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Oki 10i, Maintenance Manual

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172

4.3

Troubleshooting Method

When a problem occurs, go through the troubleshooting according to the following procedure.

Problem occurs

Problem displayed by
the LCD message

Troubleshooting
according to the LCD
Status Message List
(see 4.3.1)

Carry out detailed
troubleshooting
according to the 
Troubleshooting Flow
(see 4.3.1)

4.3.1

LCD Status Message List

The listing of the statuses and problems displayed in the form of messages on the LCD is provided in
Table 4-1.

Classification LCD Status Message

Description

Recovery method

Jam error

Paper size error

Tray paper out

Notifies of occurrence of 
jam while the paper is 
being fed from Multi-
Purpose Feeder.

Notifies of incorrect size 
paper feeding from Multi
-Purpose Feeder.

Notifies of no paper state of 
the Multi-Purpose Feeder.

FEEDER

INPUT JAM

FEEDER

FEED JAM

FEEDER

EXIT JAM

FEEDER

SIZE ERR

FEEDER

PAPEROUT

• Check the paper in the Multi-Purpose 

Feeder.

Carry out the recovery printing by 

opening and closing the cover, and 
turn the error display off.

• When the problem occurs frequently, 

go through the Troubleshooting.

• Check the paper in the Multi-Purpose 

Feeder.

Also check to see if there was a 

feeding of multiple sheets.

Carry out the recovery printing by 

opening and closing the cover, and 
turn the error display off.

• Load the paper in Multi-Purpose 

Feeder.

Summary of Contents for 10i

Page 1: ...OKIPAGE 10i LED Page Printer Maintenance Manual ODA OEL INT Rev 3 98 12 23 Rev 4 99 5 11 Rev 5 99 8 20...

Page 2: ...cautions for Parts Replacement 45 3 2 Parts Layout 47 3 3 How to Change Parts 50 3 3 1 Upper Cover Assy 51 3 3 2 IC Card Cover 52 3 3 3 LED Head 53 3 3 4 Operator Panel Assy 54 3 3 5 Lower Base Unit 5...

Page 3: ...6 4 Preparation for Troubleshooting 88 6 5 Troubleshooting Flow 89 6 5 1 LCD Status Message Problem List 89 6 5 2 LCD Message Troubleshooting 100 6 5 3 Image Troubleshooting 109 7 WIRING DIAGRAM 120...

Page 4: ...NE 178 1 1 Functions 178 1 2 External View and Component Names 178 2 MECHANISM DESCRIPTION 179 2 1 General Mechanism 179 2 2 Hopper Mechanism 179 3 PARTS REPLACEMENT 180 3 1 Precautions Concerning Par...

Page 5: ...1 CONFIGURATION 1 1 System Configuration OKIPAGE 10i consists of control and engine blocks in the standard configuration as shown in Figure 1 1 In addition the options marked with asterisk are availab...

Page 6: ...t Main Control Board Operator Panel Paper Cassette Face Down Stacker Engine Unit Optional High Capacity Second Paper Feeder Multi Purpose Feeder Centronics Face Up Stacker or Network Interface Board 1...

Page 7: ...eder Controller Operator Panel Power Supply Unit The printer unit configuration is shown in Figure 1 2 Figure 1 2 Upper cover Operator panel assy Stacker assy Optional board Fusing unit Power supply s...

Page 8: ...pausion Board 1 3 Optional Configuration The options shown below are available for use with OKIPAGE 10i These are available separately from the printer unit 1 High Capacity Second Paper Feeder 2 Power...

Page 9: ...Network Interface Board 4 RS 232C Serial Interface Board 6 DRAM SIMM Memory DRAM SIMM memory is available with memory of 1MB min to 32MB max The access time of SIMM memories are 60ns 70ns 80ns and 10...

Page 10: ...10 7 PostScript program SIMM...

Page 11: ...gal 13 Executive COM 10 Monarch DL C5 COM 9 A4 A5 B5 JIS A6 Applicable sizes Width 3 87 to 8 5 116 to 216 mm Length 5 83 to 14 148 to 355 6 mm Thickness Automatic feed 16 to 28 lbs 60 to 135 g m2 Manu...

Page 12: ...perature and humidity must be in the range where no condensation occurs 13 Noise During operation 50 dB A or less Standby 38 dB A or less Quiet mode Back ground level 14 Consumables Toner cartridge ki...

Page 13: ...fication label is affixed to the printer in the position described below 1 5 2 Warning Label The warning labels are affixed to the sections which may cause bodily injury Follow the instructions on war...

Page 14: ...ruebe antes de tocar PORTUGUESE O dissipador de calor e o n cleo do fransiormador apresentam risco de choque el trico Teste antes de focar ENGLISH Circuits maybe live after fuses open FRENCH Il se peu...

Page 15: ...a via the host I F it then decodes edits and stores the data in memory After completing the editing of a single page of data it references the font memory and generates bit image data which is transfe...

Page 16: ...sensor Reset circuit Centronics parallel I F 1 Chip CPU Drum motor Registration motor drive circuit FAN Driver FAN ALM HEAT ON Low voltage generation circuit LSI AC transformer High voltage generatio...

Page 17: ...edited data image data DLL data and macro data 4 EEPROM 1 024 bit Electrically Erasable PROM EEPROM is loaded with the following kinds of data Menu data Various counter data page counter drum counter...

Page 18: ...automatically to stop the supply of all high voltage outputs Output voltage Use 5 V 30 V 8 V 8 V 3 3V Logic circuit supply voltage Motor and fan drive voltage and source voltage for high voltage suppl...

Page 19: ...ves the monitor timing for switching from hopping operation to feeding operation Monitors paper feeding situation and paper size based on the paper arrival time and running time Detects the paper widt...

Page 20: ...ctrophotographic Process Mechanism This mechanism actuates the printing of image data supplied by the main control board on the paper by electrophotographic process The layout of the electrophotograph...

