Oki MC560 Plus User Manual Download Page 172

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Troubleshooting > 172

Error

380

Open front cover

%ERRCODE%:

paper jam

Open the front cover, remove

the paper and close the cover.

See “Clearing paper jams”

If the code still appears, contact

your dealer.

Error

381
382
383
385
389

Open top cover

%ERRCODE%:

paper jam

Open the top cover, remove the

paper and close the cover.
Error 381: Transport
Error 382: Exit
Error 383: Duplex entry
Error 385: Around fuser unit
Error 389: Printing page lost

See “Clearing paper jams”

If the code still appears, contact

your dealer.

Error

370
371
373

Open duplex cover

%ERRCODE%:

paper jam

Open the duplex cover, remove

the paper and close the cover.
Error 370: Duplex reversal
Error 371: Duplex input
Error 373: Multi-feed into

duplex (duplex remain jam)

See “Clearing paper jams”

If the code still appears, contact

your dealer.

Error

372

Open front cover

%ERRCODE%:

paper jam

Misfeed from duplex. Open the

front cover, remove the paper

and close the cover.

See “Clearing paper jams”

If the code still appears, contact

your dealer.

Error

360

Install duplex unit

%ERRCODE%:

duplex unit

open

Duplex unit is open (removed).

When this error is detected,

printing stops.

Error

350
351
352
353

Replace image drum

%ERRCODE%:%COLOR%

drum

life

The image drum has reached

the end of its life (alarm).
Error 350: Y
Error 351: M
Error 352: C
Error 353: K
Warning status takes effect at

cover open/close.

STATUS
/ CODE

MESSAGE

MEANING / ACTION

Summary of Contents for MC560 Plus

Page 1: ......

Page 2: ...stitute endorsement by the manufacturer While all reasonable efforts have been made to make this document as accurate and helpful as possible we make no warranty of any kind expressed or implied as to...

Page 3: ...ray 23 Face down stacker 23 Face up stacker 23 Loading paper 24 Cassette tray 24 Multi purpose tray 27 Configuring your machine 29 Minimum configuration requirements 29 Pre configuration information 2...

Page 4: ...e list 163 A guide to printing 182 How to access the driver screens 182 Changing the driver defaults 183 Changing the application s driver settings 183 PCL saved driver settings 183 Setting the driver...

Page 5: ...mulations CMYK source data 206 Rendering intents 209 Pure black text graphics 210 Color match precision 210 Printer driver settings for ICC profile creation or no color matching 210 Finishing options...

Page 6: ...mpt to induce vomiting if person is unconscious If inhaled move the person to an open area for fresh air Seek medical attention If it gets into the eyes flush with large amounts of water for at least...

Page 7: ...her toner cartridge may not operate at all even if it is described as compatible and if it does work your product s performance and print quality may be degraded Specifications subject to change witho...

Page 8: ...o your documents Up to 20 pages per minute in full color for fast printing of high impact color presentations and other documents Up to 10 copies per minute at 300 dpi in full color for fast copying U...

Page 9: ...y eliminating outbound anonymous emails for security reasons Multi tasking Supports scanning one job while printing another to ensure greater productivity Digital Copying An intuitive control panel ma...

Page 10: ...per and compact printing of larger documents Storage cabinet ABOUT THIS GUIDE This manual is your user s guide check the web site www okiprintingsolutions com for the most up to date version for your...

Page 11: ...de is intended to be read on screen using an Adobe Reader Use the navigation and viewing tools provided in Adobe Reader You can access specific information in two ways In the list of bookmarks down th...

Page 12: ...ges you wish to print a All pages 1 for the entire manual b Current page 2 for the page at which you are looking acroprint1 eps c Pages from and to 3 for the range of pages you specify by entering the...

Page 13: ...ith LCD display Status LEDs and operator buttons 4 Front Cover release lift 5 Paper tray Standard blank paper tray Holds up to 300 sheets of 20 lb 80g m paper 6 Multi purpose feeder shown closed Used...

Page 14: ...njunction with the multi purpose feed tray the paper path through the MFP is essentially straight This avoids bending the paper around curves in the paper path and enables feeding of up to 54 lb 203g...

Page 15: ...aling can be made from preset percentages 2 One touch keypad Provides one touch dialing of your most often used or favorite fax numbers 3 Keypad Alpha numerical keys used to enter copy quantity fax nu...

Page 16: ...Down Left Right Keys Used to move the cursor in the LCD up down left right The up down keys are used to switch function indication 10 OK Used to select and confirm current setting selections 11 Return...

Page 17: ...set up the MFP 15 Reset Select to change the scanner to the factory default settings 16 Power save Press once to go to sleep mode continuous press is invalid 17 Power LEDs Power Alarm Sleep Illuminate...

Page 18: ...ystems However if your system does not support auto launching CD ROMs press the Start button choose RUN type d setup exe d the CD ROM drive in use and then click OK 4 Follow the on screen instructions...

Page 19: ...network setup tool can discover the devices over network connections MFP setup jpg 1 To search and install select File Search All Devices 2 Click Search MFP setup search jpg 3 Highlight the required s...

Page 20: ...Bright White Proofing Paper 32 lb US Bond 120 g m2 Use of heavily embossed or very rough textured paper is not recommended Pre printed stationery can be used but the ink must not offset when exposed t...

Page 21: ...of label stock may damage the printer due to the labels peeling off during the printing process Suitable types are Avery 5161 White Laser Label Letter size Avery 7162 7664 7666 White Laser Labels siz...

Page 22: ...lications this function is enabled in the driver settings When printing from other systems this function is enabled in the Print Menu SIZE DIMENSIONS WEIGHT G M A6 4 1339 x 5 8268 inches 105 x 148mm L...

Page 23: ...10 envelopes can be loaded at one time subject to a maximum stacking depth of 0 3937 inches 10mm Watermarked or headed paper should be loaded print side up and top edge into the MFP FACE DOWN STACKER...

Page 24: ...e the paper tray from the MFP Pull out paper 2 Fan the paper to be loaded at the edges 1 and in the middle 2 to ensure that all sheets are properly separated then tap the edges of the stack on a flat...

