Oce CS 5070, User Manual

Page: 103 / 139

Error handling and troubleshooting 103
Colours are not correct or sections of print missing
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Prime, clean, calibrate, or replace cartridges.
Image is the wrong size
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Make sure that the dpi setting (300 or 600) matches the size of your image
file.
Print only contains a partial image
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Check the settings of the margins option. When you set margins to Normal
(default), the print area is smaller than with the margins set to Expanded.
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The printer did not size the media correctly. Use the Manual load option to
load your media.
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The printer automatically prints in portrait orientation. If you rotated the
image in the software to save to save paper, set the paper size to the next
larger size (i.e. for a C size image, select D size paper). Set the Save media
option to ON to stop the printer from scrolling the full paper height.
Ghosting (parasitic suppression)
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Use the preheat function and set the heat to 4 on all cartridges (Setup/Ink
preheat/Cyan, Magenta, Yellow, Black preheat/4/OK)
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Set the carriage speed to 5 or lower (Setup/Print mode/Carriage speed/5/OK)
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Set the printer in the bi-directional mode (Setup/Print mode/Print
direction/BI/OK)
Jagged vertical lines
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Prime, clean, calibrate, or replace cartridges.
Splotchy area fill
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Try using photo mode. If the problem persists, prime, clean, calibrate, or
replace cartridges.
Excessive banding in area fills
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Consistent banding generally indicates a hardware problem; whereas
inconsistent banding indicates a software problem.
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Use specially coated inkjet media.
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Change the Print Mode option to User-defined and select a higher number of
print passes (see ‘Selecting quality modes’ on page 48).