Page 21: ...sensor plate Eject roller assy Heat roller Charge roller Developing roller Toner cartridge LED head Image drum unit Back up roller Cleaning roller Transfer roller Paper sensor plate Inlet sensor plate...

Page 22: ...a on the image drum 5 Fuser The fuser consists of a heater a heat roller a thermistor and a thermostat The AC voltage from the power supply sensor board is applied to the heater controlled by the HEAT...

Page 23: ...tent image by static electricity making the image visible At the same time the residual toner on the image drum is attracted to the developing roller by static electricity 4 Transfer When paper is pla...

Page 24: ...roller Toner cartridge Paper eject Fusing Back up roller Transfer roller Charger roller Charging Cleaning Paper hopping Paper feed Image production developing Transfer Cleaning Fusing Paper eject Pat...

Page 25: ...25 PRINT N OUT Sensor OFF PRDY N DM ON N RM ON INSNS OUTSNS N Feed stop IN Sensor OFF Feed start Figure 2 5...

Page 26: ...ngindirection a drivesthehoppingroller Theregistrationmotorturning in direction b drives the registration roller The registration and hopping gears have one way bearing so turning any of these gears i...

Page 27: ...egistration motor turns in direction a clockwise direction and drives the hopping roller to advance the paper until the inlet sensor turns on in this case the registration gear also turns but the regi...

Page 28: ...onductive layer and a surface protective layer both having elasticity to secure good contact with the image drum When the DC voltage applied by the power supply exceeds the threshold value charging be...

Page 29: ...an electrostatic latent image associated with the image signal Power supply LED head Charge roller Image drum LED head Image drum Paper 30mm 20 m Image drum CTL CGL UL Base The image drum is coated w...

Page 30: ...ersflowintothealuminumlayer ground The positive carriers moved to the CTL combine with the negative charges on the image drum surface accumulated by the contact charge of the charge roller lowering th...

Page 31: ...tive and the toner negative 2 The toner attracted to the developing roller is scraped off by the doctor blade forming a thin coat of toner on the developing roller surface 3 Toner is attracted to the...

Page 32: ...s supplied to the toner supply roller and the developing roller as shown below 500 VDC is supplied to the toner supply roller 265 VDC to the developing roller Image drum Base Developing roller Connect...

Page 33: ...aper from the reverse side The application of a high positive voltage from the power supply to the transfer roller causes the positive charge inducement on the transfer roller surface transferring the...

Page 34: ...a designated temperature in the menu depending on the thickness of the paper tray 1 2 light 165 C medium light 170 C medium 175 C medium heavy and heavy 195 C manual feeding and power envelope feeder...

Page 35: ...r and cleaning rollers are cleaned for the following cases Warming up when the power is turned on Warming up after the opening and closing of the cover When the number of sheets accumulated reaches 10...

Page 36: ...ecting head a correction control LSI MSM6730WAF is connected between the CPU and LED drivers so the printing data is input to the LED drivers through the correction control LSI In order to maintain co...

Page 37: ...ing data DATAI3 through DATAI0 are stored sequentially shifted in the shift registers of the LED drivers by the printing data synchronous clock CLOCKI Then the printing data stored in shift registers...

Page 38: ...es valid at the fifth fall of CLOCKI The period during which the illumination correction mode is valid is from the fall of the fifth CLOCKI and while the level of LOADI is high When the level of LOADI...

Page 39: ...t data for each dot The relationship between the LED correction data and LED current correction steps with the LED driver MSM6731BWAF used in an LED head is shown below LED Correction Data Correction...

Page 40: ...ng edge of paper does not reach the outlet sensor within a predetermined feeding distance after the paper has reached the paper sensor The paper is in contact with the outlet sensor when the power is...

Page 41: ...or on Out sensor on In sensor off to to to to to to In sensor on Write sensor on Out sensor on Out sensor on Out sensor off Write sensor Off 36 0 22 0 25 0 45 0 45 0 22 0 45 0 45 0 Unit mm Type Paper...

Page 42: ...oard is turned off to cut 5V supply to the high voltage power supply circuit This results in the interruption of all high voltage outputs At the same time the CVOPN signal is sent to the main control...

Page 43: ...om the inter locking with the stirring gear Even when the magnet on the stirring bar reaches the maximum height the stirring bar is pushed by the stirring gear since the other side is being dipped in...

Page 44: ...Full state is detected 2 times consecutively Toner Low is cancelled When there is no change with the toner sensor for 2 cycles 2 63 sec x 2 or more then the Toner Sensor Alarm is activated The toner...

Page 45: ...d and interface cable to the printer ii Connect the AC inlet plug to the AC receptacle iii Turn on l the power switch of the printer 2 Do not disassemble the printer as long as it is operating normall...

Page 46: ...in Table 3 1 Table 3 1 Service Tools No Q ty Application Remarks Service Tools 1 2 3 4 5 6 7 8 1 1 1 1 1 1 1 1 2 2 5 mm screws 3 5 mm screws Cleans LED head No 1 100 Philips screwdriver No 2 100 Phil...

Page 47: ...ration Registration roller Spacer bearing R Spacer bearing L Back up roller Eject roller assy Stacker cover assy Diselectrification bar Transfer roller Lower base unit LED head Stacker cover assy Hopp...

Page 48: ...48 Upper cover unit Figure 3 2 Upper cover...

Page 49: ...49 Base unit Figure 3 3 Cassette guide L Paper cassette Cassette guide R DC fan assy Face up stacker assy Operator panel assy Power supply sensor board Transformer Main control board...

Page 50: ...ower base unit 3 3 5 Transformer 3 3 22 Operator panel assy 3 3 4 Manual feed guide assy 3 3 19 Pulse motor main drum 3 3 6 Pulse motor registration 3 3 7 Eject roller assy 3 3 9 Motor assy 3 3 10 Sen...

Page 51: ...out the image drum unit 4 5 Remove two screws 5 and open the manual feed guide assy 6 Lift the front side of the upper cover 7upandunlockthelatchesattwolocationsonthebackside Liftandremovetheuppercove...