Page 25: ...and paper guides 2 to the size of paper being used To prevent paper jams Do not leave space between the paper and the guides and rear stopper Do not overfill the paper tray Capacity depends on the ty...

Page 26: ...250 sheets depending on paper weight 6 For face up printing make sure the face up rear stacker 3 is open and the paper support 4 is extended Paper is stacked in reverse order and tray capacity is app...

Page 27: ...aded face up with top edge to the left and short edge into the MFP Do not exceed the paper capacity of about 50 sheets or 10 envelopes Maximum stacking depth is 0 3937 inches 10mm 3 Press the tray lat...

Page 28: ...Loading paper 28 Note You only need to update one menu the scanner and printer menus automatically synchronise to ensure the information is consistent...

Page 29: ...ument s via intranet FTP HTTP or CIFS Protocol environment Windows 2000 Windows XP HTTP or FTP server PRE CONFIGURATION INFORMATION GENERAL There are no factory default PIN or passwords these should b...

Page 30: ...5 DNS server 6 SMTP server 7 SMTP port 25 8 POP3 server 9 POP3 Port 110 Explanation 1 DHCP Enable Choose Yes to obtain IP subnet gateway addresses automatically from DHCP server After changing settin...

Page 31: ...he IP address of DNS Server assigned by your network administrator 8 POP3 Server The IP address of your POP3 server 9 POP3 Port The port number of your POP3 Server Enter the DNS name or IP and port nu...

Page 32: ...omatically given for the MFP 2 IP Address An IP Internet Protocol address uniquely identifies a host connection to an IP network System administrator or network designer assigns the IP address The IP...

Page 33: ...r destinations must be defined by the system administrator before the MFP can be used to distribute any scanned document s on the network Network and E mail parameters Defines the parameters for TCP I...

Page 34: ...P s Management Utility please refer to the user s manual of the Network Setup Tool on the CD ROM supplied 3 From the MFP scanner control panel For illustration purposes only the configuration menu opt...

Page 35: ...eld of your browser and then press Enter The MFP web page appears For example http 192 168 1 41 webpage jpg Note The Administrative Settings are blocked by a password It is recommended that the system...

Page 36: ...done so install the MFP Network Setup Tool as described in MFP network setup tool on page 18 MFP note The Administrative Settings are blocked by a password It is recommended that the system administr...

Page 37: ...ine 37 FROM THE SCANNER CONTROL PANEL Press Menu 1 on the scanner control panel Use the UP and DOWN arrow keys 2 to navigate OK 3 to select and Return 4 to cancel the selection or exit the menu item C...

Page 38: ...e Device name Displays the device name Scanner MAC address Displays the scanner MAC address Printer Serial No Displays serial number F W version Displays firmware versions 1 Printer CU version 2 Print...

Page 39: ...vy MP Media Weight Medium Heavy Ultra Heavy Tray 1 Media Type Plain LTRhead Bond Recycled Rough Tray 2 Media Type Plain LTRhead Transparency Bond Recycled CardStock Rough MP Media Type Plain Letterhea...

Page 40: ...Name User s choice Password User s choice Def Subject Default text for the Subject field in e mail messages from the MFP Up to 64 characters are allowed The default subject is used only when users did...

Page 41: ...Select to print broadcast report Cancel Fax Jobs Select to cancel fax jobs stored in the MFP s memory SET UP FAX Station ID Fit to page Detect dial tone Detect busy tone Re dial Redial interval Ring r...

Page 42: ...owing security settings Copy restricts the use of the copy function only Copy Scan to restricts the use of the copy and scan functions Fax restricts the use of the fax function only Fax Copy restricts...

Page 43: ...digits will be denied Power Save Enable Disable Power Save Time Select to enter power saving mode after the machine has stopped using for a specific period Choice 5 15 30 60 240 minutes Default Mode S...

Page 44: ...password to ensure security ITEM DESCRIPTION OR CHOICE Address Book Manager Set up a list of e mail addresses and groups to which to send your scanned images Profile Manager Create profiles of the fi...

Page 45: ...Prints complete menu listing with current MFP settings shown Print File List Execute Prints a list of overlays macros fonts and other files stored on the MFP s hard disk drive if installed Print PCL...

Page 46: ...MFP Color Prof List Execute Prints a list of the resident color profiles ITEM ACTION DESCRIPTION Note This item should always be selected before switching the printer off to ensure that no hard disk d...

Page 47: ...tray sequence order when automatically switching MP Tray Usage DO NOT USE WHEN MISMATCH If a document to be printed demands a paper size not installed in the selected tray the MFP can automatically fe...

Page 48: ...ty of print jobs are in color The MFP automatically switches between 20ppm for each color page and 32ppm for each black and white page When black and white pages are printed the 3 color drums are auto...

Page 49: ...E DESCRIPTION ITEM CHOICE DESCRIPTION Tray1 Papersize A4 A5 A6 B5 LEGAL14 LEGAL13 5 LEGAL13 LETTER EXECUTIVE CUSTOM Selects the size of paper loaded in Tray 1 upper tray if both trays installed For CU...

Page 50: ...Selects the size of paper loaded in Tray 2 lower if installed For CUSTOM setting see X DIMENSION and Y DIMENSION later in this table Tray2 Mediatype PLAIN LETTERHEAD TRANSPARENCY BOND RECYCLED CARDSTO...

Page 51: ...lected type of media MPT Mediaweight Medium 20 24 lb 75 90g m Heavy 24 32 lb 91 120g m ULTRA HEAVY 32 54 lb 121 203g m Selects the media weight to be fed from the multi purpose tray Unit Of Measure MI...

Page 52: ...adjust the color balance C Highlight C Mid Tone C Dark M Highlight M Mid Tone M Dark Y Highlight Y Mid Tone Y Dark K Highlight K Mid Tone K Dark 3 0 3 3 0 3 3 0 3 3 0 3 3 0 3 3 0 3 3 0 3 3 0 3 3 0 3 3...

