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MPS6500b User’s Guide> 107

Service Error

Report Service errors (“Service Error xx”).

Toner Low

Toner cartridge is low

Toner Missing

Error message displayed when Toner cartridge is missing.

Toner Out

Toner Out message.

Too Many Filters

Too many filters defined.

Tray 1 Missing

Warning message displayed when Tray 1 is missing

Tray 2 Missing

Warning message displayed when Tray 2 is missing

Tray 3 Missing

Warning message displayed when Tray 3 is missing

Tray 4 Missing

Warning message displayed when Tray 4 is missing

User FLASH

String used to describe FLASH used for USER storage.

User FLASH Error

Displayed when unformatted disk detected.

Waiting

Printer has completed processing data, but has not

detected end-of-job.

Warming Up

Displayed when printer is “Warming Up”.

Write

Status display for file status “Write xx” (where xx is

percentage received).

Message

Condition/Reason/Action

Summary of Contents for MPS6500b

Page 1: ...User s Guide 59319401 my okidata com MPS6500b...

Page 2: ...ssarily constitute endorsement by the manufacturer While all reasonable efforts have been made to make this document as accurate and helpful as possible we make no warranty of any kind expressed or im...

Page 3: ...s and other countries Solaris SunOS and NIS Network Information Services are trademarks or registered trademarks of Sun Microsystems Inc in the United States and other countries All product brand name...

Page 4: ...assumption that you are familiar with the basic knowledge and way of operating your computer environment and the network environment In this manual safety instructions are described with the followin...

Page 5: ...formation on operations or features Refer to Indicates reference sources 3 The following conventions are used in this guide Refer to xxx The cross reference is within this guide Refer to YYYThe cross...

Page 6: ...of items that may be illegal to copy or print in your country Currency Banknotes and checks Bank and government bonds and securities Passports and identification cards Copyright material or trademarks...

Page 7: ...er 18 Printing on Envelopes 19 Printing on Transparencies 20 Printing on Custom Size Paper Long Paper 22 Print Confidential Document Secure Print 25 Proof Print Print After Checking Printing Result 27...

Page 8: ...When Paper Jams 90 When Problems Occur 94 When the Print Quality is Poor 100 Message List 104 Network Related Troubles 108 Mail Related Troubles 112 Daily Care 113 Replacing the Drum Toner Cartridge 1...

Page 9: ...nt the interior of the printer from heating up 4 Paper meter A meter to check the amount of remaining paper Attached to the 550 tray 5 Tray 1 Sets the 150 tray 6 Tray 2 Sets the 550 tray 7 Power switc...

Page 10: ...cting the serial cable No Name Description 1 Offset catch tray optional Allows you to stagger the output position for each print job offset output 2 Cover D optional Open this when paper is jammed ins...

Page 11: ...e this when installing optional accessories such as hard disk and additional memory no Name Description 1 Paper stopper Raise this when printing on paper larger than A4 size 2 Drum toner cartridge Con...

Page 12: ...ATTENTION indicator When the light is on there is a malfunction in the printer 6 On Line button Press to enter the off line status When in the off line status the machine cannot receive data or proce...

Page 13: ...appears when the machine is printing or waiting for data The following contents are shown on the screen Menu Screen Screen for configuring settings related to the printer This screen appears when you...

Page 14: ...ting Online will be displayed Important If error message is displayed refer to Message List alphabetical order on page 104 on how to fix it Switching Off the Power Important Do not switch off the prin...

Page 15: ...hen no print data is received within 5 minutes default since the last page is printed the printer will enter Power Saver mode An informative message will appear on the operator panel indicating Power...

Page 16: ...panel However pages being printed at the moment will continue to be printed Cancelling Print Jobs at the Computer Double click the printer icon at the bottom right of the taskbar in Windows From the...

Page 17: ...ly set the item For paper size and paper type settings you must configure them at the control panel beforehand Even if you change the settings here they will not be reflected on the printer itself NOT...

Page 18: ...lay the printer properties dialog box to set the necessary items For details on each item and how to set them refer to the Online Help for the printer driver Important If the paper tray information is...

Page 19: ...nt on envelopes is as follows Loading Envelopes You have to close the flaps of the envelopes and load them with the address side facing up in the orientation shown in the diagram below The following e...

