

Summary of Contents for Okipage6e

Page 1: ...the Okidata Service Training Manual was built with the pictures rendered at 300 dpi which is ideal for printing but does not display well on most displays OKIDATA has taken care to insure that the in...

Page 2: ...ss 15 2 5 3 Process Operation Descriptions 16 2 6 Paper Jam Detection 17 2 7 Cover Open 18 2 8 Toner Low Detection 19 3 Parts Replacement 3 1 Precautions for Parts Replacement 20 3 2 Parts Layout Lowe...

Page 3: ...OOTING PROCEDURES 56 6 2 Check Points before Correcting Image Problems 57 6 3 Tips for Correcting Image Problems 58 6 4 Preparation for Troubleshooting 59 6 5 Troubleshooting Flowchart 60 6 5 1 Status...

Page 4: ...ine Maintenance Mode 91 1 4 Factory User Setting Operation 92 D Maintenance Utility Overview 1 1 MAINTENANCE UTILITY OVERVIEW 93 1 2 Maintenance Utility Functions 94 1 3 Software Configuration 95 2 0...

Page 5: ...ON DIAGRAM Interconnection Diagram 134 5 2 PCB Layout 135 6 PARTS LIST 136 F High Capacity Second Paper Feeder High Capacity Second Paper Feeder Maintenance 137 1 OUTLINE Functions 138 1 2 External Vi...

Page 6: ...Table of Contents Page 6 PARTS LIST 156...

Page 7: ...ngine blocks in the standard configuration as shown in Figure 1 1 In addition the options marked with asterisk are available Figure 1 1 Copyright 1997 Okidata Division of OKI America Inc All rights re...

Page 8: ...ollowing hardware components Electrophotographic Processor Paper Feeder Main Control PCB Operator Panel OKIPAGE 6ex Only Power Supply Unit The printer unit configuration is shown in Figure 1 2 Copyrig...

Page 9: ...Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 10: ...hown below are available for use with OKIPAGE 6e and OKIPAGE 6ex These are available separately from the printer unit 1 1MB Memory Expansion Board OKIPAGE 6e 6ex 2 SIMM Memory OKIPAGE 6e 1 2 4 8 16 Mb...

Page 11: ...4 High Capacity Second Paper Feeder 5 Multi Purpose Feeder...

Page 13: ...A4 A5 B5 A6 Applicable sizes Width 3 94 to 8 5 100 to 216 mm Length 5 83 to 14 148 to 355 6 mm Thickness Automatic feed 16 to 24 lbs 60 to 90 g m 2 Manual feed Label OHP paper transparency Envelope Pr...

Page 14: ...to 110 F 10 to 43 C Noise During operation 48 dB A or less Standby 38 dB A or less Consumables Toner cartridge kit 2 000 5 duty Image drum cartridge 20 000 at continuous printing 15 000 3 pages job 10...

Page 15: ...tification Label The safety certification label is affixed to the printer at the location described below 1 5 2 Warning Label The warning labels are affixed to the sections which may cause bodily inju...

Page 16: ...and transformer core present risk of electric shock Test before touching FRENCH Le dissipateur thermique et le noyau du transformateur pr sentent des risques de choc lectrique Testez avant de manipul...

Page 17: ...s soient sous tension une fois que les fusibles ont f rerir s SPANISH Las circuitos pueden estar activos una vez que se hayan abierio los fusibles PORTUGUESE Os circuitos podem estar energizados ap s...

Page 18: ...operator panel is used for operation and status display of OKIPAGE 6ex The OKIPAGE 6e and OKIPAGE 6ex receive data via the host I F these then decode edit and store the data in memory Bit map image d...

Page 19: ...ide OKIPAGE6e Chapter 2 Operation Description Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http...

Page 20: ...ide OKIPAGE6e Chapter 2 Operation Description Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http...

Page 21: ...trol of operator panel EEPROM and options I O port Input and output of sensor and motor signals Program and Font ROM The Program Font ROM store the PCL5e emulation program and various types of fonts M...

Page 22: ...escription This board is not included in the current configuration of the product Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX f...

Page 23: ...cket DRAM 1MB of DRAM s reside on the RAM board SIMM Socket One SIMM socket is mounted on the RAM board RAM Board Block Diagram Figure 2 4 Copyright 1997 Okidata Division of OKI America Inc All rights...

Page 24: ...circuit supply voltage High Voltage Power Supply Circuit This circuit generates following voltages required for electrophotographic process from 5 V according to the control seque interrupted automati...

Page 25: ...e ON Paper exists OFF No paper exists Inlet sensor 2 Detects the form width ON A4 or larger OFF Smaller than A4 Paper sensor Detects the leading portion of the paper Monitors the paper feeding situati...

Page 27: ...Page 14 Service Guide OKIPAGE6e Chapter 2 Operation Description This mechanism actuates the printing of image data supplied by the control board on the paper by electrophotographic process...

Page 28: ...r and latch register The 2496 LED s OKIPAGE 6e 4992 LED s OKIPAGE 6ex are driven to radiate the image data on the image drum Fuser The fuser consists of a heater a heat roller a thermistor and a therm...

Page 29: ...ner is brought into contact with the image drum it is attracted to the electrostatic latent image by static electricity making the image visible At the same time the residual toner on the image drum i...