Page 53: ...N Selects from a range of industry standard color swatches UCR LOW MEDIUM HIGH CMY 100 Density DISABLE ENABLE When enabled black areas are produced using 100 C M and Y instead of black This results in...

Page 54: ...Warning ONLINE JOB When ONLINE non critical warnings such as requests for a different paper size can be cleared by pressing the ON LINE button When set to JOB they are cleared when the print job resum...

Page 55: ...99 99 CPI Point size of selected default font Symbol Set PC 8 PCL symbol set If the font source and number are changed to one which does not support the selected symbol set this must be changed to an...

Page 56: ...Set SET 1 SET 2 Specifies a character set Symbol Set IBM 437 Specifies a symbol set Letter 0 Style DISABLE ENABLE Specifies the style that replaces 9BH with letter o and 9DH with a zero Zero Characte...

Page 57: ...Sets the height of a character SAME Regardless of CPI same height DIFF As CPI character heights vary ITEM CHOICE DESCRIPTION ITEM CHOICE DESCRIPTION Character Pitch 10 CPI 12 CPI 17 CPI 20 CPI PROPORT...

Page 58: ...e distance of print from the top edge of the paper Left Margin 0 0 inch 1 0 inch 0 25 4 mm Specifies the distance of print from the left hand edge of the paper Fit To Letter DISABLE ENABLE Sets the pr...

Page 59: ...ncel Power Save ENABLE DISABLE Enables or disables automatic power save mode Delay before entering this mode is set in the system configuration menu Paper Black Setting 2 0 2 Used for small adjustment...

Page 60: ...of pages printed in monochrome K Drum Life Remaining C Drum Life Remaining M Drum Life Remaining Y Drum Life Remaining Percentage of life remaining in these consumable items Belt Life Remaining Percen...

Page 61: ...efore if the HTTP Server does use an anonymous account for authentication when you use this MFP to save files there is no need for setting any text in the field of Login name and Password for the MFP...

Page 62: ...rnet service manager in Control Panel 2 Select Default Web site and right click C Inetpub wwwroot X cabinet 3 Select Properties IIS anon1 jpg 4 In the X cabinet dialog box select the Directory securit...

Page 63: ...X cabinet Files you have to make sure the anonymous account has the correct privileges You should make the following settings 1 Select C Inetpub wwwroot X cabinet Files directory in Windows Explorer...

Page 64: ...directory as per the network settings for sharing in MS Windows Under the User level mode of Windows 2000 use the account and password with the privilege of write as the login name and Password for t...

Page 65: ...te selections and exit the menu ADVANCED SET UP Your machine offers a multitude of features which reduce the time required for manual operation and make fax communications more efficient Adding a spee...

Page 66: ...tries To add a new group dial number to the phone book 1 Press the Menu button on the control panel 2 Using the UP arrow key navigate to Fax Settings and press OK 3 Press OK to select Phone Book 4 Usi...

Page 67: ...s OK to select the required fax number This can be repeated if multiple deletions are required The selected row s will be marked with an 6 Press Return to finish selecting and return to the previous s...

Page 68: ...Book 4 Using the DOWN arrow key navigate to Delete All then press OK 5 At the prompt select Yes to confirm deletions or No to cancel the operation Connecting to a PBX Private Branch Exchanges PBXs are...

Page 69: ...busy No answer Communication error To set auto redial 1 Press the Menu button to prompt the menu settings screen 2 Using the UP arrow key navigate to Fax Settings and press OK 3 Using the UP arrow ke...

Page 70: ...Press Return to store the new configuration settings and exit the menu Distinctive Ring Detection DRD When using Distinctive Ring Detection DRD your phone company assigns a second phone number to the...

Page 71: ...ons and exit the menu Note When programming the DRD Ring Pattern some trial and error may be required in order to choose the correct pattern for the additional number Start by selecting Pattern1 to se...

Page 72: ...Menu button on the control panel 2 Using the UP arrow key navigate to Fax Settings and press OK 3 Using the UP arrow key navigate to Setup Fax then press OK 4 Using the UP DOWN arrows keys navigate t...

Page 73: ...PostScript 3 emulation If you print mainly from general Office applications choose one of the PCL drivers For faster printing of PDF documents choose PostScript If you print mainly from professional D...

Page 74: ...ges in numerical order 4 You can specify how many pages to print on a sheet Pages will be scaled to fit the number you choose If you choose booklet printing requires duplex unit two pages will automat...

Page 75: ...can be selected such as normal one page per sheet or N up where N can be any number up to 16 for printing scaled down pages at more than one page per sheet Booklet printing prints two pages per sheet...

Page 76: ...ter control panel or from your PC with the Storage Device Manager utility There are three parts in job spooling 1 Sending the document See Sending the document on page 76 2 Printing the document See P...

Page 77: ...ou come to print you will need a distinctive name to distinguish between each of your print jobs 6 If you would like a prompt at the MFP for the job name click the Request checkbox below the name entr...

Page 78: ...ppears in the display 4 Use the buttons to select the name of the print job you wish to print and press ENTER to select it 5 If necessary use the buttons to highlight the PRINT option 6 Press ENTER to...

Page 79: ...r mind about printing a stored document you can delete it from the MFP s hard disk without printing it first 1 Follow Steps 1 to 4 in the above procedure for printing the document 2 Use the buttons to...

Page 80: ...If you need to scan copy send fax pages from books newspaper clippings or paper with wrinkles or curls place them on the glass PLACING DOCUMENT S IN THE ADF Before using the ADF please make sure that...

Page 81: ...ds up to 50 pages at one time 2 Place the document with the text face UP in the ADF and make sure that the top of each page is fed in first 3 Adjust the Paper Guides 1 to center the document in the AD...

Page 82: ...ING DOCUMENT S VIA E MAIL BASIC OPERATION Control menu sending_oda jpg 1 Place your document s with text face UP in the ADF or face DOWN on the glass as described above 2 Press Send Mode 1 on the cont...

Page 83: ...6 to send your document s in black and white or the Color button 7 to send your document s in color ADVANCED OPERATION If you are not satisfied with the scanned image you can use the advanced features...

