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STRUCTURAL CONCEPTS TECHNICAL SERVICE CONTACT INFORMATION & LIMITED WARRANTY

 

49

 

TECH SERVICE/WARRANTY CONTACT INFO:    

1 (800) 433

-

9490 / EXTENSION 1

 

 

DAYS/HOURS AVAILABLE:

 

MONDAY 

-

 FRIDAY (CLOSED HOLIDAYS) 

 

8:00 AM to 8:00 PM EST

 

YOU MUST HAVE THE FOLLOWING INFO AVAILABLE 

BEFORE CONTACTING STRUCTURAL CONCEPTS:

 

 

SERIAL NO. / MODEL NO. / STORE NO. / STORE 

ADDRESS / DETAILS (PHOTOS, LEAK LOCATIONS, 

DAMAGE, STORE

S AMBIENT CONDITIONS, ETC.)

 

To Access The Limited Warranty To Your 

Case, Follow These Instructions:

 

 

  > If Viewing This Document on Smart Phone, 
Tablet or Computer, Select/Click On The QR 
Code at Right.

 

 

 > If Viewing This Document In Print (Hard 
Copy), Scan The QR Code at Right With Your 
Smart Phone or Tablet.

 

Summary of Contents for CO33R

Page 1: ...ze Guard Important See Counter Installation Guide Section In This Manual Before Proceeding With Installation Model CO63R With Counter End Panels And Continuous Top Front Model CO33RM Similar To CO53RM...

Page 2: ...ENANCE REMOVABLE FRONT PANELS MAGNETIC MAINTENANCE LED LIGHT FIXTURES LOCATION REPAIR REPLACEMENT MAINTENANCE OPTIONAL NIGHT AIR CURTAIN OPERATING INSTRUCTIONS MAINTENANCE ELECTRICAL ACCESS AND COMPON...

Page 3: ...INFORMATION SCC TECHNICAL SERVICE CONTACT INFORMATION LIMITED WARRANTY 41 42 43 44 45 46 47 48 49 Models Represented In This Operating Manual CO33R CO43R CO53R CO63R CO3324R CO4324R CO5324R and CO6324...

Page 4: ...ANSI Type I Conditions Product is displayed in store conditions with maximum ambient temperature of 75 F 24 C and relative humidity of 55 NSF ANSI Type II Conditions Product is displayed in store cond...

Page 5: ...a GFCI receptacle CAUTION POWER CORD AND PLUG MAINTENANCE Risk of electric shock If cord or plug becomes damaged replace only with cord and plug of same type CAUTION DO NOT RELY ON THERMOMETERS OR TH...

Page 6: ...ed ALL THE WAY UP before moving unit off skid and into position To prevent damage support case while sliding it toward edge of skid IF NO CASTERS ARE ON SKID tip case slightly back and slide skid from...

Page 7: ...at base frame through front of case after front toe kicks have been removed Tighten nuts securely but do not over tighten See accompanying illustration below C After Adjoinment Apply Food Grade Silic...

Page 8: ...proper position levelers must then be LOWERED to floor Frame Support Rails Adjust case so it is level and plumb You may need to remove front and or rear toe kick to access levelers Use adjustable wre...

Page 9: ...OR MODELS CO33R CO43R CO53R CO63R 9 THE FOLLOWING COUNTER INSTALLATION INFORMATION IS ONLY APPLICABLE TO MODELS CO33R CO43R CO53R and CO63R UNDER COUNTER UNITS NOTE ANY REVISIONS TO THIS INFORMATION M...

Page 10: ...efer to your particular model s specification sheet for electrical requirements and plug configuration Case Rear 4 09 75 NOTE THE FOLLOWING COUNTER INSTALLATION INFORMATION PERTAINS ONLY TO MODELS CO3...

Page 11: ...e Kick Side Section With Full Dimensions Side Section Side Section With O E M Toe Kick COUNTER 3 00 NOTE THE FOLLOWING COUNTER INSTALLATION INFORMATION PERTAINS ONLY TO MODELS CO33R CO43R CO53R and CO...