Page 30: ...ic Process Timing Chart Figure 2 8 Figure 2 8 Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http...

Page 31: ...roller Hopping For hopping the registration motor turns in direction a CW direction and drives the hopping roller to 1 advance the paper until the inlet sensor turns on in this case the registration g...

Page 32: ...e roller that is in contact with the image drum surface The charge roller is composed of two layers a conductive layer and a surface protective layer both having elasticity to secure good contact with...

Page 33: ...and carrier transfer layer CTL on aluminum base The organic photo conductor layer OPC comprising CTL and CGL is about 20 mm thick The image roller surface is charged to about 750 V by the contact char...

Page 34: ...le toner image Developing takes place through the contact between the image drum and the developing roller As the toner supply roller rotates while rubbing on the developing roller a friction charge i...

Page 35: ...material and is designed to get the image drum surface and the paper in a close contact Paper is placed over the image drum surface and the positive charge opposite in polarity to that of the toner i...

Page 36: ...ontact with the heater roller regulates the temperature of the heater roller at a predetermined level about 165 C A safety thermostat cuts voltage supply to the heater off by opening the thermostat in...

Page 37: ...mber of sheets accumulated reaches 10 or more and the printout operation ends User initiated Changes in bias voltage applied to each roller moves the attaching toner off the roller to the image drum a...

Page 38: ...he paper has reached the inlet sensor The trailing edge of the paper does not pass over the paper sensor within a predetermined distance after the same has passed over the inlet sensor The leading edg...

Page 39: ...tlet sensor off Depends on the paper length 45 0 45 0 Paper feed jam Inlet sensor off to Write sensor off 22 2 22 0 _ Unit mm Note Hyphen in the table represent no check is done Paper Length List Type...

Page 41: ...supply circuit This results in the interruption of all high voltage outputs At the same time the CVOPN signal is sent to the control board to notify that the microswitch is off and the control board...

Page 42: ...state The stirring bar is rotated due to the mechanical transmission of energy originating from the interlocking with the stirring gear Even when the magnet on the stirring bar reaches the maximum hei...

Page 43: ...e is no change with the toner sensor for 2 cycles 4 875 sec x 2 or more then the Toner Sensor Alarm is activated The toner sensor is not monitored while the drum motor is in halt TONER FULL State Diag...

Page 44: ...AC power cord and interface cable from the printer b Reconnect the printer in the following sequence i Connect the AC power cord and interface cable to the printer ii Connect the AC inlet plug to the...

Page 45: ...nted circuit boards directly on the equipment or floor Service Tools The tools required for field replacement of printed circuit boards and units are listed in Table 3 1 Table 3 1 Service Tools Copyri...

Page 46: ...ent This section describes the layout of main parts of the equipment Lower base unit Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BP...

Page 47: ...Guide OKIPAGE6e Chapter 3 Parts Replacement Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http...

Page 48: ...Guide OKIPAGE6e Chapter 3 Parts Replacement Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http...

Page 49: ...section explains how to change parts and assemblies listed in the disassembly diagram below Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exc...

Page 50: ...r panel PCB 6 and put the cable inside the cover OKIPAGE 6ex only 6 Open the stacker cover assy 9 by pressing the knobs 8 on the left and right sides 7 Remove the image drum unit 0 8 Remove two screws...

Page 52: ...he upper cover See 3 3 1 2 Remove two stacker clamps 1 and the stacker 2 by bending the upper cover Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Part...

Page 53: ...o not lose the contact LED 4 Note Be sure not to directly touch or push the SLA part of the LED head After mounting the new LED head set drive time of the LED head according to the marking on the LED...

Page 55: ...in the direction of the arrow Detach the eject roller assy from the lower base unit 2 and remove it Note When installing the eject roller verify the proper engagement with the main unit Copyright 1997...

Page 56: ...the connector 3 from CN2 2 of the Main Control PCB 1 3 Remove two screws 4 and remove the pulse motor main 6 from the motor bracket 5 Copyright 1997 Okidata Division of OKI America Inc All rights rese...

Page 57: ...connector 3 from CN3 2 of the Main Control PCB 1 3 Remove two screws 4 and remove the pulse motor registration 6 from the motor bracket 5 Copyright 1997 Okidata Division of OKI America Inc All rights...

Page 58: ...3 1 2 Remove the connecting cables 4 and 5 of the pulse motor from the connectors 2 and 3 of the Main Control PCB 1 3 Remove the connector 6 of the LED head from the Main Control PCB 1 OKIPAGE 6e 1 co...

Page 60: ...he lower base unit see 3 3 7 3 Stand the lower base unit on its side as shown and unlock two clamp levers then remove the motor assy 1 Copyright 1997 Okidata Division of OKI America Inc All rights res...

Page 61: ...r base unit see 3 3 7 3 Remove the motor assy see 3 3 8 4 With the lower base unit 1 standing on its side remove the one way clutch gear 2 and the bearing A 3 then remove the hopping roller assy 4 and...

Page 62: ...Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 63: ...the lower base unit 3 turn the reset level L 4 in the direction of the arrow A until it stops and remove it in the direction of the arrow B 5 Release two pins of the lower base unit 3 then remove the...