Page 84: ...in the field Color output format Choose the output format for the document to be scanned in colors from PDF TIF JPEG and MTIF Also select the compression rate from Low Medium High B W output format T...

Page 85: ...cters can be entered in the Attachment To From CC BCC and the Def Subject field If you wish to scan a multi page document and convert it to a single image file choose your output file format to be MTI...

Page 86: ...and starting the Network Setup Tool on the CD ROM supplied 1 Place your document s with text face UP in the ADF or face DOWN on the glass 2 Press Send Mode 1 and FTP Address 2 buttons on the control...

Page 87: ...2 If required press the Copy Mode button 1 on the control panel to prompt the Copy screen 3 Press Mono 2 to copy your document s in black and white or Color 3 to copy your document s in color Note Fa...

Page 88: ...Settings button 2 to prompt the Additional settings screen Below iare the factory defaults for the Additional Settings note For illustration purposes only the advanced features shown are as accessed...

Page 89: ...sabled Duplex Optional Off Short Edge Long Edge N Up Paper Save 1 in 1 4 in 1 Horizontal 4 in 1 Vertical Edge Erase Note When Collate is set the items N Up and Duplex are not displayed Note Long edge...

Page 90: ...48 0 9843 inches Bottom 0 6 13 19 25 mm 0 0 2362 0 5118 0 748 0 9843 inches Paper Supply Legal Letter A4 A5 Input Tray Auto Tray 1 Tray 2 Optional MP Changing scaling The machine is preset to 100 scal...

Page 91: ...uminated then press the 2 or 3 button to enlarge or reduce your document in 1 increments Improving copy quality The machine is preset to Speed If required you can change to Text or Photo to improve th...

Page 92: ...y screen 2 Press the Additional Settings button 3 Using the UP arrow navigate to the Density setting and press OK 4 Select the required density and press OK Increasing copy count The machine is preset...

Page 93: ...on the glass 2 Press the Fax Mode button 1 on the control panel to prompt the Fax screen 3 Enter the destination fax number by either typing in the number using the numeric keypad 4 pressing the requ...

Page 94: ...ly if you wish to change this to manual receive refer to Manual receive on page 70 for details Note 1 Fax transmissions are sent in black and white only 2 If you make a mistake during the transmission...

Page 95: ...tings If there are any changes made the settings will return to the these factory default settings when you press the Reset button 3 note For illustration purposes only the advanced features shown are...

Page 96: ...eset to the Normal level of density If your original document comes with a lighter or darker contrast you can improve the quality by using the Adjusting Density feature To change density 1 Press the F...

Page 97: ...documents at a specific date and time To set the fax to delay send 1 Place your document s with text face UP in the ADF or face DOWN on the glass 2 Press the Fax Mode button on the control panel to p...

Page 98: ...ing the first document Once the current scanning operation is complete the LCD will display To scan another page press select OK If you have further documents to scan press OK to continue scanning or...

Page 99: ...vigate to the Polling Receive setting and press OK 4 Select ON and press OK 5 Press Return to exit the menu and return to the fax screen 6 Enter the desired location using the Speed Dial keys or the n...

Page 100: ...eed and or group dial buttons Press OK after entering each fax number 4 Press Return to exit the menu and return to the fax screen 5 Press Mono to start sending the document s Note After you have comp...

Page 101: ...igate through the list of fax jobs 6 Press OK to select the required job s for deletion The selected row s will be marked with an 7 Press Return to finish selection and return to the upper screen 8 Pr...

Page 102: ...the File menu see your application s user s guide to determine how the TWAIN link is used A dialog box with a list of scanning sources appears 3 Select your printer You need to select the source only...

Page 103: ...down menu 8 Select a scanning resolution from the Resolution 3 drop down menu 9 Select the setting for the scanning features e g Sharpen Descreen etc that you want to use see enhancing your image late...

Page 104: ...ess level from 100 to 100 5 Contrast Adjust the contrast level from 100 to 100 6 Further tools Descreen Sharpen Color Adjustment Auto Level Advanced Settings 7 Invert Reverse the color of the scanned...

Page 105: ...from the automatic document feeder ADF Image type Scanner 3 eps 1 Choose B W if your original contains only B W text pencil or ink sketch 2 Halftones are the reproduction of an image that gives the il...

Page 106: ...om Enlarge your previewed image to the maximum of the preview window Inverting and selecting your image 1 Invert The invert command reverses the brightness and the color in the image For color images...

Page 107: ...diagonal drag and drop Enhancing the image 1 Descreen Eliminates the moire patterns commonly found in printed matter 1 Before 2 After Moire pattern An undesirable pattern in a color printing resultin...

Page 108: ...fore 2 After Scanner 6 eps 4 Auto level Automatically adjusts the highlight and shadow areas of the scanned image to optimize the following Using the advanced features Scanner 7 eps 1 Click the Switch...

Page 109: ...r allows you to extend the range of color and reveal more details in a gray or color image Shadow 1 The darkest point of an image Gamma 2 The middle tones of the image Highlight 3 The lightest point o...

Page 110: ...ht 255 Shadow 0 Normal 2 Highlight 210 Shadow 10 3 Highlight 200 Shadow 0 4 Highlight 255 Shadow 50 3 Adjusting the curve Adjusts the midtones of the image without dramatically altering their lightest...

Page 111: ...ight to increase the saturation level or to the left to decrease the level The level of saturation determines whether the color is pale or rich c Lightness Increase the lightness by moving the triangl...

Page 112: ...llows you to remove one of the R Red G Green or B Blue color channels This function is particularly useful when converting to text using OCR software 7 Using custom settings Click on the Custom Settin...

Page 113: ...licking the button you can change the measuring unit Choice Inch cm Pixel 2 Paper Size Choice Card 4 x 2 5 Photo 5 x 3 5 Photo 3 5 x 5 Photo 4 x 6 Photo 6 x 4 B5 A5 A4 Letter and Scanner Maximum 3 Ima...

