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NTEK doortalk Product Manual Download Page 9

Night Vision Support

DoorTalk is equipped with IR LEDs so you can see 

videos clearly at night

Motion Detection 

Motion sensors can detect even the sneakiest activity 

around DoorTalk

Email & Push Notifications

Doortalk proactively notifies you incidents via app or 

email

KeyPad Interface

With a new keypad interface, you can dial to any local 

extension and further maximize the built-in IP-PBX.

Face Detection

When the device captures a human face, it sends signal 

to the camera to capture an image of the person

8

Summary of Contents for doortalk

Page 1: ......

Page 2: ...p Option 2 Registering Doortalk as a SIP Server Device Assigning DoorTalk Call Receiver s Registering Client Device to SIP Server Test Call Smart WiFi Setup Checking the SIP Profile Assigning DoorTalk Call Receiver s Registering Client Device to SIP Server Preparation Communication Features 7 9 10 14 17 19 20 27 30 32 34 37 38 42 43 45 47 47 49 49 1 3 4 5 6 DoorTalk Device Call Using Access Contro...

Page 3: ...New SIP Trunk To Create a New Outgoing Call Rule To Create a New Dial Plan To Create a new user To Create a New Ring Group To Create a New Call Queue To Open a Voicemail for a User To Create a New Page Intercom To Create a New Voicemail Group To Configure your NEX Asterisk for Global To Assign Agent for Users 58 59 60 60 61 62 63 64 64 65 58 59 60 60 61 63 62 63 64 64 65 58 Product Configuration 5...

Page 4: ...efer to connect to a power line turn off the power source first DO NOT detach the Device from its place without unplugging or turning off the power source first should the Device needs to be relocated DO NOT submerge or soak device in any liquid DO NOT shake drop or strike the unit to prevent internal damage Handle the unit with care DO NOT remove the microSD or the USB cable before unplugging or ...

Page 5: ...r copies to third parties nor reverse engineer decompile disassemble or otherwise attempt to discern the source code of the components of the Software Customer may not use Software nor allow Software to be used to provide data management or processing services for third parties Customer may not reproduce all or any portion of the Software except as expressly permitted herein or any accompanying Do...

Page 6: ...r consequential damages including damages for loss of profits loss of business loss of use or data interruption of business and the like even if NTEK has been advised of the possibility of such damages arising from any defect or error in this manual or product Specifications and information contained in this manual are furnished for informational use only and are subject to change at any time with...

Page 7: ...om anywhere DoorTalk is equipped with security features and access control function that proactively keeps you safe Our new DoorTalk series of Indoor and Outdoor SIP enabled Intercoms delivers multi tenant video lobby intercom system and secure access control by PIN or RFID These devices are perfect for commercial residential facilities schools and universities retail establishments and warehouses...

Page 8: ...tivity options through WiFi or LAN depending on your needs and space allocation Reliable Connection Doortalk keeps a live connection with your DoorTalk App wherever you are Android and iOS Compatibility DoorTalk comes with free downloadable application that allows users remote door control and robust list of communication features Easy Startup With our adopted autoprovision setting up the DoorTalk...

Page 9: ...st activity around DoorTalk Email Push Notifications Doortalk proactively notifies you incidents via app or email KeyPad Interface With a new keypad interface you can dial to any local extension and further maximize the built in IP PBX Face Detection When the device captures a human face it sends signal to the camera to capture an image of the person 8 ...

Page 10: ... accessories we have listed them as the following DoorTalk Main Unit Screw Driver Set Power Adapter Ethernet Dongle RJ 45 Cable DoorTalk Manual Note NTEK Systems will not be liable for any defect arising from the use of unauthorized accessories which may void the warranty ...

Page 11: ...10 Wiring Diagrams DoorTalk Basic Wiring Diagram Diagram 1 ...

Page 12: ...11 Diagram 2 ...

Page 13: ...12 Diagram 3 ...

Page 14: ...13 Diagram 3 ...

Page 15: ...Product s Design 14 1 Ambient Light Sensor 2 Infrared Illuminator 3 Mic 4 Camera 5 Call Button 6 Motion Detector 7 LED Status Indicator 8 Speaker 9 Key pad 1 2 5 3 6 4 7 8 9 Figure 2 1 ...

Page 16: ...15 10 USB 1 Host for Ethernet dongle 11 Sensor Input 12 Relay Output 13 Power Input 5V 12V DC 10 11 12 13 Figure 2 2 ...

Page 17: ...14 16 15 16 14 USB 2 Host 15 Reset 16 Micro SD Slot External Storage Figure 2 3 ...

Page 18: ...Talk Device List DoorTalk Press to Talk Button Contacts Tab Video Call Button Voice Call Button Delete Button Recent Activity Tab Dialer Tab Settings Tab DoorTalk Tab Connectivity Indicator Door Control Figure 3 1 Figure 3 2 ...

Page 19: ...18 All Activity Tab Contact Image 5001 5002 5002 5001 Add Contact Local SIP Number Contact Name Recent Events Tab Delete Activity Button Recent Calls Tab Figure 3 3 Figure 3 4 ...