Page 64: ...on its side view A remove the one way clutch gear 1 5 Press the registration roller 2 to the right side in the direction of the arrow as shown and lift up the left side Remove the registration roller...

Page 65: ...an excessive force when unlocking the latch 4 Lift the right side of the transfer roller 2 and shift it to the right side then pull it out from the main unit at this time the bearings 3 of the left a...

Page 66: ...er assy see 3 3 10 4 Remove four screws 1 and remove the fusing unit 2 Caution Fusing unit assy may be hot Use care when handling Note When installing or removing the fusing unit assy tighten or loose...

Page 67: ...Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 68: ...roller 1 and pull it out to the left side at this time two bushings 2 the bias springs 3 and washers 4 and 5 will release themselves Note Do not bend or lose springs Copyright 1997 Okidata Division of...

Page 69: ...base unit see 3 3 7 3 Press the clamps of three sensor plates inlet 1 and remove the sensor plates by pressing them upward from the bottom side Copyright 1997 Okidata Division of OKI America Inc All r...

Page 70: ...ove the lower base unit see 3 3 7 3 Press the clamp of the toner sensor 1 and remove the sensor by pushing it up from the bottom Copyright 1997 Okidata Division of OKI America Inc All rights reserved...

Page 71: ...lower base unit see 3 3 7 4 Remove the fusing unit assy see 3 3 13 5 Press the clamp of the sensor plates outlet 1 and remove the sensor plate by pushing it up from the bottom Copyright 1997 Okidata...

Page 72: ...gagement on both sides with the main unit by carefully bending the manual feed guide assy 1 Note At the time of mounting verify the proper the engagements as shown in the diagram Copyright 1997 Okidat...

Page 73: ...Remove the lower base unit see 3 3 7 3 Press the clamp of the sensor plate paper supply 1 and remove it from the base plate 2 Copyright 1997 Okidata Division of OKI America Inc All rights reserved See...

Page 74: ...el OKIPAGE 6e L5D OKIPAGE 6ex L6A 1 Remove the upper cover see 3 3 1 2 Remove the lower base unit see 3 3 8 3 Remove two screws 1 4 Move the Main Control PCB 2 in the direction of arrow A to disconnec...

Page 76: ...2 and remove the connector 3 of the transformer 5 Remove the screws 4 and remove the ground cable 5 6 Remove three screws 6 and remove the power supply board 7 and contact assy 8 at the same time 7 Un...

Page 78: ...1 2 Remove the lower base unit see 3 3 7 3 Remove the connectors CN1 and CN2 4 Remove the inlet 3 from the inlet holder 2 5 Remove two screws 1 and remove the inlet holder 2 and the transformer 4 Cop...

Page 79: ...Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 80: ...3 3 1 3 Remove the lower base unit see 3 3 7 4 Remove the Main Control PCB see 3 3 20 5 Remove the power supply board see 3 3 21 6 Remove the screw 1 and remove the cassette guide L 2 by shifting it i...

Page 82: ...ontrol PCB see 3 3 20 5 Remove the screw 1 and remove the cassette guide R 2 by shifting it in the direction of the arrow 6 Pull the eject spring 3 out of the cassette guide R 2 then remove the suppor...

Page 83: ...ernet Web Site at www okidata com OKILINK II Bulletin Board Service at 1 800 283 5474 You will need the items settings listed below Asynchronous Communications Software set to 8 Data Bits No Parity 1...

Page 84: ...rarely accessed To enter into the user maintenance mode turn the POWER switch on while holding the MENU key down Function There are following five functions Hex dump Drum counter reset Menu reset Ope...

Page 85: ...isplay Factory adjustment LED head width setting LED head type setting Adjustment method for adjustment head Transfer current setting Optical LED head Mounting head type Setting of strobe time Selecti...

Page 86: ...ol P C B Upload Download EEPROM data LED Head Drive Time Setting Caution Do not change the LED head drive time when the luminous energy indicated on the new LED head is the same as that of the old LED...

Page 87: ...ration on the Option of the Maintenance Utility See Appendix F To copy follow the steps below 1 Be sure to confirm that the printer and the PC are connected with a centronics I F cable Then execute th...

Page 88: ...4 3 1 above LED head data wire type See 4 3 1 above Factory setting ODA OEL INT A INT L Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange...

Page 89: ...ED type Image drum unit Drum counter reset Refer to the User s Manual Main Control Board EEPROM data Upload Download See 4 3 1 4 Setting of LED Head Drive Time Note When the luminous intensity marking...

Page 90: ...me parameter 056 062 34 132 142 23 063 065 33 143 154 22 066 069 32 155 167 21 070 076 31 168 180 20 077 082 30 181 195 19 083 088 29 196 211 18 089 096 28 212 228 17 097 104 27 229 247 16 105 112 26...

Page 91: ...e time parameter 027 028 27 065 069 14 029 030 26 070 073 13 031 032 25 074 079 12 033 035 24 080 084 11 036 037 23 085 090 10 038 040 22 091 096 9 041 043 21 097 103 8 044 046 20 104 110 7 047 049 19...

Page 93: ...ement Cleaning Remarks Toner cartridge About 2 000 sheets of paper have been printed LED head Consumables Image drum cartridge About 20 000 sheets of paper have been printed Consumables Copyright 1997...