Page 52: ...52 3 3 2 IC Card Cover 1 Open the IC card cover 1 press it from both sides at the hinges in the directions of arrows shown below and remove it 1...

Page 53: ...ad 2 Note Be sure not to touch directly or push on the SLA part of the LED head Do not remove the LED cable 3 from the connector Remove connector 4 and cable 3 together as an assembly from the LED hea...

Page 54: ...the Sumi card operator panel 2 from the connector CN1 3 Note You can remove the operator panel assy while the upper cover installed on the unit However it is much easier to remove the panel assy after...

Page 55: ...e the face up stacker assy see 3 3 8 4 Remove the connecting cables 2 and 3 of the pulse motors from the connectors DM RM of the M5B PCB 1 5 Remove the LED head cables 4 and 5 from the connectors HEAD...

Page 56: ...Pulse Motor Main Drum 1 Remove the upper cover assy see 3 3 1 2 Remove the lower base unit see 3 3 5 3 Remove two screws 1 and remove the pulse motor main drum 2 from the motor bracket 3 2 1 1 3 View...

Page 57: ...se Motor Registration 1 Remove the upper cover assy see 3 3 1 2 Remove the lower base unit see 3 3 5 3 Remove two screws 1 and remove the pluse motor registration 2 from the motor bracket 3 2 1 1 3 Vi...

Page 58: ...ove the operator panel assy see 3 3 4 3 Remove the screw 1 and remove the Sumi card operator panel cable 2 off the latch section of face up stacker 4 Remove both the shield plate 3 and face up stacker...

Page 59: ...sy see 3 3 4 3 Remove the face up stacker assy see 3 3 8 4 Remove the lower base unit see 3 3 5 5 Disengage the eject roller assy 1 from the lower base 2 by pressing the latch section of the eject rol...

Page 60: ...assy see 3 3 1 2 Remove the operator panel assy see 3 3 4 3 Remove the face up stacker assy see 3 3 8 4 Remove the lower base unit see 3 3 5 5 Stand the lower base unit on its side as shown and unloc...

Page 61: ...ve the face up stacker assy see 3 3 8 4 Remove the lower base unit see 3 3 5 5 Remove the motor assy see 3 3 10 6 With the lower base unit 1 standing on its side remove the one way clutch gear 2 and t...

Page 62: ...ase unit 3 turn the reset lever L 4 in the direction of arrow A until it stops and remove it in the direction of arrow B 6 Unlock two latches of the lower base unit 3 then remove the stacker cover ass...

Page 63: ...see 3 3 5 5 Remove the motor assy see 3 3 10 6 With the lower base unit standing on its side remove the one way clutch gear 1 7 Press the registration roller 2 in the direction of arrow A and lift up...

Page 64: ...transfer assy 1 by unlocking the latch of the main unit never apply excessive force when unlocking the latch 4 Lift the right side of the roller transfer assy 1 and shift it to the right side then pul...

Page 65: ...using unit 2 Caution Fusing unit may be hot Use care when handling Notes 1 When reinstalling or removing the fusing unit tighten or loosen the screws while holding the fusing unit assy 2 down with you...

Page 66: ...oller 1 Remove the fusing unit assy see 3 3 15 2 Lift the left side of the back up roller1 and pull it out to the left side at this time two bushings back up 2 and the bias springs back up 3 will also...

Page 67: ...r panel assy see 3 3 4 3 Remove the face up stacker assy see 3 3 8 4 Remove the lower base unit see 3 3 5 5 Press the clamps of three sensor plates inlet and paper 1 and remove them by pressing them u...

Page 68: ...ator panel assy see 3 3 4 3 Remove the eject roller assy see 3 3 9 4 Remove the face up stacker assy see 3 3 8 5 Remove the lower base unit see 3 3 5 6 Remove the fusing unit assy see 3 3 15 7 Press t...

Page 69: ...the manual feed guide assy 1 and release the engagement on both sides with the main unit by carefully bending the manual feed guide assy 1 Note When remounting verify the proper the engagements as sh...

Page 70: ...see 3 3 1 2 Remove the operator panel assy see 3 3 4 3 Remove the face up stacker assy see 3 3 8 4 Remove the lower base unit see 3 3 5 5 Press the clamps of the sensor plate paper supply 1 to unlock...

Page 71: ...of arrow to disconnect it from the power supply sensor board 3 8 Remove the connector FAN and disconnect the fan motor 4 9 Remove the M5B PCB 2 together with the PCB guide plate remove the fan motor...

Page 72: ...the face up stacker assy see 3 3 8 4 Remove the connectors CN1 and CN2 5 Remove two screws 1 and remove the transformer 2 Note When reinstalling the transformer be sure to lay the AC and transformer s...

Page 73: ...crews 5 and remove the power supply sensor board 6 and contact assy 7 together 8 Unlock two latches 8 and remove contact assy 7 from the power supply sensor board 6 Notes 1 Be careful about the sensor...

Page 74: ...ormer see 3 3 22 6 Remove the power supply sensor board see 3 3 23 7 Remove two screws 1 and remove the guide rails 2 8 Remove the screw 3 and remove the cassette guide L 9 by shifting it in the direc...

Page 75: ...e two screws 1 and remove the guide rails 2 6 Remove the screw 3 and remove the cassette guide R 4 by shifting it in the direction of arrow 7 Remove the cassette lock lever 5 and torsion spring 6 8 Re...

Page 76: ...76 3 3 26 Spacer Bearing L R 1 Remove the back up roller see 3 3 16 2 Remove spacer bearing L R with a tip of screw driver Spacer bearing L Spacer bearing R...

Page 77: ...tch on while holding the MENU key down Function There are five functions as follows Hex dump Drum counter reset Menu reset Opepane menu disable X adjust Y adjust Detailed descriptions of these functio...