Page 20: ...To print on envelopes display the Tray Output tab and Basic tab This section explains the procedure using WordPad on Windows XP as an example NOTE The way to display the printer properties dialog box...

Page 21: ...y the printer properties dialog box differs according to the application software Refer to the manual of your respective application software Printing transparencies continuously may lead to the outpu...

Page 22: ...er For details refer to Loading Paper P 40 To load long paper in tray 1 follow the procedure below 1 Pull the paper tray out to its maximum NOTE Pull the extendable part out to its maximum For details...

Page 23: ...r used Setting the wrong size for printing will cause the machine failure This is especially true if you configure a bigger size when using a narrow width paper On the printer driver set the custom si...

Page 24: ...stom size Printing on Custom Size Paper The procedure to print on custom size paper is as follows This section explains the procedure using WordPad on Windows XP as an example NOTE The way to display...

Page 25: ...computer send it to the printer for temporary storage and then print the job from the printer control panel When the printing of a Secure Print job is complete the job is automatically deleted Stored...

Page 26: ...ions tab in the Job Type group select Secure Print 4 In the Job Identification group enter a name at Job Name A job name must be entered The job name will be used at the printer to retreive the job 5...

Page 27: ...ired then press Select 8 After printing the job is deleted 9 Press Cancel to exit the menu Proof Print Print After Checking Printing Result When the optional hard disk or compact flash has been instal...

Page 28: ...of your respective application software 1 From the File menu select Print 2 Select this printer from the drop down list and click Properties NOTE Copies must be set to at least two before Proof Print...

Page 29: ...5 Press the SELECT button 6 Press the or button until the required document is displayed and then press the Select button The proof document will print 7 Press the or button to select print or delete...

Page 30: ...fore printing For Real Time specify the Year Month Day Hour and Minute to start printing 5 In the Job Identification group enter a name at Job Name The default job name is blank if left blank the job...

Page 31: ...ard disk drive or compact flash is installed You can send a PDF file directly to the printer for printing without using the printer driver As the print data is sent directly to the printer the printin...

Page 32: ...rinting PDF File The following specification on the computer is an example of using lpr command to print PDF file NOTE indicates space Example Printing a event pdf file with a printer IP address of 19...

Page 33: ...NOTE Wrong e mail environment settings may cause disruptions in your network Always ask your network administrator to configure e mail environment settings Sending E mails Attachments That Can Be Sen...

Page 34: ...s column 3 Send the e mail The printer will print the e mail automatically after receiving it Points to Note When Sending E mails Security Issues E mails are sent via the Internet connecting computers...

Page 35: ...Using a common e mail account shared with other users will result in errors When the internet connection speed is slow it takes time to receive huge data such as image data There are also providers th...

Page 36: ...sed on this printer are as follows When printing on paper that is commonly sold use the types of paper in the following table However it is recommended to use paper in the next category standard paper...

Page 37: ...r vapor For details contact service Standard Paper The following table shows the standard paper for this printer Trays 2 to 4 trays 3 and 4 are optional Standard sizes that can be automatically detect...

Page 38: ...cies XEROX P N 3R2780 XEROX P N JE 001 XEROX P N 3R91334 3M P N CG3300 Transparency Transparency without any white frame Note As output transparencies may stick together remove the transparencies from...

Page 39: ...paper jams malfunctions or damage to the machine Do not use them Fuji Xerox full color transparencies example V556 V558 V302 Paper exclusively for ink jet printer use Paper that is too thick or thin...

Page 40: ...per Store paper in the following locations Temperature of 10 30 C with a relative humidity of 30 65 After opening a ream of paper use the original cover sheets to wrap up the paper not used and store...

Page 41: ...paper tray outwards to unlock them 4 Hold the grip of the paper tray and pull its extendable part to the front until it reaches its maximum 5 Squeeze the length guide and slide it to the desired pape...

Page 42: ...s are loaded Configure the paper size when custom size paper is loaded Refer to Paper type and size that can be loaded Usable Paper on page 36 Setting paper size Setting Custom Paper Sizes on page 43...

Page 43: ...SELECT button to print on paper of another type or press CANCEL to cancel the job Refer to Specify Paper Type Online Help for the printer driver Setting Custom Paper Sizes To print on custom size pape...