Page 94: ...inter with a piece of cloth when necessary Use the handy cleaner vacuum to clean inside the printer Note Do not touch the image drum LED lens array or LED head connector block Copyright 1997 Okidata D...

Page 95: ...printing are generated vertically down the page Note The LED lens array must be cleaned with an LED head cleaner provided with each toner kit 1 Set the LED head cleaner to the LED lens array as shown...

Page 96: ...2 Throw the cleaner away Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 97: ...anual 2 Gather as much information about the problem from the customer as possible 3 Inspect the equipment under the conditions close to those in which the problem had occurred Copyright 1997 Okidata...

Page 98: ...toner and routine replacement parts image drum unit being replaced properly 3 Does the paper being used meet specifications 4 Is the image drum unit being loaded properly Copyright 1997 Okidata Divisi...

Page 99: ...xpose the image drum to direct sunlight 3 Keep hands away from the fuser unit as it heats up during operation 4 Do not expose the image drum to light for longer than 5 minutes at room temperature Copy...

Page 100: ...nking Data receiving Printing 0 5 sec interval Fast blinking Recoverable alarm paper end cover open etc 0 12 sec interval Off Power off Initializing Unrecoverable alarm Operator Panel Display OKIPAGE...

Page 101: ...Should there be a problem with the printer troubleshoot according to the following procedure flow Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partne...

Page 102: ...Font ROM Check Error An error was detected by font ROM check Replace the Main Control PCB When replacing the Main Control PCB upload download the EEPROM data Refer to 4 3 1 4 Resident RAM Check Error...

Page 103: ...2nd tray for proper connection Multipurpose Feeder Time out Error I F time out occurred between the Main Control Board and the multi feeder Check the multi feeder for proper connection Watch Dog Time...

Page 104: ...is being fed from the tray being displayed Check the paper in the tray or heck to see if more than one sheet of paper were being fed simultaneously Set the designated paper in the tray Open the cover...

Page 105: ...that the controller is undergoing an initialization when the power is turned on Ready The printer is the on line mode Ready Power Saving The printer is in the power saving mode Printing Demo The prin...

Page 106: ...If normal operation is not recovered by this restart procedure replace the Main Control PCB An error occurred in the controller Turn the power off then back on to recover from the error If the normal...

Page 107: ...is closed recovery printing is carried out and the error display is released If this error occurs frequently see 6 5 2 2 3 Paper size error Paper of improper size is being fed from the tray being dis...

Page 108: ...l additional optional RAM board or reduce the print data for OKIPAGE 6ex in HP 4 mode The DLL buffer is overflowing Press the operator panel RECOVER key to release the error display Install additional...

Page 109: ...er are being printed during self test Normal operation The current menu setting is being printed Ready ON Executed by command entry Ready flashing Executed by key operation Normal operation The demo p...

Page 110: ...E6ex in HP 4 mode The data which remained unprinted in the buffer is deleted and the printer is initialized to user default settings The temporary DLLs and macros are deleted Normal operation for OKIP...

Page 111: ...e printer setting of the host Check the printer job data to see if there is any unsupported or illegal operation in the data Table 6 2 Cont d Category LCD status message Code nn Error Remedy Controlle...

Page 112: ...in the fan see 6 5 2 5 Replace the fan or the Main Control PCB 71 A fault occurred in the fuser time out error etc See 6 5 2 4 72 A fault occurred in the fuser thermistor open error See 6 5 2 4 73 A f...

Page 113: ...tion 90 A watchdog timer time out occurred Turn the power off then back on to recover from the error Replace the Main Control PCB 91 Invalid CPU was used Check valid CPU list Copyright 1997 Okidata Di...

Page 114: ...ith them No Trouble Flowchart number 1 The printer does not work normally after the power is turned on 1 1 2 Jam alarm Paper input jam 2 1 Paper feed jam 2 2 Paper exit jam 2 3 3 Paper size error 3 4...

Page 115: ...Page 63 Service Guide OKIPAGE6e Chapter 6 Troubleshooting Procedures...

Page 117: ...e OKIPAGE6e Chapter 6 Troubleshooting Procedures Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material h...

Page 118: ...Page 65 Service Guide OKIPAGE6e Chapter 6 Troubleshooting Procedures...

Page 120: ...e OKIPAGE6e Chapter 6 Troubleshooting Procedures Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material h...

Page 121: ...e OKIPAGE6e Chapter 6 Troubleshooting Procedures Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material h...

Page 122: ...e OKIPAGE6e Chapter 6 Troubleshooting Procedures Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material h...

Page 123: ...e OKIPAGE6e Chapter 6 Troubleshooting Procedures Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material h...

Page 124: ...is output Figure 6 3 C 3 Black vertical stripes Figure 6 3 D 4 Cyclical defect Figure 6 3 E 5 Print voids 6 Poor fusing images are blurred or peeled off when touched by hands 7 White vertical streaks...

Page 125: ...e OKIPAGE6e Chapter 6 Troubleshooting Procedures Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material h...

Page 126: ...e OKIPAGE6e Chapter 6 Troubleshooting Procedures Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material h...

Page 127: ...e OKIPAGE6e Chapter 6 Troubleshooting Procedures Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material h...