Page 12: ...D IN FRONT OF TOP BOARD 1 16 Case Underside 3 00 MINIMUM OPENING ABOVE TOE KICK NOTE THE FOLLOWING COUNTER INSTALLATION INFORMATION PERTAINS ONLY TO MODELS CO33R CO43R CO53R and CO63R UNDER COUNTER UN...

Page 13: ...FOR MODELS CO3324R CO4324R CO5324R CO6324R 13 THE FOLLOWING COUNTER INSTALLATION INFORMATION IS ONLY APPLICABLE TO MODELS CO3324R CO4324R CO5324R and CO6324R NOTE ANY REVISIONS TO THIS INFORMATION MU...

Page 14: ...er to your particular model s specification sheet for electrical requirements and plug configuration Case Rear 4 09 75 NOTE THE FOLLOWING COUNTER INSTALLATION INFORMATION PERTAINS ONLY TO MODELS CO332...

Page 15: ...Note Above Illustration May Not Exactly Reflect Every Feature or Option of Your Particular Case Side Section 3 MINIMUM Side Section With O E M Toe Kick 3 00 Note Above Illustration May Not Exactly Ref...

Page 16: ...IN FRONT OF TOP BOARD 1 16 Case Underside 3 00 MINIMUM OPENING ABOVE TOE KICK NOTE THE FOLLOWING COUNTER INSTALLATION INFORMATION PERTAINS ONLY TO MODELS CO3324R CO4324R CO5324R and CO6324R CASE MINIM...

Page 17: ...e Always maintain front and rear airflow clearance of twelve inches Obstruction or restriction of air can void warranty Thermometer is also at case rear as shown below and controls internal case tempe...

Page 18: ...t OFF return air grill at case front See illustration below 3 Load Lines Load lines represent the maximum height that product can be place and or stacked in case Keep product at or under load lines to...

Page 19: ...HT FIXTURES section in this manual for more specifics 3 Night Curtain Optional night air curtain is near honeycomb See OPTIONAL NIGHT AIR CURTAIN OPERATING INSTRUCTIONS section in this manual for more...

Page 20: ...dels CO33R CO43R CO53R CO63R etc See next page for magnetic removable front panels 2 Product Risers aka Steps Risers steps allow product to be more prominently displayed Risers are to rest on decks an...

Page 21: ...kicks are to be placed on case via slot magnet attachment method Remove toe kick by pulling away from lower magnet and lifting up and off hooks No screw removal is required See illustrations below See...

Page 22: ...of clip with thumb Note Mounting clips MAY be riveted to shelf or header In such instances simply remove LED light from mounting clips by pressing against flange part of clips with thumb Replacement...

Page 23: ...nd carefully wind night air curtain back into roll 5 Caution Do not allow spring loaded night air curtain to freely snap back into roll Doing so can eventually destroy night air curtain s tension and...

Page 24: ...llast Field Wire Routes Main Power Rocker Switch 2 Temperature Defrost Control The case temperature is set at the factory as determined by the case size The temperature is controlled by a thermostat I...

Page 25: ...Instrument Pens Markers Cup 7 Removable Rear Panel Six 6 Attachment Points Retains Removable Rear Panel To Case Rear 4 Sandwich Wrap Holder Sandwich wrap holder is at rear center 5 Removable Writing I...

Page 26: ...e location When security cover is removed from case store in safe secure location away from foot traffic 4 Rear Flip Down Hinged Door Optional Certain models have a rear flip down hinged door with per...

Page 27: ...el Removal For Cleaning Purposes See MAINTENANCE REAR COMPONENT LAYOUT MODEL CO3436RG 5716 ONLY section in this manual for location of the six 6 rear panel attachment points Removing screws at these a...

Page 28: ...ng decks 2 Thermostatic Expansion Valve Access TXV also becomes accessible upon removal of decking Above Illustration Shown With End Panel and Decking Removed For Illustrative Purposes Evaporator Fan...

Page 29: ...es of case while removing decks 2 Thermostatic Expansion Valve Access TXV is accessible upon removal of decking See illustration below 3 Drain Drain is located at center of tub under TXV Access trough...