Page 114: ...R LOW or if print appears faded first open the top cover and try tapping the cartridge a few times to evenly distribute the toner powder This will enable you to obtain the best yield from your toner c...

Page 115: ...w any regulations recommendations etc which may be in force concerning waste recycling If you do spill any toner powder lightly brush it off If this is not enough use a cool damp cloth to remove any r...

Page 116: ...1 Gently raise the scanner 2 Press the cover release a and open the MFP s top cover b fully Cover Release eps b a WARNING If the MFP has been powered on the fuser may be hot This area is clearly label...

Page 117: ...our cartridges ID Order eps a Pull the colored toner release lever 1 on the cartridge to be replaced fully towards the front of the MFP Toner Release in Situ eps 1 2 3 4 1 Cyan cartridge 2 Magenta car...

Page 118: ...er from marking your furniture 6 Remove the new cartridge from its box but leave its wrapping material in place for the moment 2 1 CAUTION The green image drum surface is very delicate and light sensi...

Page 119: ...evenly inside the cartridge Shake eps 8 Remove the wrapping material and peel off the adhesive tape from the underside of the cartridge Tape eps 9 Holding the cartridge by its top center with the colo...

Page 120: ...he cartridge down onto the image drum unit Toner In in Situ eps 11 Pressing gently down on the cartridge to ensure that it is firmly seated push the colored lever 1 towards the rear of the MFP This wi...

Page 121: ...the scanner Scanner down eps IMAGE DRUM REPLACEMENT The MFP contains four image drums cyan magenta yellow and black 1 Gently raise the scanner Scanner up eps CAUTION Antistatic symbol eps Static sens...

Page 122: ...b fully Cover Release eps 3 Note the positions of the four cartridges ID Order eps b a WARNING If the MFP has been powered on the fuser will be hot This area is clearly labelled Do not touch 1 2 3 4 1...

Page 123: ...d damaging the green drum surface CAUTION The green image drum surface at the base of the cartridge is very delicate and light sensitive Do not touch it and do not expose it to normal room light for m...

Page 124: ...cartridge to the right to release the left hand end as shown and withdraw the toner cartridge out of the image drum cartridge Place the cartridge on a piece of paper to avoid marking your furniture 8...

Page 125: ...left end in first and then lower the right end in It is not necessary to fit a new toner cartridge at this time unless the remaining toner level is very low 10 Push the colored release lever 1 away fr...

Page 126: ...f the MFP cavity ID Lower In eps 12 Close the top cover and press down firmly at both sides so that the cover latches closed 13 Gently lower the scanner Scanner down eps Note If you need to return or...

Page 127: ...image drums This unit requires replacement approximately every 60 000 pages Switch off the MFP and allow the fuser to cool for about 10 minutes before opening the cover 1 Gently raise the scanner 2 Pr...

Page 128: ...s 4 Lift each of the image drum units out of the MFP and place them in a safe place away from direct sources of heat and light ID Bag eps WARNING If the MFP has been powered on the fuser will be hot T...

Page 129: ...the drive gear towards the rear of the MFP Locate the drive gear into the gear inside the printer by the rear left corner of the unit and lower the belt unit flat inside the MFP CAUTION The green imag...

Page 130: ...place the four image drums complete with their toner cartridges into the printer in the same sequence as they came out cyan nearest the rear magenta yellow and black nearest the front 11 Close the top...

Page 131: ...fuser to cool for about 10 minutes before opening the cover 1 Gently raise the scanner Scanner up eps WARNING If the MFP has recently been powered on some fuser components will be very hot Handle the...

Page 132: ...two fuser retaining levers 2 towards the front of the printer so that they are fully upright Fuser Unlock eps 5 Holding the fuser by its handle 1 lift the fuser straight up and out of the MFP If the f...

Page 133: ...wards you Fuser Alone eps 8 Lower the fuser into the MFP locating the two lugs 3 into their slots in the metal partition which separates the fuser area from the image drums 9 Push the two retaining le...

Page 134: ...pad assembly and feed rollers may become contaminated with ink toner particles or paper dust In this case the scan module may not feed documents smoothly If this occurs follow the cleaning procedure b...

Page 135: ...g or damage the springs near the pad 2 5 Wipe the pad 2 from top to bottom being careful not to hook the springs 6 Close the ADF front cover CLEAN THE DOCUMENT GLASS The document glass needs to be cle...

Page 136: ...document cover to remove dust or any toner particles 4 Close the document cover 1 CLEAN THE LED HEAD Clean the LED head when printing does not come out clearly has white lines or when text is blurred...

Page 137: ...a and open the MFP s top cover b fully 3 Gently wipe the LED head surface with LED lens cleaner or soft tissue LED head clean eps b a CAUTION Do not use methyl alcohol or other solvents on the LED hea...

Page 138: ...Maintenance 138 4 Close the top cover and press down firmly at both sides so that the cover latches closed 5 Gently lower the scanner Scanner down eps...

Page 139: ...also enables booklet printing which uses even less paper and makes large documents even easier to handle The duplex unit slides straight into the rear of the MFP and requires no tools to install 1 Unp...

Page 140: ...1 on the scanner control panel b Using the UP DOWN arrow keys 2 navigate to the Report Print menu and press OK 3 once for the menu map c Press OK 3 again to print the menu map d When the menu map is...

Page 141: ...memory board containing 512MB giving a total memory capacity of 768MB maximum 1 Switch the MFP off and disconnect the AC power cable 2 Pull open the access panel on the side of the machine 3 Carefull...

Page 142: ...ion slot and the small cutout is closer to the bottom of the machine 7 Gently push the board into the RAM expansion slot until it latches in and will not go any further Memory install eps 8 Close the...

Page 143: ...t page of the menu map Near the top of the page between the two horizontal lines you will see the current MFP configuration This list contains the figure for total memory size This should indicate the...

Page 144: ...on the side of the machine 3 Locate the clip 1 on the top of the disk unit into the slot 2 in the printer 4 Plug the end of the connecting cable 3 into the disk unit connector 4 in the printer 5 Tight...