Page 128: ...e OKIPAGE6e Chapter 6 Troubleshooting Procedures Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material h...

Page 129: ...er 2 47 62 8 mm Replace the fusing unit assy Back up roller 2 72 69 08 mm Replace the back up roller Notes After replacing the image drum unit set the printer in the user maintenance mode by turning t...

Page 130: ...e OKIPAGE6e Chapter 6 Troubleshooting Procedures Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material h...

Page 131: ...e OKIPAGE6e Chapter 6 Troubleshooting Procedures Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material h...

Page 132: ...e OKIPAGE6e Chapter 6 Troubleshooting Procedures Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material h...

Page 133: ...e OKIPAGE6e Chapter 6 Troubleshooting Procedures Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material h...

Page 134: ...e OKIPAGE6e Chapter 6 Troubleshooting Procedures Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material h...

Page 135: ...Page 81 Service Guide OKIPAGE6e Chapter 7 Wiring Diagram...

Page 137: ...Page 82 Service Guide OKIPAGE6e Chapter 7 Wiring Diagram Control Board OKIPAGE 6e L5D PCB OKIPAGE 6ex L6A PCB Power Supply Board...

Page 138: ...g PIN NO I O Signal Description 1 1 O DMPH1 N Coil 1 N 2 2 O DMPH1 P Coil 1 P 3 3 O DMPH2 N Coil 2 N 4 4 O DMPH2 P Coil 2 P Excitation sequence PIN NO Line Color Step No 1 2 3 4 2 Yellow 4 Black 1 Ora...

Page 139: ...Data 7 O HDDT1 P Data 8 O HDCLK P Clock 9 C HDLD P Load 10 O STB1 N Strobe1 11 O STB2 N Strobe 2 12 O STB3 N Strobe 3 13 O STB4 N Strobe 4 14 C FG FG HEAD1 HEAD2 Pin Assignment To LED Head OKIPAGE 6ex...

Page 140: ...upply Sensor Board Pin No Signal I O Description Pin No Signal I O Description 2 1 2 TRSEL1 O TR control switch 1 SQCR N I Sequence clear signal of serial I F 4 3 4 THERM CMP I Heater temperature 3 SC...

Page 141: ...nd 12 30 12 O PE P paper end 30 C SG Ground 13 31 13 O SEL P Select 31 I IPRIME N Input prime 14 32 14 I AUTOFEED N Auto feed 32 O FAULT N Fault 15 33 15 NC 33 C SG Ground 16 34 16 C SG Ground 34 NC 1...

Page 142: ...P Address bit 13 65 C 0V Logic ground 26 66 26 O 5V 5V power supply 66 O A12 P Address bit 12 27 67 27 O A11 P Address bit 11 67 O A10 P Address bit 10 28 68 28 O A09 P Address bit 9 68 O WR N WR N 2...

Page 143: ...Page 83 Service Guide OKIPAGE6e Chapter 7 Wiring Diagram...

Page 145: ...PAGE 6e L5D PCB OKIPAGE 6ex L6A PCB Short Plug Settings Short plug Plug settin g Description Factory setting SP2 3 5 V is supplied to pin 18 of Centronics parallel I F connector A side 1 High level is...

Page 146: ...OKIPAGE 6e Side B Side B See remark for SIMM capacity limitation OKIPAGE 6ex Side A Side A Added SIMM Total Effective RAM Table OKIPAGE 6e SIMM Capacity Total Capacity Nil 2 Mbytes 1 Mbyte 3 Mbytes 2...

Page 147: ...mark With OKIPAGE 6e only 3 4 of 2 Mbytes or 8 Mbytes SIMM capacity is actually effective 1 5 Mbytes and 6 Mbytes respectively Copyright 1997 Okidata Division of OKI America Inc All rights reserved Se...

Page 148: ...Registration Roller 4PP4083 6031P1 1 1 51607501 RSPL 6 1 Roller Transfer A 3YB4083 7640P0 04 1 1 50409304 RSPL 6 2 Bearing TR C 3PP4083 6289P1 1 1 51609001 RSPL 6 3 Gear TR A 3PP4083 6290P1 1 1 512366...

Page 149: ...RSPL 27 1 Cover Stacker Sub Assy 6ex 40244101 1 1 40244101 RSPL 27 2 Spring Head 4PP4128 1164P0 01 2 2 50932001 RSPL Film FG OP6e 40104201 1 1 40104201 RSPL 27 3 Film FG OP6ex 4PB4083 6169P1 1 5220400...

Page 150: ...11701 RSPL 8 4 Operator Panel Assy 40111702 1 9 Cable Operator Panel OP6ex 4XY4121 1035G2 1 56635502 RSPL Not Shown USE No Name Rating Part No OP6e OP6ex Remarks 20 OP Panel Cable Assembly 4YX4121 103...

Page 151: ...ual Certification 59276301 Documentation Manual Service 59276401 Documentation Operator Panel and Menu Reference Guide 6ex 59278901 Documentation Easy Set Up Guide 6e 59278701 Documentation Easy Set U...

Page 152: ...Printer Positive Data 1 LSB 8 MSB Data line from to host 10 Acknowledge Printer Negative nAck PtrClk PeriphClk Completion of reception or function 11 Busy Printer Positive Busy PtrBusy PeriphAck Data...

