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TROUBLESHOOTING
ONE-YEAR LIMITED WARRANTY
PROBLEM
POSSIBLE CAUSE
CORRECTIVE ACTION
Burner won’t light
Burner flame is low
Carbon build-up
Thick black smoke
Propane cylinder is frosted over
Blockage in orifice
Control knob is not in ON position
Gas pressure is low
Control knob fully ON
Dirt or film on reflector and burner screen
Blockage in burner
Remove blockage and clean burner
inside and outside
Check burner and orifices for
blockage
Clean reflector and burner screen
Outdoor temperature is less than 40ºF and
tank is less than 1/4 full
Turn cylinder valve OFF and replace
cylinder
Use a full cylinder
Turn control knob to ON
Wait until the propane cylinder
warms up and is defrosted
Clear blockage
This product is inspected, tested and carefully packaged to minimize the chance of damage during
shipment. If a part within one year from the date of purchase proves to be defective in material or
fabrication under normal use, the part will be repaired or replaced. The Company's obligation under
the warranty is to replace or repair defective parts at our discretion. Any expenses or damage resulting
from the installation, removal or transportation of the product will the responsibility of the owner and
are not covered by this warranty. The owner assumes all other risks arising out from the use or misuse
of the product. The warranty will be void if the product damage or failure is deemed by the Company
to be caused by accident, alteration, misuse, abuse, incorrect installation or removal, or connection to
an incorrect power source by the owner. The Company neither assumes, nor authorizes any person
or entity to assume for it any obligation or liability associated with its products.