Page 78: ...rd tray paper feeding quantity setting Sets the amount of paper to be fed from the standard tray g High Capacity Second Paper Feeder paper feeding quantity setting Sets the amount of paper to be fed f...

Page 79: ...r system maintenance Engine resetting for engine maintenance Firmware revision check error LCD display EEPROM RESETTING This intialization occurs when the existing ROM is replaced by a ROM whose revis...

Page 80: ...ED head new part is same as that of the removed LED head old part do not reset the LED head drive time Luminous Intensity Marking Label Part Replaced Adjustment LED Head Image Drum Cartridge Main Cont...

Page 81: ...ng and drive time parameter Luminous intensity marking on LED head 027 028 029 030 031 032 033 035 036 037 038 040 041 043 044 046 047 049 050 052 053 057 058 060 061 064 Drive time paramater 27 26 25...

Page 82: ...ooted with selected setting by pressing ON LINE key Operation Displays previous parameter No Parameter 19 is set to EEPROM is displayed on LCD ENG MNT LED HEAD No 8 LED HEAD No 19 LED HEAD No 19 Press...

Page 83: ...he EEPROM Operations 4 The contents of the EEPROM data is displayed on the DIALOG of the Maintenance Utility The contents of the old EEPROM is now copied into the memory of the PC 5 Replace the contro...

Page 84: ...image drum LED lens array or LED head connector block 5 2 1 Cleaning of LED Lens Array Clean the LED lens array or replace the toner cartridge when white lines or stripes void light printing are gener...

Page 85: ...ens array as shown in the figure then slide the cleaner back and forth horizontally several times to clean the head Note Gently press the LED head cleaner onto the LED lens array 2 Throw the cleaner p...

Page 86: ...e may instead be A4 depending on the printer designation While the lower line scrolls the message the message on the upper line remains fixed in place When the above messages appear on the LCD the use...

Page 87: ...in proper ambient conditions 2 Are supplies toner and routine replacement part image drum cartridge being replaced properly 3 Is the printing paper normal acceptable quality 4 Is the image drum cartri...

Page 88: ...y The failure status of the printer is displayed by the liquid crystal display LCD of the operator panel Take proper corrective action as directed by messages which are being displayed on the LCD Stat...

Page 89: ...be displayed by messages on the LCD are listed in Table 6 1 Problems Problems indicated by LCD message Image problems and problems which are not indicated by LCD message Carry out a detailed troublesh...

Page 90: ...board ERROR On aaaaaaaa Code nn Error 1 3 D F 4 5 6 7 8 9 A B C Reserved Address Error Exception Load command command fetch Address Error Exception Store command Bus Error Exception Command fetch Bus...

Page 91: ...nal software ROM check PS only can t happen PS only undefined sys call An error was detected by optional RAM check A failure occurred with the Fan motor Remedy Replace the main control board Replace t...

Page 92: ...Capacity Second Paper Feeder Power Envelope Feeder etc A watchdog timer timeout occurred CPU Error Monitor error double weight Monitor error argument error Remedy See Section 6 5 2 4 See Section 6 5 2...

Page 93: ...main control board or reconnect the connectors Replace the main control board Turn the power off then back on again Replace the main control board Press the operator panel RECOVER key to release the...

Page 94: ...of paper were being fed simultaneously Set the designated paper in the tray Open the cover then close it to perform recovery printing and release the error display If this error occurs frequently see...

Page 95: ...operator panel to re lease the error display Simplify page data formatting Normal operation MANUAL REQUEST REC BUFF OVERFLOW MEMORY OVERFLOW PRINT OVERRUN OFF LINE emulate ACTIVE Manual loading of pap...

Page 96: ...r is receiving data or in printing process emulate AUTO PCL PPR FX AdobePS HEX All fonts of the printer are being printed during self test The current menu setting is being printed Ready ON Executed b...

Page 97: ...mode due to downloading to flash memory Indicates that an error occurs during downloading to flash memory or deleting The demo page is being printed Ready LED on Executed by command entry Ready LED b...

Page 98: ...on Even while this message is being displayed the printer continues to process the job normally PostScript mode only This message is displayed during cancelling of a job The message goes off when the...

Page 99: ...LOW indi cation It is indicated by being combined with other messages in the first line Normal operation can be continued Displays that the amount of toner is near empty After 100 sheets from a TONER...

Page 100: ...2 3 4 5 6 Trouble The printer does not work normally after the power is turned on Jam alarm Paper size error Fusing unit error SSIO Synchronous Serial Input Output error I F timeout no response betwee...

Page 101: ...o 1 1 Yes Is 8 V being applied between Pins 23 and 24 GND of POWER connector Pin 23 0 V Pin 24 8 V No Go to A Yes IstheflexiblecablefortheoperatorpanelassybeingconnectedtothePANELconnector on the cont...

Page 102: ...board No Is the AC input voltage output between Pins 1 and 2 of connector CN1 on the power supply sensor board normal Yes Replace the AC transformer No Is fuse F1 or F2 on the power supply sensor boa...

Page 103: ...or on the power supply sensor board or replace the power supply sensor board No Replace the hopping roller rubber or paper cassette No Is the hopping roller rotating Yes Set the paper tray properly No...

Page 104: ...age drum cartridge properly Yes Check the hopping roller assembly or tray Yes Has the paper reached the outlet sensor plate Yes Is the operation of the outlet sensor plate normal moves freely when it...

Page 105: ...ate Yes Remove the paper No In the operation of the outlet sensor plate normal moves freely when it is touched No Replace the outlet sensor plate Yes Clean the outlet sensor on the power supply sensor...

Page 106: ...g used No Use paper of the specified size Yes Are inlet sensor plates 1 and 2 operating properly moves freely when they are touched No Replace the inlet sensor plate or clean the inlet sensor on the p...

Page 107: ...unit is mounted in the printer No Adjust the contacts of the contact assembly Yes Is the heater of the fusing unit turned on when the heater is turned on light is emitted Yes Check the thermistor cont...