Page 153: ...gative nSelectln 1284 Active 1284 Active Mode switch request Connector pin arrangement Signal Level Low 0 V to 0 8 V High 2 4 V to 5 0 V Modes IEEE 1284 Compatible mode Nibble mode ECP mode Data bit l...

Page 154: ...a Data receiving timing Compatible mode b Data Receiving Timing Burst Mode c Data Sending Timing Nibble Mode d On line off line switching timing by ON LINE SW HP4 emulation...

Page 155: ...e switching timing by ON LINE SW HP4 emulation f INPUT PRIME timing when set to the effective INPUT PRIME signal Interface Parameter Setting OKIPAGE 6ex Settings are retained even when the printer pow...

Page 156: ...Item I PRIME Contents of Display Function OFF I PRIME signal ignored ON I PRIME signal effective Factory Setting OFF...

Page 158: ...rial Interface This feature is not available with the current configuration of the product Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Excha...

Page 159: ...e personnel level Press the Menu key to update each category The operation returns to the first category after updating the last category Press the Enter key to select and or execute the function bein...

Page 160: ...g the Auto Eject function on the menu To exit from this mode turn the power OFF Menu Reset All settings for Menu level 1 are reset to the factory default values The menus for all available emulations...

Page 162: ...ber of printed pages counted at the engine block at the time of menu printing Rolling ASCII Continuous Printing The rolling ASCII pattern is printed continuously for various engine tests Press the ON...

Page 163: ...setting Press the Menu key to update each category The operation returns to the first category after updating the last category System Maintenance Mode Menu System Flowchart Copyright 1997 Okidata Div...

Page 164: ...head 39 chips or 40 chips Head Type Only for the 600dpi head the adjustment method for the adjustment head is set Strobe Time Only for the OKIPAGE 6ex 600dpi head the percentage of the strobe time fo...

Page 165: ...rpose feeder download table selection Do not change its default setting since this is a factory setting and were set at the factory Setting of standby temperature Engine test selection Do not change i...

Page 166: ......

Page 168: ...ile keeping the Menu key and LAST key pressed down Power On When the INTA menu key and the PAPER SIZE key are pressed at the same time the power is turned on When the INTL menu key and the TRAY TYPE k...

Page 169: ...guages transmitted is OPEL Oki Print Environment Language and PJL The printer supported by this utility is as shown below OKIPAGE4W OL610e 610ex OKIPAGE6e OL600e 600ex OL400W OKIPAGE6ex Purpose of the...

Page 170: ...ounter when user has replaced an Image drum unit The counter is reset by clicking Drum Count Reset button b Printer menu default For resetting the printer menu to the default value The menu is automat...

Page 171: ...ns can be set in the Engine Menu 1 Print Position For adjusting print start position 2 LED Head Marking No For adjusting LED Head marking duration 3 LED Head Width For stipulating number of LED dots 4...

Page 172: ...ck 2 Total Drum Count The total number of drum revolution of the printer counted at the engine block 3 Page Count The total number of printed pages counted at the engine block 4 Reset All Resetting al...

Page 173: ...PROM Upload It upload the contents of the Engine Menu Setting and Engine Counter data into the memory on the PC 3 EEPROM Download It download the Engine Menu Setting and Engine Counter data from the m...

Page 174: ...he starting up of an application software can be made It reads out the settings of the printer being connected It is used to change the printer while running the same application program on the PC Abo...

Page 176: ...ting the engine counter Test Print For printing test data Engine Reset For resetting the engine menu counter RAM Check For checking RAMs on the printer Not yet supported EEPROM Upload Download For upl...

Page 177: ...language and analyzes status responses There is a corresponding file for each printer environment setting language one file for OPEL and one file for PJL Appropriate library is selected automatically...

Page 178: ...Engine Menu Display Set Engine Menu settings 2 Engine Counter Engine counter display initialization 3 Status Monitor Real time display of a printer status 4 Test Print Local print and test print 5 Rel...

Page 179: ...AGE 6e Display LED Head Width Setting item Select number of LED Head dot numbers Setting range Full 2560 dots Narrow 2496 dots F W default Full Setting Display Setting Setting item Adjust transfer cur...

Page 180: ...perature 150 C or 135 C is set Setting range Normal Low Level F W default Normal Enter The values set at the time of the clicking of the Enter button is entered as a new setting value Cancel The value...

Page 181: ...Box is displayed to confirm operator s intention to reset the counter Upon further clicking it sends all counter reset command to clear data Caution When page count exceeds 500 pages the Reset button...

Page 182: ...or problem Ready Toner Sensor Problem Change drum Ready Change Drum Unit Raster buffer error Resident Raster Buffer Check Error Warning Status Message Toner low Ready Toner Low Toner Sensor problem Re...

Page 183: ...aper Out Cover Open Status Message Cover Open Cover Open Second Tray Cover Open Second Tray Cover Open Jam Size Error Status Message Paper Size Error Paper Size Error Input Jam Paper Input Jam Feed Ja...

Page 184: ...I F Time out Option Interface Time out Error Tray2 Time out Second Tray Time out Error Feeder Time out Multipurpose Feeder Time out Error Watch Dog Time out Watch Dog Time out Error SSIO Error SSIO In...