Page 145: ...When the MFP is ready print a menu map as follows a Press Menu 1 on the scanner control panel b Using the UP DOWN arrow keys 2 navigate to the Report Print menu and press OK 3 once for the menu map c...

Page 146: ...at it knows the hard disk unit has been fitted and the additional features can be made available immediately See Adjusting windows printer drivers on page 147 ADDITIONAL PAPER TRAY 1 Switch the MFP of...

Page 147: ...n here are for Windows XP Other Windows versions may appear slightly different but the principles are the same PCL DRIVER If you have installed a memory upgrade it is not necessary to change the PCL p...

Page 148: ...led PS DevSettings Tab eps 1 Open the Printers window called Printers and Faxes in Windows XP via the Start Menu or from the Windows Control Panel 2 Right click the printer icon for this printer and c...

Page 149: ...Jams can occur due to paper misfeeding from a paper tray or at any point on the paper path through the MFP When a jam occurs the printer immediately stops and the Alert LED on the status panel informs...

Page 150: ...paper out of the ADF unit 4 Close the ADF front cover JAMS IN THE PRINTER 1 If a sheet is well advanced out of the top of the printer simply grip it and pull gently to draw it fully out If it does no...

Page 151: ...the four cartridges ID Order eps It will be necessary to remove the four image drums to gain access to the paper path WARNING If the MFP has been powered on the fuser will be hot This area is clearly...

Page 152: ...ently onto a piece of paper to prevent toner from marking your furniture and to avoid damaging the green drum surface 6 Repeat this removal procedure for each of the remaining image drum units CAUTION...

Page 153: ...t unit a To remove a sheet with its leading edge at the front of the belt 1 carefully lift the sheet from the belt and pull it forwards into the internal drum cavity and withdraw the sheet 2 4 3 1 CAU...

Page 154: ...edge of the sheet from the belt push the fuser pressure release lever 4 towards the front and down to release the fuser s grip on the sheet and withdraw the sheet through the drum cavity area Then all...

Page 155: ...cavity making sure to locate them in the correct order ID Order eps Holding the complete assembly by its top center lower it into place in the MFP locating the pegs at each end into their slots in the...

Page 156: ...ay 5 and check for a sheet of paper in the rear path area 6 Rear paper jam eps Pull out any sheets found in this area If the sheet is low down in this area and difficult to remove it is probably still...

Page 157: ...e center of the unit open the cover and remove any sheets in this area then close the cover Duplex Jam eps 13 Lift the front cover release and pull open the front cover Printer Fr CoverRel eps 14 Chec...

Page 158: ...is stacked properly is undamaged and that the paper guides are properly positioned against the edges of the paper stack When satisfied replace the tray Jams 5 eps 16 Close the top cover and press dow...

Page 159: ...Troubleshooting 159 Scanner down eps When the jam has been cleared if Jam Recovery is set to ON in the System Configuration Menu the MFP will attempt to reprint any pages lost due to paper jams...

Page 160: ...s See Initial set up on page 64 THE DISPLAY SHOWS A COMMUNICATIONS ERROR This indicates any of a number of problems The MFP may be incompatible with the remote machine or the remote machine may not be...

Page 161: ...that the document is loaded correctly before faxing with text face UP in the ADF or face DOWN on the glass IMAGE OF RECEIVED FAX IS VERY POOR Try making a copy of a document on the local machine to ma...

Page 162: ...o the correct time and date See Initial set up on page 64 MFP WILL NOT POLL A REMOTE MACHINE Call the person at the remote machine and make sure that they have loaded documents and that their machine...

Page 163: ...e error 2 Check SUM error 3 Printer model No error 4 DModule I F version error 5 FAT version error Restart the machine Turn it off and on again If the code still appears contact your dealer Initializi...

Page 164: ...ho is denied color printing Contact your network administrator for help Normal Cancelling job Buffer full Indicates that a job is being cancelled because the printer area where the logs are stored has...

Page 165: ...only Warning Belt life Notifies the life of the belt This is a warning only Warning color toner empty Toner empty Warning status takes effect at Cover Open Close Allows printing approx 50 pages A4 Le...

Page 166: ...as been cancelled Contact your network administrator for help Press the Online key to remove message from the LCD Warning job_cancel Log buffer full Job rejected Buffer is full job has been cancelled...

Page 167: ...ctory 11 Not same volume 12 Read only 13 Root dir full 14 Dir not empty 15 Bad disk 16 No label 17 Invalid parameter 18 No contig space 19 Can not change root 20 FD obsolete 21 Deleted 22 No block dev...

Page 168: ...hat message data to be updated is being processed Error online Download message Writing Indicates that message data to be updated is being written Error online Download message Success Indicates that...

Page 169: ...ing Error 430 431 Install paper cassette ERRCODE TRAY missing Paper tray has been removed Reinstall tray to allow printing Error 420 Add more memory ERRCODE memory overflow Memory capacity overflow Pr...

Page 170: ...annel group Replace with genuine toner cartridge Error 614 Y Error 615 M Error 616 C Error 617 K Error 620 621 622 623 Replace toner ERRCODE incompatible COLOR toner OEM mismatch Incompatible toner ca...

Page 171: ...er to perform recovery printing and continue Error 400 Open front cover ERRCODE paper size error Inappropriate size paper was fed from a tray Check the paper in the tray or check for multi feed See Cl...

Page 172: ...ove the paper and close the cover Error 370 Duplex reversal Error 371 Duplex input Error 373 Multi feed into duplex duplex remain jam See Clearing paper jams If the code still appears contact your dea...

Page 173: ...ing will stop Warning status takes effect at cover open close Replace transfer belt Error 348 Check fuser ERRCODE fuser missing Open the top cover check the fuser is installed correctly and close the...

Page 174: ...362 Wait a moment Data receive Your printer s network card firmware is being reprogrammed Error 362 Wait a moment Data received OK Your printer s network card firmware is being reprogrammed Error 362...

Page 175: ...card has an error Restart the machine turn it off and on again If the code still appears contact your dealer Error 364 Rebooting CODE Controller unit is rebooting CODE 0 Reboot due to a reason other...