Page 44: ...Size then press the button Enter values for the paper size to be used by pressing the or button 7 Press the SELECT button 8 Press the CANCEL button to exit the menus Setting Paper Types Settings on t...

Page 45: ...ess the button 4 Press the or button until the desired media type is displayed then press the SELECT button 5 Press the CANCEL button to exit the menu Plain Post Card Colored Other Card Stock Letter H...

Page 46: ...d contains the display LCD indicators and push buttons that allow you to view and change the printer settings Name Description MENU button Press to move to the menu operation Once in the menu operatio...

Page 47: ...tatus the machine cannot receive data or process printing Press again to exit the off line status and enter the on line status where the machine can receive data from the computer CANCEL button Press...

Page 48: ...active menu You can change the active menu by pressing the or button or by pressing the MENU button If you press the button repeatedly the first line of the display cycles through the main menus in t...

Page 49: ...e menus 1 Press the MENU button on the control panel 2 The LCD will display Print Jobs Menu on the first line of the display 3 Press the button to display Information Menu on the first line of the dis...

Page 50: ...nu Information Menu Print Menu Media Menu Sys Config Menu PCL Emulation FX Emulation Parallel Menu Serial Menu USB Menu Network Menu Sys Adjust Menu Date Time Menu Maintenance Menu Usage Menu Flash Me...

Page 51: ...n 6 Repeat steps 4 5 until all four numbers are correct 7 Press the SELECT button to enter the submenu 8 All the jobs associated with your password will be available Use the or buttons to scroll throu...

Page 52: ...ECT button to print the displayed submenu Use the procedures in the following table to access and change the printer information settings Submenus Default Setting Available Settings Procedure for Chan...

Page 53: ...tion allows you to print a demo page Press SELECT to print a Demo Page Print Error Log This function allows you to print the error log Press SELECT to print the Error Log Submenus Default Setting Avai...

Page 54: ...the procedures in the following table to access and change the print menu settings Submenus Default Setting Available Settings Procedure for Changing Setting Copies This submenu allows you to change...

Page 55: ...ray 1 Tray 2 Tray 3 Tray 4 Press or buttons to scroll through the available trays Press SELECT to save the tray Resolution This submenu allows you to set the resolution dpi 600 dpi 600 dpi 1200 dpi Pr...

Page 56: ...buttons to toggle between Portrait and Landscape Press SELECT to save this setting Lines Per Page 60 5 to 128 Press or buttons to increase or decrease the setting Press SELECT to save this setting Su...

Page 57: ...the following table to access and change the printer media settings Submenus Default Setting Available Settings Procedure for Changing Setting Tray1 Auto Sense This submenu allows you to set the Pape...

Page 58: ...the selected size Tray2 Paper size This submenu allows you to set the media size Tray 2 Auto Sense must be off Letter US else A4 Letter B5 A5 A6 Statement Executive C5 Envelope DL Envelope Com10 Envel...

Page 59: ...ess or button to scroll through the available sizes Press SELECT to set a paper size Tray3 Media Type This submenu allows you to set the media type Plain Plain Transparency Prepunched Letterhead Color...

Page 60: ...ss or button to scroll through the available media types Press SELECT to set a type Unit Of Measure This menu is used to set the unit of measurement for the Custom Paper Size feature Inches Default If...

Page 61: ...Press or button to select the X dimension Press SELECT to set dimension Tray2 Y Dimen Sets the paper length 11 00 in 279 4mm 5 83 14 00 in 148 255 6mm Press or button to select the Y dimension Press S...

Page 62: ...rough the submenus 5 Press the button to enter the submenu Use the procedures in the following table to access and change the Sys Config Menu settings Submenus Default Setting Available Settings Proce...

Page 63: ...ing the last digit to save this setting Toner Low This submenu sets the printer to either stop or continue printing when it goes into a low toner condition Continue Continue Stop Press or buttons to t...

Page 64: ...Available Settings Procedure for Changing Setting Font Source This submenu allows you to choose a font source Internal Internal Compact Flash User Flash Disk Drive Press or buttons to scroll through t...

Page 65: ...n CR Function This submenu allows you to define the action prompted by a carriage return a carriage return equals either a carriage return alone or a carriage return and a line feed together CR CR CR...

