Ochsner AIR 80 C13A, Operating And Installation Instructions

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BA_AIR_80_C13A_AIR_80_C22A_OTE3_SW5x_EN_V07.docx Page 26 of 68
Customer Service
Should defects occur in your appliance, in spite of
the high-quality components used and the dili-
gence shown during production, please in-form
the customer service with
information on the
serial number and the heat pump model under
the following telephone numbers:
Customer Service Austria:
Tel.: +43 (0) 504245 – 499
E-Mail: kundendienst@ochsner.at
Customer Service Germany:
Tel.: +49 (0) 69 256694 - 495
E-Mail: kundendienst@ochsner.de
Customer Service Switzerland:
Tel.: +41 (0) 58 32041 - 99
E-Mail: kundendienst@ochsner.com
The serial number and the heat pump model are
to be found on the rating label. The rating label is
on the outer rear panel of the heat pump.
Service Contract
OCHSNER offers a wide range of service con-
tracts. Further information can be found at
www.ochsner.com .
The advantages of a service contract
-
Through the annual inspection, the statutory
regulations of the F-Gas directive are fulfilled.
-
Correctly carried out servicing not only saves
energy, it also protects the environment.
-
Furthermore, the correct care of the heating
system is a necessary prerequisite in order to
safeguard the operational life of the heat
pump for many years.
-
This gives the system user increased protec-
tion against malfunctioning
Further information to customer service and to
the scope of the service contracts can be found at
www.ochsner.com .
Trouble shooting
NOTE
Only instructed persons are allowed
to correct failures and to change the
settings.
The controller basic adjust-
ment takes place in the context of
commissioning via the specialist! The
operator/system engineer is responsi-
ble for possible corrections and pro-
gram settings!
Further error reports can be found in the control
operating instructions.