Page 185: ...ty Overview It displays the Test Print Dialog and performs local print or test file print Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchan...

Page 186: ...u Status Print Menu Print 2 Demonstration Demo Print 3 Printer Available Font Print Font Print 4 Change Roller Cleaning Print Charge Roller Cleaning Copyright 1997 Okidata Division of OKI America Inc...

Page 187: ...the selected file XXX HBP It switches to Hiper Windows emulation and transmits data XXX PCL It switches to PCL emulation and transmits data XXX BIN It switches to PCL emulation and transmits data XXX...

Page 188: ...ty Overview It displays the Option Menu Dialog For details refer to 3 Option Menu Dialog Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchang...

Page 189: ...opens the About Dialog box to display information on the Maintenance Utility and the printer firmware Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business P...

Page 190: ...printer menu settings and counter values This function is mainly used to copy the settings of previous printer into newly replaced printer or newly replaced main control board Copyright 1997 Okidata...

Page 191: ...User Default Environment do not match When Yes is selected It writes the setting of the Menu in the EEPROM of the printer and terminates the program When No is selected It terminates the program with...

Page 192: ...ree categories EEPROM Operation It displays and sets the Engine menu settings H W Check It checks the printer hardware Product set Product ID of the printer is set Printer name set The corresponding t...

Page 193: ...g except LED Head setting to factory shipment default All counter is reset to zero It has the same function as that of the Engine Reset of the Engine Menu Mode Copyright 1997 Okidata Division of OKI A...

Page 194: ...data of the printer being connected and store the data in RAM of the PC When the data is stored in RAM of the PC EEPROM Download button becomes effective Copyright 1997 Okidata Division of OKI America...

Page 195: ...gine Menu setting and the Counter setting data to the printer to set EEPROM when the Upload button has been clicked Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDA...

Page 196: ...e OKIPAGE6e Chapter D Maintenance Utility Overview Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material...

Page 197: ...ommand are sent to the printer and the destination and product are changed to those displayed in Edit Box Printer Name Edit Box and Combo Box of Product Copyright 1997 Okidata Division of OKI America...

Page 198: ...lity Overview It terminates the Option Menu Dialog and returns to the Main Menu Dialog Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange...

Page 199: ...Add Not supported It adds new printer environment setting language Printer Port It designates printer port Cancel The value set at the time of the clicking of the Cancel menu is cleared It returns to...

Page 200: ...bes the field maintenance methods for Multi Purpose Feeder option of OL600e Series LED Page Printer Refer to the Printer Handbook for equipment handling and operation methods Copyright 1997 Okidata Di...

Page 201: ...s for PPC label sheets PPC sheets Not guaranteed for OHP sheets with attachments on the edge or reverse side Cut Sheet Size Letter Executive A4 A5 B5 A6 Special Size Width 87 to 216mm Length 148 to 29...

Page 202: ...E6e Chapter E Multi Purpose Feeder Maintenance Figure 1 1 Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this m...

Page 203: ...i Purpose Feeder and this motion is conveyed to rotate roller A and B The paper is delivered from the separator into the printer Once delivered into the printer the paper is then controlled and fed th...

Page 204: ...single sheet at a time After the paper is set in the Multi Purpose Feeder the pulse motor moves the paper and a single paper caught by the separator is fed into the printer Copyright 1997 Okidata Divi...

Page 205: ...nstallations in the field This section describes the disassembly procedures and for reassembly procedures basically proceed with the disassembly procedures in the reverse order Copyright 1997 Okidata...

Page 206: ...Only specified service tools may be used 5 Disassembly must be carried out according to the prescribed procedures Parts may be damaged if such procedures are not followed 6 Small parts such as screws...

Page 208: ...Feeder Maintenance This section describes the layout of the main components Figure 3 1 Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange...

Page 209: ...ection describes the parts replacement methods for the components listed in the disassembly order diagram below Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA B...

Page 210: ...Link 3 while lifting the paper hold 2 2 Remove the paper hold 2 off the arm 4 3 Disengage the link 3 from the arm 4 and remove it Be careful not to damage the link and arm Copyright 1997 Okidata Divis...

Page 211: ...rame 2 with a screwdriver and remove the upper frame 2 4 Remove the 2 screws 3 and take out the separator assembly 4 5 Disengage the separator 7 from the separator bracket 6 while lifting the paper ho...

Page 212: ...onnector 1 3 Remove the 2 screws 2 and remove the OLEV 11 PCB 3 When mounting the printed circuit board be careful to make sure that the sensor plate is being set correctly Copyright 1997 Okidata Divi...

Page 213: ...frame see 3 3 2 steps 1 through 3 2 Remove the OLEV 11 PCB see 3 3 3 3 Remove the 2 screws 1 and remove the stepping motor 2 Copyright 1997 Okidata Division of OKI America Inc All rights reserved See...

Page 214: ...2 steps 1 through 3 2 Remove the OLEV 11 PCB see 3 3 3 3 Remove the 2 screws 1 and remove the motor bracket assembly 2 and planet gear 3 Copyright 1997 Okidata Division of OKI America Inc All rights...