Page 66: ...to access and change the FX Emulation settings Submenus Default Setting Available Settings Procedure for Changing Setting Character Pitch This submenu allows you to choose the Characters Per Inch 10 c...

Page 67: ...on Top Position This submenu allows you to shift the image down in 0 1 inch increments 0 inch 0 inch 0 1 inch 0 2 inch 1 0 inch Press or buttons to scroll through the selections Press SELECT to save t...

Page 68: ...Use the procedures in the following table to access and change the Parallel Menu settings Submenus Default Setting Available Settings Procedure for Changing Setting Parallel This submenu allows you t...

Page 69: ...Use the procedures in the following table to access and change the Serial Menu settings Submenus Default Setting Available Settings Procedure for Changing Setting Serial Enable Enable Disable Press or...

Page 70: ...ess or buttons to toggle between Off and On Press SELECT to save the selection RTS Ready Busy Off Off On Press or buttons to toggle between Off and On Press SELECT to save the selection RTS On1 Off1 O...

Page 71: ...tons to toggle between High and Low Press SELECT to save the selection RTS Polarity High High Low Press or buttons to toggle between High and Low Press SELECT to save the selection Robust XON Off Off...

Page 72: ...or buttons to move through the submenus 5 Press the button to enter the submenu Use the procedures in the following table to access and change the USB Menu settings Submenus Default Setting Available...

Page 73: ...us 5 Press the button to enter the submenu Use the procedures in the following table to access and change the Network Menu settings Submenus Default Setting Available Settings Procedure for Changing S...

Page 74: ...umber Press to save the current set of numbers and move to the next set Repeat the procedure for each set of numbers When the last set of numbers is set press SELECT to save the IP address Gateway Add...

Page 75: ...sable Press SELECT to save the selection Hub Link Setting Auto Negotiate Auto Negotiate 10 Base T Full 10 Base T Half 100 Base T Full 100 Base T Half Press or buttons to scroll through the selections...

Page 76: ...us Default Setting Available Settings Procedure for Changing Setting Tray1 X Adjust This submenu fine adjusts the registration in the X axis 8 0 to 15 Press increase number to move the image to the ri...

Page 77: ...usts the registration in the Y axis 8 0 to 15 Press increase number to move the image to the down or press decrease number to move the image to the up Press SELECT to save the selection Tray4 X Adjust...

Page 78: ...the size selected Disable Enable Disable Press or to toggle between Enable and Disable Press SELECT to save this setting PCL Tray1 ID PCL escape sequence parameter value 0001 0000 to 9999 Press or but...

Page 79: ...git in the selected position Press the to select the digit and move to the next position Press SELECT after changing the last digit to save this setting PCL Auto ID PCL escape sequence parameter value...

Page 80: ...Changing Setting Month This submenu allows you to set the current month Current month January thru December Press or to scroll through the months Press SELECT to set the month Day This submenu allows...

Page 81: ...menu allows you to set time for a different time zone in hours 0 12 through 12 Press or to scroll through the offset selections Press SELECT to set the offset hours GMT Offset Mins This submenu allows...

Page 82: ...menu 4 Press the or buttons to move through the submenus 5 Press the button to enter the submenu Use the procedures in the following table to access and change the Maintenance Menu settings Submenus...

Page 83: ...he procedures in the following table to display the Usage Menu settings Submenus Example Available Settings Procedure for Changing Setting Page Count 123456 Press SELECT to display the total prints pr...

Page 84: ...stored is overwritten by random data When set to OFF the data is deleted Press or to toggle between On or OFF Press SELECT to save the selection Print This selection will read the selected file from...

Page 85: ...stored is overwritten by random data When set to OFF the data is deleted Press or to toggle between On or OFF Press SELECT to save the selection Print This selection will read the selected file from...

Page 86: ...the data was stored is overwritten by random data When set to OFF the data is deleted Press or to toggle between On or OFF Press SELECT to save the selection Print This selection will read the selecte...

Page 87: ...Job Accounting Menu 4 Press the or buttons to move through the submenus 5 Press the button to enter a submenu Use the procedures in the following table to access and change the Job Accounting setting...