Page 176: ...invalid Check network settings Network is down Check network settings Network is unreachable Check network settings Connection aborted by server Check network settings Connection reset by server Check...

Page 177: ...ation Contact network administrator Contact your Mail server administrator to turn on SMTP LOGIN option SMTP login error Check user name Check your login user name Mailbox unavailable Check To address...

Page 178: ...ity or turn off the mail server s authentication and try again Action not taken Check To address Requested action not taken mailbox name not allowed Check To address User not local Check To address Ch...

Page 179: ...r type Contact server administrator Contact your server administrator for help Store file error Make sure privilege Make sure you have the privilege to store files in this position server directory In...

Page 180: ...tion HTTP Forbidden This action is forbidden This action is forbidden in this server This is not unauthorized but forbidden Unpredicted error Turn on Log File option in ADMIN MANAGEMENT log action to...

Page 181: ...inistrator for help HTTP no support That server does not support HTTP That server does not support HTTP version 1 1 contact your server administrator for help Resource not found Contact server adminis...

Page 182: ...n Windows XP If you choose this method any changes you make will become the driver defaults This means they will remain active for all your applications unless you specifically change them from within...

Page 183: ...ne shown is the appropriate one and click Properties PCL SAVED DRIVER SETTINGS This feature unique to the Windows PCL drivers allows you to save the printer driver settings and reuse them later This c...

Page 184: ...ion in this manual SETTING THE DRIVER DEVICE OPTIONS This section explains how to ensure that your printer driver can utilize all of the hardware features installed in your MFP Accessories such as har...

Page 185: ...ng the correct number of paper trays high capacity feeder duplex unit etc 4 Click OK to close the window and save your changes BLACKS AND GRAYS BLACK OVERPRINT Black overprint eliminates the white edg...

Page 186: ...Mode Your MFP prints the color black in one of two ways Composite Black or True Black COMPOSITE BLACK The cyan magenta yellow and black toners are combined to create composite black This will sometime...

Page 187: ...Black to print photographs dark sections of the photos may appear black Office Color 1 On the driver s Color tab select Office Color 1 and click the Options button 2 On Black Finish 2 make your select...

Page 188: ...Finish menu 2 choose your preferred setting FINE LINES ENHANCEMENT This feature can be used to emphasize the pen width of very fine lines minimum line width With some software applications if this fea...

Page 189: ...INTING If you select Grayscale the MFP converts all colors into shades of gray and prints using only black toner Use Grayscale to speed up printing of proof copies or when you do not need to print a c...

Page 190: ...using the PS driver on the Color tab click Grayscale and then click Advanced if you want to adjust brightness and contrast PS Greyscale_oda jpg Some applications will attempt to set the halftone scre...

Page 191: ...n be managed and adjusted CM Types eps 1 Application Color Management 1 Some graphics and desktop publishing programs such as Adobe Photoshop Adobe Illustrator and Quark Xpress have their own built in...

Page 192: ...n more about your application program or operating system color management please see the documentation that was supplied with your application software or computer Notes 1 Only use one color manageme...

Page 193: ...n color but want good results when printing from programs such as Microsoft Office Graphic Pro 3b Graphic pro on page 197 This is a powerful color management system based on ICC color profiles Profile...

Page 194: ...oice of RGB or CMYK color you should assume that it only supports RGB The RGB color model is based on the three primary colors of light Red Green and Blue This model is used by scanners digital camera...

Page 195: ...the Graphic Pro options provide more power and flexibility OFFICE COLOR RGB OPTIONS Office Color provides a collection of several different color matching presets for RGB data These presets each chan...

Page 196: ...ng photographs Colors are printed with emphasis on saturation Monitor 6500K Vivid Optimized for printing photographs and for office graphics The MFP uses even more saturation than the Monitor 6500k Pe...

Page 197: ...of further adjustment The Color Correct utility provides two methods for adjusting the Office Color settings 1 You can adjust the overall appearance of the print by modifying Hue Saturation and Gamma...

Page 198: ...tor the MFP s color can be matched to the input device Printer simulation Your MFP can be used to simulate the color output of another printer even when printing RGB documents For best results use CMY...

Page 199: ...t was used to capture RGB data e g scanner or digital camera The RGB Input Profile may also be your monitor profile if you are trying to match to your screen CMYK Simulation CMYK input These profiles...

Page 200: ...d click Start to begin searching If you know the MFP s IP address you can enter it manually PROFILE TYPE WHERE TO GET PROFILES RGB Source RGB Input Obtain your RGB source profiles from your scanner ca...

Page 201: ...lation Printer or Linked d The options available will depend on which ICC profile you have selected For example if you have selected a CMYK profile you may only be able to add this to the printer as a...

Page 202: ...printer profile optional to the MFP hard disk using Profile Assistant See Step 2 Down loading ICC profiles to the hard disk on page 200 Once the profile s have been down loaded make the appropriate s...

Page 203: ...ou are trying to match such as your monitor scanner or digital camera 3 Remember that the names RGB Source 1 RGB Source 2 and so on relate to the number assigned to the profile using Profile Assistant...

Page 204: ...c 5 Printer output profile 6 Leave on Auto or select your custom profile 1 2 5 6 3 4 Notes 1 Be aware that if the device you are trying to simulate has different color capabilities from your own MFP e...

Page 205: ...utput Profile optional Once the profile s have been down loaded make the appropriate selections in the printer driver as described below If you are using a source RGB document simulate the output of a...

Page 206: ...that are printed using only black toner enable the Preserve Black option Although this produces a better quality print the black and gray colors will not be simulated accurately 8 Select your output p...

Page 207: ...use the Graphic Pro color matching system to perform CMYK ink simulations as this provides additional controls such as using the Preserve Black feature or specifying an alternative printer output prof...

Page 208: ...Matching 2 3 Select the CMYK Input profile 3 that corresponds to the device you are trying to match such as a SWOP or Euroscale Press If you have another CMYK Ink profile that you wish to use select i...

Page 209: ...ou can select the Rendering Intent The rendering intents are essentially a set of rules that determine how colors that fall outside of the printable colors are treated Select the rendering intent that...