Page 215: ...ee 3 3 2 steps 1 through 3 2 Remove the separator assembly see 3 3 2 3 Remove the OLEV 11 PCB see 3 3 3 4 Remove the motor bracket see 3 3 5 5 Remove the gear 1 6 Shift the roller A 2 to the right lif...

Page 216: ...or Guide 2 Obtain detailed information concerning the problem from the user 3 Go through the checking in the conditions similar to that in which the problem occurred Copyright 1997 Okidata Division of...

Page 217: ...enance 1 Display on the operator panel The status of the problem is displayed on the LCD Liquid Crystal Display on the operator panel Go through the appropriate troubleshooting procedures according to...

Page 218: ...Ready LED display Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 219: ...tenance When a problem occurs go through the troubleshooting according to the following procedure Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partne...

Page 220: ...133 Service Guide OKIPAGE6e Chapter E Multi Purpose Feeder Maintenance The listing of the statuses and problems displayed in the form of messages on the LCD or PC display is provided in Table 4 1 JAM...

Page 222: ...OKIPAGE6e Chapter E Multi Purpose Feeder Maintenance Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this materi...

Page 223: ...E6e Chapter E Multi Purpose Feeder Maintenance OLEV 11 PCB Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this...

Page 224: ...Oki J Part No ODA Part No Q ty Remark 1 Roller A 3PB4083 5514P 1 50409201 1 2 Planet gear 4PP4083 5520P 1 51229601 1 3 Link 3PP4083 5540P 1 53344101 1 4 Separator 4PP4083 5544G 1 53344201 1 5 Pulse m...

Page 225: ...A4083 5549G 1 53347101 1 Includes 3 and 4 above Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material ht...

Page 226: ...e field maintenance methods for High Capacity Second Paper Feeder option of OKIPAGE 6e Series LED Page Printer Refer to the Printer Handbook for the equipment handling and operation methods Copyright...

Page 227: ...be used Paper Type Standard Paper Xerox 4200 20 lb Use of envelopes OHP sheets label sheets and thick paper is not possible Cut Sheet Size A4 A5 B5 Letter Executive Legal13 Legal14 Special Size Paper...

Page 228: ...h Capacity Second Paper Feeder Figure 1 1 External View and Component Names Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any...

Page 229: ...ion is conveyed to rotate the One way clutch of the hopping shaft assembly The paper is delivered from the hopper into the printer through the turning of the hopping shaft assembly Once delivered into...

Page 230: ...inter with the paper being set single sheet at a time When the paper is loaded in the paper cassette it is then transported by the pulse motor Copyright 1997 Okidata Division of OKI America Inc All ri...

Page 231: ...nstallations in the field This section describes the disassembly procedures and for assembly procedures basically proceed with the disassembly procedures in the reverse order Copyright 1997 Okidata Di...

Page 232: ...n necessary 4 Only specified service tools may be used 5 Disassembly must be carried out according to the prescribed procedures Parts may be damaged if such procedures are not followed 6 Small parts s...

Page 234: ...econd Paper Feeder This section describes the layout of the main components Figure 3 1 Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange...

Page 235: ...ection describes the parts replacement methods for the components listed in the disassembly order diagram below Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA B...

Page 236: ...paper cassette 1 3 Open the Front cover 2 stand the High Capacity Second Paper Feeder vertically and remove the 2 E clamps 3 4 Remove the 2 levers 4 and remove the tension springs 5 5 Pull out the sh...

Page 238: ...ront support plate see 3 3 1 steps 1 through 6 2 Remove the connector 1 and the 2 screws 2 then remove the OLEV 12 PCB 3 Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the...

Page 239: ...prings 4 when you do this since it comes off 3 Remove the One way clutch gear 5 4 Remove the bush A 6 and remove the hopping roller shaft assembly 7 be careful not to lose the bush B 8 when you do thi...

Page 240: ...or Guide 2 Obtain detailed information concerning the problem from the user 3 Go through the checking in the conditions similar to that in which the problem occurred Copyright 1997 Okidata Division of...

Page 241: ...econd Paper Feeder 1 Display on the Operator panel The status of the problem is displayed on the LCD Liquid Crystal Display on the Operator panel Go through the appropriate troubleshooting procedures...

Page 242: ...Status message display Ready LED display Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx...

Page 243: ...Feeder When a problem occurs go through the troubleshooting according to the following procedure Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partne...

Page 244: ...52 Service Guide OKIPAGE6e Chapter F High Capacity Second Paper Feeder The listing of the statuses and problems displayed in the form of messages on the LCD or PC display is provided in Table 4 1 JAM...

Page 246: ...KIPAGE6e Chapter F High Capacity Second Paper Feeder Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this materi...

Page 247: ...KIPAGE6e Chapter F High Capacity Second Paper Feeder Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this materi...

Page 248: ...6e Chapter F High Capacity Second Paper Feeder OLEV 12 PCB Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this...

Page 249: ...t No ODA Part No Q ty Remark 1 Hopping roller shaft 3PP4083 6020P1 1 Same as the printer unit 2 One way clutch gear 4PB4083 6024P1 51228901 1 Same as the printer unit 3 Pulse motor 4PB4083 6075P1 5651...

Page 250: ...Same as the printer unit 9 Hopping roller rubber 4PB4076 5447P1 1 Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates t...

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