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Preliminary
You can also set Ring-through for a few minutes so you can receive an
automated callback from your bank or other institution that needs to validate
some request you made. To set a temporary Ring-through mode, at the dial tone,
press
#
6
.
Tel-Lynx
will then ask you how many minutes to set Ring-
through. After the temporary Ring-through period is over,
Tel-Lynx
will revert to
its previous mode of operation.
Note:
When you switch from a Personal Assistant mode to permanent Ring-
through mode, then for the next 15 times you take a telephone off-hook
Tel-
Lynx
will remind you that Ring-through mode has been selected. You can
disable the reminder by selecting Ring-through mode again (Flash 7, <
secret
code
>, 1, 1).
Answering in Personal Assistant Modes
In
Personal Assistant modes I, II and III
, in addition to checking an incoming
call’s contact type against the
Do-Not-Disturb override timer
and the
Do-Not-
Disturb schedule
to decide if the call should be allowed through,
Tel-Lynx
answers and screens each call, blocking unwanted calls from ringing your
telephone.
If the caller’s phone number is in
Tel-Lynx
’s phone book or on the new call list,
Tel-Lynx
will answer and optionally greet the caller with your personal greeting. If
the call is allowed through,
Tel-Lynx
will ring your telephone while it informs the
caller that they are being connected. If the call is not allowed through, it is sent to
voice mail after your personal greeting.
Robocall Blocking Feature
If a caller’s phone number is neither in
Tel-Lynx
’s phone book nor on the new call
list,
Tel-Lynx
requires that the caller go through a
one-time
qualification process
to identify themselves (See
Call-In Menu
). If the caller does not successfully
identify themselves, the call is terminated before ever ringing your telephones. In
the one-time process,
Tel-Lynx
asks the caller to press a key it randomly selects,
then to record their name, and then to specify their phone type. If successful, a
new caller will be considered qualified, placed on the
new call list
, and will ring
your telephones. This completely blocks unwanted robocalling machines and
strongly discourages "cold" sales calls.
A qualified new caller’s phone number, name (if present in the caller ID),
recorded name, and phone number type are placed as a contact in the new call
list and will
not
have to go through the qualification process again. You can add
the new call contact to the phone book at your convenience if you wish. New
contacts are assigned a normal
contact type
.
When you answer the telephone, you’re connected to your
Tel-Lynx
Personal
Assistant, not to the caller, so you will have the opportunity to further screen the
call.
Tel-Lynx
will say the caller's recorded name, tell you which line the call came
Copyright 2013-2015, nVideon, Inc. Atlanta, GA All Rights Reserved Worldwide
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