Page 210: ...nts will be printed using only 100 black toner RGBRed 0 Green 0 Blue 0 CMYKCyan 0 Yellow 0 Magenta 0 Black 100 COLOR MATCH PRECISION When the MFP performs color matching it must do many calculations t...

Page 211: ...ment and use your application s color matching FINISHING OPTIONS Your MFP offers a wide selection of document finishing options that help you to control the final form of your printed document Dependi...

Page 212: ...ints on both sides of the page it requires a duplex unit to be installed in the MFP and additional memory When using the PostScript driver if you plan to print a long document more than about 16 pages...

Page 213: ...ber of pages in a booklet is always a multiple of four since two pages are printed on each side of each sheet of paper If your document is not a multiple of four pages long the last one two or three p...

Page 214: ...hoose Booklet from the Pages Per Sheet drop down list PS Booklets_oda jpg 2 Check that the duplex option is set to Flip on Short Edge Note If the Booklet choice is not shown check that the Duplex opti...

Page 215: ...list then click Options 3 In the Options window you can set the signature size the number of pages per side of paper and the binding margin if your document is going to be thick The graphic in this wi...

Page 216: ...rint like this Uncollated eps Collated pages print like this Collated eps Application collate Some application programs have a collate feature in their print options In this case the application perfo...

Page 217: ...ormally faster but may not work from all applications If you experience problems using MFP collate use the collate option in your application s print options instead 1 If using the PCL driver on the S...

Page 218: ...ility that indicates the relative densities of each of the four toner colors in your print document The darker an area appears the more of the corresponding toner color will be used when printing in f...

Page 219: ...called a separator page The separator page is set from the printer driver s default properties window Access to this is directly from Windows not from within your application program See Changing the...

Page 220: ...feature is not available in the Windows postScript drivers 1 In the Setup tab choose any saved driver settings you wish to use See Recalling saved driver settings on page 184 2 Click Paper Feed Option...

Page 221: ...o 1200mm Actual limits vary slightly depending on which printer driver you use and your computer s operating system Some applications software may not produce the desired results with non standard pri...

Page 222: ...osing an Offset Offset relative to perpendicular direction adds to your left margin Offset relative to parallel direction adds to your top margin normal feed or bottom margin flipped feed 5 Click OK t...

Page 223: ...In the Paper Feed Options window click Custom Size 4 If you have previously saved any special custom sizes they will be listed in the Custom Size window 5 To use a previously saved custom size click...

Page 224: ...e the Custom Size window 7 If this is the size of your document but you want to scale it to fit a standard size of paper click Resize document to fit printer page in the Paper Feed Options window and...

Page 225: ...print side up Ream wrappers are usually marked with an arrow indicating which is the print side Paper can be fed from standard paper trays including the high capacity feeder if you have one but not fr...

Page 226: ...ided Printing select the binding edge you want PCL Duplex_oda jpg For portrait tall page layout the usual choice is Long Edge For landscape wide page layout the usual choice is Short Edge Choosing Off...

Page 227: ...f your page layout or distribute your document in a more compact format It saves paper bulk weight and cost If you have a duplex unit installed you can even combine this feature with duplex printing t...

Page 228: ...up you want to print on each sheet 1 up is normal 16 up is maximum PCL N up_oda jpg 2 Click Options to choose from the available options for this feature From here you can choose the page printing ord...

Page 229: ...available with the Windows PCL printer drivers Poster Principle eps 1 In the driver s Setup tab under Finishing Mode choose Poster Print PCL Poster_oda jpg 2 Click Options to open the Options window...

Page 230: ...e onto a different size page without modifying the print data This feature is only available with the Windows PCL drivers 1 In the driver s Setup tab click the Options button 2 Check the Fit to Page c...

Page 231: ...printed document This can used to indicate that the document is Draft or perhaps Confidential The illustration below shows the Windows PostScript driver The PCL driver is very similar The Watermarks F...

Page 232: ...viously created watermark In the Watermarks window click the watermark in the list To edit an existing watermark 1 In the Watermarks window click the watermark s name in the list 2 Click Edit 3 Make a...

Page 233: ...operating 490W Stand by 110W Power save mode 27W Environmental Noise Temperature Humidity 70dBA 10 C to 32 C 50 F to 89 6 F 20 to 80 RH Scanning Image sensor Color CCD Light source Cold Cathode Fluor...

Page 234: ...es Document weight thickness 60 to 105 g m 16 to 28 lb Paper feed Face up Capacity 50 sheets of Xerox4024 DP 9 07Kg paper ADF life 240 000 scans or more or 5 years Recommended daily scans Up to 1000 p...

Page 235: ...25mm 0 to 0 98 inches Paper saving N up 1 in 1 4 in 1 Horizontal 4 in 1 Vertical Collate ON Off Job counting Copy Scan Print Fax Enable Disable Network Specification Connectivity Ethernet 10BaseT 100B...

Page 236: ...ard Fine Photo Extra fine 200 x 100dpi 200 x 200dpi 200 x 200dpi 200 x 400dpi Speed dials 200 One touch dial 10 Group dial 20 up to 50 entries per group Auto redial Yes Manual redial Yes Broadcast Yes...

Page 237: ...otus Mail Server 5 0 MS Exchange Server 2000 RedHat 7 0 SendMail Supported LDAP server Windows 2000 Active Directory Windows NT 4 0 MS Exchange 5 5 Lotus Notes R5 Supported mail application Microsoft...

Page 238: ...ble counter reset Memory 256MB standard upgradeable to 768MB max Paper capacity at 80g m 20 lb 300 sheets in main tray 100 sheets in multi purpose tray 530 sheets in optional 2nd tray Paper weight Mai...

Page 239: ...lack 6 000 pages at 5 coverage CMY 5 000 pages at 5 coverage Image drum life 20 000 pages 3 pages per job typical office usage Belt life 60 000 A4 Letter pages at 3 pages per job Fuser life 60 000 A4...

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Summary of Contents for MC560 Plus

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Summary of Contents for MC560 Plus

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