Page 108: ...ly Yes Replace the main control board Has the problem been solved No Check the problem by following the High Capacity Second Paper Feeder maintenance manual of Appendix F Yes End No Replace the main c...

Page 109: ...gure 6 3 B Blank paper is output Figure 6 3 C Black vertical belts or stripes Figure 6 3 D Cyclical defect Figure 6 3 E Prints voids Poor fusing images are blurred or peels off when the printed charac...

Page 110: ...the transfer roller Yes Are the contact of the developing roller and the contact of the toner supply roller of the image drum cartrige in contact with the contact assembly properly see Figure 6 4 A an...

Page 111: ...the cleaning roller of the image drum cartridge in contact with the contact assembly properly see Figure 6 4 C No Adjust the contact of the cleaning roller to make a proper contact with the contact as...

Page 112: ...eimagedrumcartrigeinpropercontactwiththegroundcontactproperly see Figure 6 4 C No Adjust the ground contact Drum of the contact assembly Yes Replace the LED head Has the problem been solved Yes End No...

Page 113: ...deby turningthepoweronwhilepressingtheMENUkey andresetthedrum counter see Printer Handbook Clean the LED lens array of the LED head Has the problem been solved Yes End No Replace the LED head Has the...

Page 114: ...er Toner supply roller Charging roller Cleaning roller Transfer roller Heat roller Back up roller Replace or clean the image drum cartridge Replace the image drum cartridge Replace the image drum cart...

Page 115: ...No Adjust the contacts so that they touch the contact assy properly Yes Replace the image drum cartridge Has the problem been solved Yes End Note Afterreplacingtheimagedrumcartridge settheprinterinth...

Page 116: ...ck up roller 7 52kg and the surface of back up roller normal No Replace the back up roller or bias spring Yes Is the contact of the fusing unit assy in proper contact with the contact assy see Figure...

Page 117: ...d being installed properly check HEAD1 and HEAD2 connectors on the main control board and PC connector on the LED head No Install the LED head properly Yes Replace the LED head Has the problem been so...

Page 118: ...c t s H e a t e r A C H e a t e r A C C h a r g e R o ll e r G ro u n d D ru m C le a n in g R o ll e r D e v e l o p i n g R o l l e r T o n e r S u p p l y R o l l e r T h e r m is t o r T h e r m i...

Page 119: ...119 Figure 6 5 Contact Power supply sensor board Contact plate for transfer roller...

Page 120: ...e 230V Fuse Rating Main Control Board M5B PCB Operator Panel LED Head 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 Option Feeder I F 1 2 3 4 5 6 1 2 3 4 5 6 7 8 9 10 11 12 13 1...

Page 121: ...POWER FAN 2 1 2 1 26 246 1 2 3 3 1 2 5 6 4 7 8 1 2 1 5 4 3 8 7 6 1 8 4 1 4 135 25 RM ENVELOPE PANEL 2NDTRAY 13 14 1 2 2 12 1 11 50 1 100 51 18 36 1 19 36 19 18 1 50 99 100 49 1 2 51 52 LED Head Print...

Page 122: ...122 2 Power Supply Sensor Board CN1 SW1 CN3 25 26 1 2 PS1 PS2 PS3 PS4 TR OUT SW2 PS6 PS5 CN2 F3 F2 F1 In case of 200V series there is no F2 on the power supply sensor board...

Page 123: ...Power supply for fan driving Ground Fan alarm PIN NO I O Opening 1 2 3 4 1 2 3 4 O O O O Signal Description DMPH1 N DMPH1 P DMPH2 N DMPH2 P Coil 1 N Coil 1 P Coil 2 N Coil 2 P PIN NO I O 2 4 1 3 Line...

Page 124: ...3 4 O O O O Signal Description RMPH1 N RMPH1 P RMPH2 N RMPH2 P Coil 1 N Coil 1 P Coil 2 N Coil 2 P PIN NO I O 2 4 1 3 Line Color Step No Yellow Black Orange Brown 1 PIN NO 2 3 4 I In O Out Rotary dir...

Page 125: ...HDD0 P OVLED HDD3 P HDD2 P OVLOGIC HDCLK P OVLOGIC Strobe 4 Strobe3 Strobe 2 Strobe 1 Load 3 3V power supply for LED driving Data 1 Data 0 Ground for LED Data 3 Data 4 Ground for logic Clock Ground f...

Page 126: ...I In O Out C Common OPLD N OV PDATAOUT P PDATAIN P 5V PSCLK Load Logic groud Data output Data input 5V power supply Clock 8 7 4 6 1 2 3 4 5 6 7 8 O O O I C O C O Signal Description PAPERIN N OPTSCLK...

Page 127: ...supply voltage Logic ground Heater on RS232C line voltage TR control switch Pin No 1 3 5 7 9 11 13 15 17 19 21 23 25 Description Sequence clear signal of serial I F Clock signal of serial I F Paper se...

Page 128: ...Ground Ground Ground Ground Input prime Fault Ground Not connected Always kept high Select in 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 Signal...

Page 129: ...10 D27 D11 D28 D12 D29 D13 D30 D14 D31 D15 DRAS2 N DRAS3 N DRAS4 N DRAS5 N DCAS3 N DCAS2 N DCAS1 N DCAS0 N RD N WR N INT1 N INT2 N EEPRMCS1 P EEPRMCLK P SSTXD P DRDY N 8V RESET N I O C C C C C C C C C...

Page 130: ...motor Main drum motor Fusing unit Circuit Diagram Illustration Resistance Between Pins 1 and 2 18 6 Between Pins 3 and 4 18 6 Between Pins 1 and 2 2 9 Between Pins 3 and 4 2 9 Between Pins 1 and 2 12...

Page 131: ...ce Primary side Between Pins 1 and 2 8 4 120V 28 8 230V Secondary side Between Pins 1 and 3 1 2 Between Pins 5 and 6 1 5 1 2 1 3 Black 120V Blown 230V White 120V Blue 230V Red Red 5 6 Orange Orange Pr...