Page 88: ...bmenu Use the procedures in the following table to access and change the spooling settings SubMenu Default Settings Available Settings Procedure for Changing Setting Start Spooling The spooling featur...

Page 89: ...act Flash Press to enter the location Press or to select the file Press SELECT to delete the file Destination The spooling feature allows print jobs to be automatically spooled to the Flash memory or...

Page 90: ...e Following the message on the control panel open the cover and remove the jammed paper If paper is torn check for any remaining torn pieces of paper Cover A When the optional offset catch tray is ins...

Page 91: ...OTE When the optional offset catch tray is installed close cover A first before returning the tray to its original position If you continue to print with the offset catch tray folded this may cause a...

Page 92: ...sh the paper trays completely back into the printer 2 Open and close cover A Doing this will clear the error message Cover B Remove the rear tray when opening the back cover Raise the lever as shown i...

Page 93: ...MPS6500b User s Guide 93 Cover C Duplex unit Remove the rear tray when opening the back cover Push up the lever shown in the diagram to open the cover Cover D Offset catch tray...

Page 94: ...ed Refer to Information Menu on page 52 on how to print the Error Log Limitations of the printer and incorrect settings at the printer computer and server corresponding to your network environment may...

Page 95: ...rn the bi directional communication setting to Disable on the control panel and then print again Parallel Menu on page 68 If insufficient memory use one of the following methods to rectify the problem...

Page 96: ...on Download the necessary fonts when using PostScript The printout is different from what is displayed on the screen Did you change the TrueType font settings to printer fonts Change to TrueType font...

Page 97: ...ing the setting to 600dpi will shorten the print time Online Help for the printer driver Printing with TrueType fonts may take up printing time Change the printing method for TrueType fonts in Specify...

Page 98: ...orrectly Push the paper tray completely into the printer Is the printer placed on a flat location Place the printer on a stable surface Setup and Quick Reference Guide Safety Notes Are the paper tray...

Page 99: ...positions Strange noise Is the printer placed on a flat location Place the printer on a stable surface Setup and Quick Reference Guide Safety Notes Is cover A open Close cover A securely Is the paper...

Page 100: ...cartridge is defective damaged or there is no more toner inside the cartridge Replace with a new drum toner cartridge Replacing the Drum Toner Cartridge P 113 The Toner Saving feature is on Uncheck th...

Page 101: ...dges when rubbed with your finger The toner is not fixed on the paper Paper is smeared with toner The paper loaded in the paper tray does not match the paper type set on the control panel Set the appr...

Page 102: ...d is not suitable Load the correct type of paper Usable Paper P 36 Text is blurred The paper used is not suitable Load the correct type of paper Usable Paper P 36 The paper is damp Replace with paper...

Page 103: ...the correct type of paper Usable Paper P 36 Check that the paper type on the printer driver or the control panel is correctly set Setting Paper Types P 44 The Draft Mode feature is turned on and the r...

Page 104: ...mmand Bad Target Str TARGET string format error Bad TEntry CMD Unrecognized Target Entry command Call Service Help message used for service type errors Cancel Job Confirmation prompt used when CANCEL...

Page 105: ...ailure Error message for Fuser Failure ID Mismatch Displayed for OEM ID Mismatch on EP Cartridge Initializing Displayed during Power on Initialization Insert Tray Recovery action displayed when tray n...

Page 106: ...s panel function that has been disabled Paper Low Tray 1 Tray 1 is low on paper Paper Low Tray 2 Tray 2 is low on paper Paper Low Tray 3 Tray 3 is low on paper Paper Low Tray 4 Tray 4 is low on paper...

Page 107: ...arning message displayed when Tray 2 is missing Tray 3 Missing Warning message displayed when Tray 3 is missing Tray 4 Missing Warning message displayed when Tray 4 is missing User FLASH String used t...

Page 108: ...to different networks Check with your network system administrator to verify that the network connecting the computer and that connecting the printer are linked by a router or a gateway Connect this p...

Page 109: ...ent disk capacity of the computer Unable to print SpoolError is displayed Double click My Computer and right click the disk example C drive installed with Windows 98 Windows Me Select Properties from...

Page 110: ...of LPD Spool and compare it with the print data which was sent in the single print instruction 1 If a single file of print data has exceeded the upper limit of the memory capacity divide the file int...

