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14 | EN

OBO Bettermann

FAQs ‒ frequently asked questions

12  FAQs ‒ frequently asked questions

1   Can the user mount the Ion charging station themselves? 

→ No, the electrical installation of the Ion charging station must 

always be performed by a qualified electrical technician. Only then is 

electrically safe operation guaranteed.

2   How must the Ion charging station be protected electrically?

 

→ The Ion charging station must be fully protected in the building 

installation. Always observe all the local regulations on the operation 

of electrical devices.

3   Is single-phase operation of the Ion charging station possible?

 

→ Yes, every model of the Ion charging station can be operated in 

single-phase mode.

4   The Ion charging station does not function (no LED display)  

How can I work out what is wrong? 

→ Check the miniature circuit breaker and error current protection 

switch in the building installation. With regard to the status LED, also 

consult „8 Troubleshooting“ on page 12.

5   The charging power of the Ion charging station is lower than 

expected  What could be the reason? 

→ Check whether a limitation of the charging power was set in the ve-

hicle (refer to the operating instructions of the vehicle to be charged). 

13  Technical data

Ion Basic 

charging 

station

Ion  Key 

charging 

station

Ion Basic 

Protect 

charging 

station

Ion Key 

Protect 

charging 

station

Dimensions [mm]

330 x 300 x 127 mm

370 x 340 x 136 mm

Mounting type

Wall mounting

Charging power, max.

22 kW, 3-phase 

Charging current [A]

6...32 A

Charging voltage [V]

230/400 V

Charging cable length

5 m

Charging connector

Type 2

DC error current protection

6 mA

Operating temperature 

–10 °C... +50 °C 

Number of usable phases

max. 3

Max. conductor cross-section, single-wire/fine-wire

10 mm²

Max. conductor cross-section with wire-end ferrule

6 mm²

Charging station protection class

IP66

Protection class of cable with protective cap

IP54

Protection class without protective cap

IP44

Impact resistance

IK08

Communication

Modbus RTU protocol via RS-485 interface

Potential-free enabling contact

IC/0 V closed: Not ready for operation, charging not 

possible 

IC/0 V open: Ready for operation, charging possible

Summary of Contents for Ion Basic

Page 1: ...OBO Bettermann Holding GmbH Co KG Operating instructions Ion Basic charging station Ion Key charging station Ion Basic Protect charging station Ion Key Protect charging station...

Page 2: ...2023 OBO Bettermann Holding GmbH Co KG Ion Basic charging station Ion Key charging station Ion Basic Protect charging station Ion Key Protect charging station Operating instructions...

Page 3: ...e documents 6 2 Intended use 6 3 Safety 6 3 1 General safety information 6 3 2 Safety stickers 6 4 Product overview 7 4 1 Accessories 8 4 2 Product description 8 5 Mounting and installation 9 6 Chargi...

Page 4: ...4 EN OBO Bettermann Table of contents...

Page 5: ...documents supplied with the product must be stored in an easily accessible location so as to be available when information is required The current version of the operating instructions can also be op...

Page 6: ...all liability warranty and damage claims null and void 3 Safety 3 1 General safety information Observe the following general safety information Contact with electrical current can lead to an electric...

Page 7: ...g station 1 Charging station 2 Front panel 3 Charging station status LED 4 Surge protection status LED 5 On off switch without authorisation On off switch with authorisation key switch 6 Charging conn...

Page 8: ...on cover otherwise available separate ly 2034680 4 2 Product description The Ion charging stations are intended for charging electric vehicles in private areas as a sole charging point The charging st...

Page 9: ...appropriate mounting and installation instructions for electrical in stallation engineers are included with the product 6 Charging an electric vehicle Risk of electric shock If the device presents de...

Page 10: ...the charging station as possible so that the charging cable is not taut No adapter connectors or extensions may be used Fig 2 3 4 Charging an electric vehicle 4 Connect the charging connector to the...

Page 11: ...ends the charging operation automatically Status LED is continuously blue again 6 Release the charging connector from the vehicle 1 and reattach the protective cap 7 Wind the charging cable on the ca...

Page 12: ...he on off switch or key switch Restart the charging operation after 2 hours Charging station is defective Contact the electrical technician installa tion engineer Safety fuse has tripped Contact the e...

Page 13: ...n variants the surge protection installed in the charging station must be disconnected before the inspection 9 1 Checking the function The perfect function of the charging station can be checked using...

Page 14: ...The charging power of the Ion charging station is lower than expected What could be the reason Check whether a limitation of the charging power was set in the ve hicle refer to the operating instructi...

Page 15: ...EN 15 Notes...

Page 16: ...termann Holding GmbH Co KG P O Box 1120 58694 Menden GERMANY Customer Service Germany Tel 49 0 2373 89 1700 Fax 49 0 2373 89 1238 E mail info obo de www obo bettermann com OBORD 210684 HAFA 49523540 0...

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