Page 132: ...etting Description Factory setting T1 T2 Debug mode Normal 5 V is supplied to Pin 18 of Centronics parallel I F connector 5 V is not supplied to Pin 18 Centronics parallel I F connector Pin 18 is High...

Page 133: ...133 8 PARTS LIST Figure 8 1 Lower Base Unit View A View A 18 29 7 14 42 26 35 13 11 27 28 39 2 40 1 2 3 24 17 21 22 37 36 19 25 45 43 10 9 8 44 10 46 20 41 5 4 2 12 16 15 3 33 38 34 31 32 9 23 6...

Page 134: ...rtridge Type 5 Reduction gear 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 1 4 2 1 1 1 1 1 2 2 1 1 1 1 1 1 3 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1...

Page 135: ...ber Diselectritication Film Contact LED Washer C Washer B Spacer Bearing R Spacer Bearing L 39 40 41 42 43 44 45 46 1 1 1 1 1 1 1 1 4PP4083 7663P001 4PB4122 1280P001 3PB4083 6089P001 4PP4083 6173P001...

Page 136: ...136 Figure 8 2 Upper cover unit 2 3 1...

Page 137: ...137 Table 8 2 Upper cover unit No Name Rating Part No Use Remarks ODA Part No Upper cover IC card cover Cover Lid 1 2 3 1 1 1 1PP4128 1133P001 2PP4128 1155P001 40104801 53070301 53069301...

Page 138: ...138 Figure 8 3 Base unit 16 17 29 9 18 6 13 2 20 21 27 19 22 24 1 4 19 22 25 15 26 28 3 12 20 21 8 5 7 10 11 23...

Page 139: ...4083 7655P001 4PP4083 7666P001 3PP4083 7660P001 4PP4083 7657G001 4PP4083 7658G001 4PP4083 7662P001 4PP4083 7665P001 3YS4111 3527P001 40396101 51012901 51011201 51011301 51011401 51709401 56510801 5673...

Page 140: ...ignal Pin No Signal name Abbreviation Signal direction Functions 1 Frame Ground FG Frame Ground 2 Transmitted Data TD PR Transmitted Data 3 Received Data RD PR Received Data 4 Request to Send RTS PR S...

Page 141: ...alent INPUT OUTPUT 3V 3V 9V 9V OUTPUT 45 ns 55 ns 75188 or equivalent INPUT OUTPUT 3V 3V INPUT 12V 12V b Sending Circuit Note The signal levels described above is for the case where 3K x 15pF is conne...

Page 142: ...re possible by pressing the ENTER key after selecting the display contents of the LCD of the operator panel by using the and keys Settings are retained even when the printer power is turned off By pre...

Page 143: ...U key Ready Press the MENU key 300 baud 600 baud 1200 baud 2400 baud 4800 baud 9600 baud 19200 baud Item Bit Length Contents of Display Function 8 BITS 7 BITS Factory Setting 8 bit 8 bits 7 bits Item...

Page 144: ...Press the ON LINE key Item Minimum BUSY Time Contents of Display Function 200 m SEC 1 SEC Factory Setting 200 m SEC 200 ms 1 sec 1000 ms Setting completed ON LINE XXX PCL only XXX PCL AUTO Adobe PS HE...

Page 145: ...X05841A36AT made by Ougat or equivalent Cable side 36 pin plug Type 57 30360 made by Daiichi Denshi or equivalent Plug 552274 1 AMP 552073 1 AMP or equivalent 2 Cable Cable length 6 ft 1 8 m max A Shi...

Page 146: ...ECT AUTOFEED 0V 5V 0V INPUT PRIME FAULT SELECT IN 10 PR PR PR PR PR PR PR PR PR PR Parallel data sampling strobe PR Parallel input and output data During print processing or alarm End of paper Select...

Page 147: ...s 0 0 5 s 1 63 s 3 26 s Item Description Mode Data bit length Input prime Receive buffer Control Compatibility mode Nibble mode ECP mode 8 bits in the compatibility mode Valid Invalid 8K 20K 50K 100K...

Page 148: ...d keys Settings are retained even when the printer power is turned off By pressing the ON LINE key menu setting mode is completed and the printer returns to on line state Keep the MENU key down for mo...

Page 149: ...ored I PRIME signal effective Factory Setting OFF Press the MENU key Press the MENU key Ready Item Direction of Data Transfer Contents of Display Function ENABLE DISABLE Bi directional data transmissi...

Page 150: ...aintenance mode The codes transmitted from the TD signals are comparatively checked with the data received from the RD signals If any error occurs the error message is displayed on the LCD DB 25S made...

Page 151: ...ions 1 Hex Dump The data received from the host higher position is dumped in hexadecimal notation to the printer Printing is activated automatically when the received data exceeds one page If the rece...

Page 152: ...RESET NG Press the ENTER key X ADJUST 0 25mm 2ND TRAY 1 PLACE PG LEFT ON LINE XXX After the completion of processing Writing into the EEPROM is performed after pressing the ENTER key Press the ON LIN...

Page 153: ...inting The rolling ASCII pattern is printed continuously for various engine tests Press the ON LINE key to cancel this mode 4 Loop Test The loop test is for testing the serial I F functions without co...

Page 154: ...ss the MENU key Press the MENU key Press the MENU key Press the ENTER key PAGE CNT nnnnnn Press the MENU key Press the MENU key Press the ON LINE key Press the ENTER key CONT PRT PRINTING Press the EN...

Page 155: ...on 4 Drum Count Total Display Displays on the LCD the total number of drum revolutions of the unit counted at the engine block 5 Drum Count Display Displays on the LCD the total number of EP drum revo...

Page 156: ...ot change the default setting Press the or key Press the or key TYPE 1 TYPE 2D2 TYPE 2D4 Do not change the default setting HEADTYPE TYPE 1 Press the MENU key Press the or key T1 POS 0 mm Press the MEN...

