NTT docomo FOMA N2502 HIGH-SPEED, Connection Manual

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37 Continued on next page
Appe
ndix
Malfunction Checklist
z
When the reference is described as “Manual”, refer to “Manual for FOMA N2502 HIGH-SPEED” contained in
the attached CD-ROM.
■
The FOMA terminal is not recognized
■ Trouble in communication
■
Trouble in AT command
Symptom Check Page
No recognition of the FOMA
terminal Re-insert the FOMA terminal all the way into the PC card slot
securely. p.19
Verify that the Communication setting file (driver) properly functions
in the FOMA terminal. p.29
Remove the FOMA terminal once and reinstall it. Still, if it may not
be recognized, remove the FOMA terminal and reinstall it after
restarting PC.
ー
Symptom Check Page
Communication unavailable Verify that a signal is reached in the service area. p.15,
“Manual”
p.37
Caller ID setting is different from the provider to be used,
communication may fail. Right-click on the created icon to be
connected for the dial up network, then right-click “
プロパティ
(Properties)”, and confirm “184” or “186” appended to the phone
number. If the different specification is made, correct it.
“Manual”
pp.39, 70
Check if “PIN1 コード照合 (PIN1 code check)” is set to “ 照合する (Yes)”.
If setting to “
照合する
(Yes)”, you cannot dial directly. Start the
FOMA N2502 HIGH-SPEED utility and check PIN1 code.
“Manual”
p.42
Check the property of the modem and APN setting. “Manual”
pp.75, 78
Check validation for the access point (phone number) of the
destination or communication system (packet or 64K
communication). “Manual”
pp.53, 76
If you activate the DoCoMo videophone software or resident it on
the task tray, terminate it.
ー
Remove the FOMA terminal once and reinstall it. However,
communication may still fail, remove the FOMA terminal and
reinstall it after restarting PC.
ー
Internet connection unavailable Check that the user name or password at the logon time is input
according to the provider information you use. “Manual”
pp.53, 76
Disconnect instantly Destination may be busy. Try connection again after a while.
ー
When you use the terminal in the place with the week signal, move to
the place where the antenna lamp turns to light up in green or orange. p.15
Symptom Check Page
“ERROR” appears after the
command is input. Check that the proper command is input. “Manual”
p.121
Check the property of the terminal software for incorrect selection of
the other device than the FOMA terminal.
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