Page 30: ...ng Valve Sweat Valve Access Balancing valve and sweat valve becomes accessible upon removal of decking Above Illustration Shown With End Panel and Decking Removed For Illustrative Purposes Evaporator...

Page 31: ...Refer to maintenance fundamentals for access Remove rear grille by removing 4 screws as shown in illustration at right and below See next page for units with rear grilles requiring NO screw removal Sc...

Page 32: ...actor Remove rear grille by grasping two 2 finger holes and pulling outward Rear grille will then be free from rear panel magnets one at each end Slots of rear grille one at each end grille may then b...

Page 33: ...ay vary 2A Upper front panel bracket for top of front panel to be placed 2B Lower front panel s slot that rests on hooks at both ends of case 2C View of hook that lower front panel rests on typ 3A Toe...

Page 34: ...condensate package out slowly and carefully After service slide back under case Return rear grille to case and attach with four 4 retaining screws See previous page for screw removal illustration Sigh...

Page 35: ...r rear grille has been removed slide condensate package out slowly and carefully After service slide back under case Return rear grille to case and attach with four 4 retaining screws Filter Drier Rec...

Page 36: ...arm soapy water Use soft bristled brush to remove dust dirt grease and grime that may collect on filter Rinse thoroughly Skip to step 3 2 As magnetic condenser coil filter is dishwasher safe remove fr...

Page 37: ...ng Process Use vacuum to remove excessive residue AND to remove dust in coil Clean with mild all purpose cleaner and soft cloth with nylon brush as needed to clean tub drain trough TXV lines solenoid...

Page 38: ...for EnergyWise units or electric coil for standard units Follow instructions as to proper dilution safety precautions and scrubbing method After thoroughly cleaning pan with scrub brush and solution r...

Page 39: ...honeycomb retainer C Carefully pry downward and away from the honeycomb retainer D Use brush to reach in and with outward sweeping motion pull any crumbs or residue out of honeycomb area Clean honeyco...

Page 40: ...ion If brushes are worn they must be replaced Call Technical Service Department to replace Toll Free number is listed at end of manual Caution Coil fins are sharp Handle with care Reattach Clean Sweep...

Page 41: ...including illustrations If case light still does not come on call service provider Case is Not Holding Proper Temperature If a large amount of warm product was added to the case it will take time for...

Page 42: ...l Form Plug s Oval Form LED Plug Light Fixture Retaining Springs Plug A B LED s Barrel Shaped Insert LED Light B Shaped LED Plug Light Fixture Barrel Shaped LED Plug Light Fixture Replacement of LED l...

Page 43: ...material with new If wicking material is not available contact Structural Concepts See toll free number at last page of this manual Fan Emits Excessive Noise Check that the case is aligned level and...

Page 44: ...warm product was added to the case it will take time for the temperature to adjust Unit needs product to be pre chilled Temperature changes during defrost mode but will return to normal Fourth LED on...

Page 45: ...system Check that liquid line filter dryer is not plugged Check that close offs are intact around condensing coil and that air is not recirculating Check that store ambient temperature isn t above max...

Page 46: ...ecirculation around evaporator coil Check that evaporator coil is not iced up High Suction Pressure Check for refrigerant overcharge Check that compressor reed valves aren t bad Look for high suction...

Page 47: ...ormation Listed Technical Information Service Serial labels are affixed at a wide range of places on the header near thermostat at case rear behind panels toe kicks on electrical boxes etc Serial labe...

Page 48: ...s Used OnYour Case Follow These Instructions If Viewing This Document on Smart Phone Tablet or Computer Select Click On The QR Code at Right If Viewing This Document In Print Hard Copy Scan The QR Cod...

Page 49: ...LOWING INFO AVAILABLE BEFORE CONTACTING STRUCTURAL CONCEPTS SERIAL NO MODEL NO STORE NO STORE ADDRESS DETAILS PHOTOS LEAK LOCATIONS DAMAGE STORE S AMBIENT CONDITIONS ETC ToAccess The Limited Warranty...

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