Page 157: ...default setting Press the or key 0 mm 1 mm 7 mm 8 mm 1 mm INITIAL IZING ON LINE XXX Factory defaut XXX AUTO PCL PPR FX Adobe PS HEX EP TEST OFF ENGINE TEST Press the ENTER key OFF PAPER CONNECT Press...

Page 158: ...the power on while depressing two keys corresponding to the destination according to the following table Destination Keys to be Depressed ODA MENU OEL MENU INT A A4 Australia etc MENU PAPER SIZE INT...

Page 159: ...paper OHP sheets for PPC label sheets PPC sheets Not guaranteed for OHP sheets with attachments on the edge or reverse side Cut sheet size Letter Executive A4 A5 B5 A6 Special size Width 87 to 216mm L...

Page 160: ...nto the printer the envelope or paper is then controlled and fed through by pulse motor registration of the printer 2 2 Hopper Mechanism The hopper automatically feeds the printer with the envelope or...

Page 161: ...not disassemble the Multi Purpose Feeder if it is operating normally 3 Establish the extent of disassembly suitable for the purpose of the procedure and do not disassemble any more than necessary 4 O...

Page 162: ...assemblies and units in the field Table 3 1 Service Tools No Service Tools Q ty Application Remarks No 1 100 Philips screwdriver No 2 100 Philips screwdriver No 3 100 screwdriver No 5 200 screwdriver...

Page 163: ...163 3 2 Parts Layout This section describes the layout of the main components Figure 3 1 Upper Frame Pulse Motor OLEV 11 PCB Separator Roller B Roller A Link...

Page 164: ...This section describes the parts replacement methods for the components listed in the disassembly order diagram below Multi Purpose Feeder Link 3 3 1 Separator 3 3 2 OLEV 11 PCB 3 3 3 Pulse motor 3 3...

Page 165: ...d cover 1 and disengage the paper feed cover 1 and link 3 while lifting the paper hold 2 2 Remove the paper hold 2 off the arm 4 3 Disengage the link 3 from the arm 4 and remove it Be careful not to d...

Page 166: ...he locks at 2 locations on the upper frame 2 with a screwdriver and remove the upper frame 2 4 Remove 2 screws 3 and take out the separator assembly 4 5 Disengage the separator 7 from the separator br...

Page 167: ...frame see 3 3 2 steps 1 through 3 2 Remove the connector 1 3 Remove 2 screws 2 and remove the OLEV 11 PCB 3 When reinstalling the printed circuit board be careful to make sure that the sensor plate is...

Page 168: ...168 3 3 4 Pulse Motor 1 Remove the upper frame see 3 3 2 steps 1 through 3 2 Remove the OLEV 11 PCB see 3 3 3 3 Remove 2 screws 1 and remove the pulse motor 2 2 1...

Page 169: ...169 3 3 5 Planet Gear 1 Remove the upper frame see 3 3 2 steps 1 through 3 2 Remove the OLEV 11 PCB see 3 3 3 3 Remove 2 screws 1 and remove the motor bracket assembly 2 and planet gear 3 3 2 1...

Page 170: ...rm the sensor plate 1 Remove the upper frame see 3 3 2 steps 1 through 3 2 Remove the separator assembly see 3 3 2 3 Remove the OLEV 11 PCB see 3 3 3 4 Remove the motor bracket see 3 3 5 5 Remove the...

Page 171: ...gh checking in the conditions similar to that in which the problem occurred 4 2 Preparations for the Troubleshooting 1 Display on the operator panel The status of the problem is displayed on the LCD L...

Page 172: ...or Tray paper out Notifies of occurrence of jam while the paper is being fed from Multi Purpose Feeder Notifies of incorrect size paper feeding from Multi Purpose Feeder Notifies of no paper state of...

Page 173: ...nsor plate inlet YES Is the sensor plate inlet operating normally NO Replace the sensor plate inlet YES Clean the inlet sensor on the power supply sensor board or replace the power supply sensor board...

Page 174: ...5 1 Interconnection Diagram OLEV 11 PCB CN3 M Pulse motor CN2 To the Printer or High Capacity Second Paper Feeder 2 M T3 1 M T4 4 M T1 3 M T2 OPTPSIN N OPTSCLK N OPTSD P OPTSDR N OVP 30V OVL 5V P FG...

Page 175: ...175 CN3 CN2 SEN2 5 2 PCB Layout OLEV 11 PCB...

Page 176: ...176 Figure 6 1 Multi Purpose Feeder 9 5 7 6 4 1 2 3 8 6 PARTS LIST...

Page 177: ...ller B Planet gear Link Separator Pulse motor OLEV 11 PCB Connector cable Separator assy 1 2 3 4 5 6 7 8 9 1 1 1 1 1 1 1 1 1 Same as printer unit 3PB4083 5514P001 3PB4083 5524P001 4PP4083 5520P001 3PP...

Page 178: ...used Paper Type Standard paper Xerox 4200 20 lb Special paper OHP sheets for PPC Label sheets PPC sheets use of envelopes or thick paper is not possible Cut sheet size A4 A5 B5 Letter Executive Legal...

Page 179: ...nter through the turning of the hopping roller and feed roller Once delivered into the printer the paper is then controlled and fed through by pulse motor registration of the printer 2 2 Hopper Mechan...

Page 180: ...disassemble the High Capacity Paper Feeder if it is operating normally 3 Establish the extent of disassembly suitable for the purpose of the procedure and do not disassemble any more than necessary 4...

Page 181: ...rinted circuit boards assemblies and units in the field Table 3 1 Service Tools No Service Tools Q ty Application Remarks No 1 100 Philips screwdriver No 2 100 Philips screwdriver No 3 100 screwdriver...

Page 182: ...on describes the layout of the main components Figure 3 1 Guide R 2nd Assy includes stepping motor and TQSB 2 PCB Stepping Motor Guide L 2nd Assy Hopping Frame Assy One way Clutch Gear Hopping Roller...