Page 111: ...ppens check if the printer is working properly The Refresh button is not working Are you using the supported OS and Web browser Refer to Checking Managing the Printer Status on the Computer on page 11...

Page 112: ...ur network administrator During E mail printing the attached PDF file was not printed If the memory capacity is insufficient it may not be printed If you print big attachments frequently we recommend...

Page 113: ...h as the print contents paper size paper type environment used and the frequency of switching on off the power of the machine If you continue to print with a drum toner cartridge whose replacement is...

Page 114: ...ot touch the surface of the photosensitive drum Do not let the drum toner cartridge stand or place it upside down The drum might be damaged A drum shutter protects the photosensitive drum from light D...

Page 115: ...ating noise or the interior of the cartridge may be damaged during operation Do not touch the surface of the photosensitive drum 4 Place the drum toner cartridge on a flat surface and pull out the sea...

Page 116: ...Settings List Press Info Prints status of the printer such as hardware configuration and network information Print this report to check whether optional accessories have been correctly installed Prin...

Page 117: ...CANCEL button to exit the menu system Printing Job Accounting Summary Prints a summary of all jobs printed Use the following procedure to enter the Job Accounting Menu and print the summary 1 Press t...

Page 118: ...ton until the text Disk Menu Flash Menu or Comp Flash Menu is shown on the first line of the display 3 Press the button to enter the selected menu 4 Press the or buttons to move through the submenus u...

Page 119: ...and settings required for using the network NOTE Network commands are not available when the printer is used as a local printer Computer OSs Microsoft Windows 95 Operating System Service Pack 1 or la...

Page 120: ...that enable Java Script are selected To compare the document in the cache and the document on the network either the setting that compares them every session or the setting that compares them every t...

Page 121: ...characters of the MAC address factory defaults the password is CASE Sensitive IP Filter Feature via IP Address List This feature allows you to register the IP addresses of computers that can be used...

Page 122: ...obs from the computer error history list of rejected print jobs e mails This feature is known as Mail Notice Service About Mail Notice Service The types of information that can be sent through Mail No...

Page 123: ...ng the settings always click Submit and switch off on the printer to reboot ITEM ITEM TO BE SET DESCRIPTION Maintenance Services Option Mail Notice Service Select Enable Network General Settings Admin...

Page 124: ...completion check box and enter an email address for notification Email Address 5 Click Printing Preferences on the General tab The Printing Preferences dialog box will be displayed 6 Click the Detail...

Page 125: ...mber of printed pages for different meters can be checked on the display of the control panel The following procedure shows how to check the meter 1 Press the MENU button to display the Menu screen 2...

Page 126: ...ve machine s interior can cause electric shock Cleaning the Exterior Clean the exterior of the printer about once a month Wipe the parts with a wet but well wrung soft cloth Then wipe with another dry...

Page 127: ...closing cover A Never touch a labelled area found on or near the heat roller You can get burnt If a sheet of paper is wrapped around the heat roller do not try to remove it bym yourself to avoid injur...

Page 128: ...pen Cover A and after removing the drum toner cartridge clean the feed roller C Tray module one location 3 Even without uninstalling the tray module you can clean the feed roller after pulling out the...

Page 129: ...widen the tab on the feed roll to loosen it 2 and then slowly remove the feed roll from the shaft of the paper tray 3 3 Wipe the rubber parts with a wet but well wrung soft cloth 4 Turn the short tab...

Page 130: ...nd paper weighs 18 8 kg When moving the equipment make sure that there are two or more persons carrying it When lifting the machine be sure to observe the following points failure to do so may cause t...

Page 131: ...aper wrapped and away from humidity and dirt 5 Push the paper tray completely into the printer 6 Open cover A Important Do not touch any parts inside the printer 7 Hold the drum toner cartridge by the...

Page 132: ...SPANISH OG GERMAN 1S SPANISH 90D ISO DUTCH 0E ROMAN EXT 91S ISO SWEDISH 1 92S ISO SWEDISH 2 93S ISO SWEDISH 3 2038Z IBM 437 2039Z IBM 850 2037Z IBM 860 2036Z IBM 863 2035Z IBM 865 8Q PC SET 1 9Q PC E...

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Summary of Contents for MPS6500b

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