Page 183: ...ection describes the parts replacement methods for the components listed in the disassembly order diagram below High Capacity Paper Feeder Stepping motor hopping 3 3 1 TQSB 2 PCB 3 3 2 Hopping roller...

Page 184: ...crews 5 and remove the hopping frame assy 6 4 Remove the front cover assy4 off the guide boss on the guide L 2nd assy 7 by bending the guide L 2nd assy 7 in the direction of arrow shown in the magnifi...

Page 185: ...d assy 0 and pull out the hinge stand J 9 Remove three remaining screws K which are keeping the motor on the motor bracket L and remove the connector off the Stepping Motor M 10 Remove two screws N on...

Page 186: ...tch Gear 1 Follow up to step 3 of 3 3 1 and remove the hopping frame assy 2 Remove the screw 1 and remove the earth plate 2 Remove the sensor lever 7and remove the ground plate 6 Remove the gear 3 and...

Page 187: ...ough checking in the conditions similar to that in which the problem occurred 4 2 Preparations for the Troubleshooting 1 Display on the Operator panel The status of the problem is displayed on the LCD...

Page 188: ...s of incorrect size paper feeding from High Capacity Second Paper Feeder Notifies of no paper state of the High Capacity Second Paper feeder Notifies of correct paper size for the High capacity Second...

Page 189: ...nlet operating normally NO Replace the sensor plate inlet YES Clean the inlet sensor on the power supply sensor board or replace the power supply sensor board or inlet sensor NO Replace the hopping ro...

Page 190: ...190 TQSB 2 PCB MOTOR M Stepping motor 2 M T3 1 M T4 4 M T1 3 M T2 PU To Printer OPTSIN N OPTSCLK N OPTSD P OPTSDR N OVP 30V OVL 5V 1 2 3 4 5 6 7 8 5 CONNECTION DIAGRAM 5 1 Interconnection Diagram...

Page 191: ...191 5 2 PCB Layout TQSB 2 PCB CONTROLLER MOTOR DRIVER SEN2 SEN1 OSC PU MOTOR...

Page 192: ...192 Figure 6 1 High Capacity Second Paper Feeder 1 2 4 3 5 6 PARTS LIST...

Page 193: ...No Description OKI J Part No Q ty Remark Hopping roller shaft assy One way clutch gear Stepping motor TQSB 2 PCB Cassette assy 2nd tray 1 2 3 4 5 1 1 1 1 1 3PA4122 1367G001 4PB4122 1382P001 3PB4122 13...

Page 194: ...194 2nd Tray ASSEMBLY SECTION1 CABINET CASSETTE ASSEMBLY SECTION1 CABINET CASSETTE ASSEMBLY SECTION2 MECHANICAL ASSEMBLY...

Page 195: ...195 SECTION1 CABINET CASSETTE ASSEMBLY 8 1 2 3 4 iv 5 6 i i iv 7...

Page 196: ...196 SECTION2 MECHANICAL ASSEMBLY 21 9 11 10 12 13 23 22 14 24 15 16 iii ii 17 19 18 20 A A B B...

Page 197: ...69G001 3PA4122 1371G001 1PA4122 1362G004 4PP4120 1009G001 1PA4122 1323P001 4PB4122 1441P001 1PA4122 1366G001 4PP3522 3568P001 4PP4122 1207P001 3PP4122 1331P001 3PA4122 1393G001 3YS4111 3528P001 3PB412...

Page 198: ...assembly 2nd tray should be applied No 10 The No 10 includes a change of cassette and Tale Guide Addition of notch Addition of groove Cassette Addition of projection part Addition of latch Tale Guide...

Page 199: ...feeder2 Power feeder2 5 Physical dimensions a Transmission method by CSMA CD b Transmission protocol Packet type Support Remarks Ethernet ll IEEE802 3 IEEE802 3 IEEE802 2 IEEE802 3 IEEE802 2 SNAP 6 Li...

Page 200: ...s called Host name printed on the banner sheet Log in name of the user having called the LPR User name printed on the banner sheet Job name printed on the banner sheet Default File name Job type print...

Page 201: ...of the ter minal of the connected client The number of the support digits is fixed at 80 Indicates the number of the digits of the ter minal of the connected client The number of the support digits is...

Page 202: ...four servers Maximum 48 characters For four printers 1 to 48 charac ters 1 to 10 times Indicates the number of print servers which can be connected simultaneously Each print serv er need not be start...

Page 203: ...the bindery for communication with the file server Indicates the number of file servers which can be connected simultaneously Each file serv er need not be started in advance Even when the printer is...

Page 204: ...tem Description Initial recognition Flash Down Load PJL command response Executes the processing of finding out the printer by the setup utility when the print er is connected to the network Provides...

Page 205: ...alid R Printer Q server EtherTalk valid invalid Name of the zone to which the printer belongs Network valid invalid Frame type TCP IP valid invalid IP address IP subnet mask Default gateway Netware va...

Page 206: ...hich indicate other statuses but error 1 Press Recover button for 2 seconds or more to release the error 2 Press MENU 1 button for 2 seconds or more under the OFF LINE state to make a shift to level 2...

Page 207: ...fore it is STATUS 15 and the one before the previous one STATUS 02 In this case as the 1st byte is 00 no error it can be found out that the STATUS 02 is the oldest error Also if all 4 areas 4 bytes ha...

Page 208: ...lfunction or RAM breakage Update of Network Program or re placement of printer main PCB Status code Sub status Handling Contents Error type 08 01 28 Significant problem Program error there is possibil...

Page 209: ...reakage Update of Network Program or re placement of printer main PCB Status code Sub status Handling Contents Error type 13 01 0E Significant problem Program error there is possibility of pro gram ma...

Page 210: ...re placement of printer main PCB Status code Sub status Handling Contents Error type 18 01 2A Significant problem Program error there is possibility of pro gram malfunction or RAM breakage Update of...

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