Page 20: ... GB Expandable up to 32GB CMOS 5MP QSXGA 2595x1944 FOV 120 wide angle lens 6 IR LEDs Android Quadcore 1 2 GHz ARM Cortex A9 2 inputs 1 2 24 VDC optional 2 outputs 30VDC 1A 125VAC 0 5A optional PIR Piero electric Infrared detection range 5m Supported Software Open CV Wi Fi Bluetooth 13 Numeric and Call Button 5V 2A 12V 1A SIP RFC 3261 TCP and UDP over IPv4 Door control Motion Detection Requires Eve...

Page 21: ... up to 40 C Getting Started Required Device and Tools for Installation DoorTalk Main Unit Smart Phone OS Android Kitkat and above or OS iOS 7 0 and above Internet Connectivity RJ 45 Cable Power Adapter Screw Driver Set Ethernet Dongle Required Applications Software DoorTalk Application Preparation Reminder NTEK will not be liable for any defect arising from the use of unauthorized accessories whic...

Page 22: ...n process plan first how your device will be powered the network connection type wireless or LAN and what security systems you plan to integrate with DoorTalk Decide whether the wiring should go through the wall or pass underneath the device IMPORTANT READ THE INSTRUCTIONS CAREFULLY AND MAKE THE NECESSARY PREPARATIONS FIRST BEFORE STARTING INSTALLATION OF YOUR DOORTALK DEVICE KEEP THE DEVICE UNPLU...

Page 23: ...u plan to connect with DoorTalk and line up their cables Doorbell Electronic Door Lock System Smoke Detector Fire Alarm Contact Closure Detector NOTE Connecting DoorTalk to any of these systems enables you to receive notifications on your mobile device if they are triggered by an event Know more about the corresponding mobile applications for these security systems at www DoorTalk net 22 STEP 2 Pl...

Page 24: ...ng on the type of wall For concrete or brick walls the screw holes should just be wide enough that the provided screw anchors will fit through tightly and not loose STEP 4 Position the wires accordingly before affixing the rear cover onto the surface 23 Figure 5 3 Figure 5 4 ...

Page 25: ... anchors STEP 6 Attach the cables to the corresponding slots see illustration Power cable 5V 12V DC red wire GND black wire Doorbell Relay see Integrating Other Devices p 12 Security System Sensor or Relay Ethernet LAN LAN Refer to your security system s manual or consult a specialist for technical information You may also visit www DoorTalk net for more information Figure 5 5 ...

Page 26: ... STEP 7 Once all the wire connections are in place the device can then be mounted and fixed 1 2 3 Attach first the top portion of DoorTalk Check if the wiring is properly placed before locking the lower portion of the device Push the DoorTalk against the wall to snap the lower portion Figure 5 6 Figure 5 7 Figure 5 8 Figure 5 9 ...

Page 27: ...26 STEP 8 Use the provided torx screw to secure the device in place Finally insert the screw covers to hide access to the screws Torx Screw Screw Cover Figure 5 10 ...

Page 28: ...onfiguration STEP 1 Preparation Note The Doortalk App requires a Local WiFi connection in order to configure the Doortalk device The User should connect his her smart mobile device to the WiFi Network Router to assign IP addresses to the Doortalk device and the SIP Server It is important to take note of the Router WiFi SSID and Password for Step 2 Smart WiFi Setup Figure 1 ...

Page 29: ...into the power source and wait for the voice prompt Access Point On this may take around 2 5 minutes after power up At this time the DoorTalk LED Status Indicator should be blinking Figure 1 5 1 STEP 1 4 On your mobile device go to the WiFi Settings STEP 1 5 Check if the Network SSID Doortalk_AP is available DO NOT connect Figure 1 5 1 Note If not available check the power source of the DoorTalk d...

Page 30: ...1 DoorTalk Device and 2 Client Device SIP Account Details from a Local SIP Server device Sample for DoorTalk Device Sample for Call Reciever Client Device SIP Call ID Number 5200 5200 Password 000000 default password 000000 default password SIP Server IP Address 192 168 0 8 192 168 0 8 Port 5060 5060 Table 1 6 1 SIP Account Details from a Cloud Public SIP Server Sample for DoorTalk Device Sample f...

Page 31: ...iFi Setup STEP 2 3 Your WiFi network should show under SSID and you will only need to type the network password on the Password text field Note Make sure to type the correct password If you typed an incorrect password you will hear the voice prompt WiFi connection failed repeatedly as the DoorTalk device will try to connect to the WiFi network continuously after a failed connection An incorrect pa...

Page 32: ... 2 6 A prompt will appear reminding you to check if you have provided the correct password Figure 2 6 1 1 Tap Continue to finish the setup process STEP 2 6 1 Password Check Tap Yes Figure 2 4 1 Note Yes DoorTalk device will be set as SIP Server No DoorTalk device will be as Client STEP 2 6 2 Successful Setup Figure 2 6 1 1 Figure 2 6 2 1 ...

Page 33: ...r 2 the Network SSID DoorTalk_AP is not available In case of failed setup check if the LED Status indicator of the DoorTalk device is blinking If not check the power source and do a soft reset by unplugging and replugging the DoorTalk device Then repeat Step 2 2 onwards Figure 2 6 3 1 STEP 2 Network Setup Option 2 Objective In this step you are going to connect the DoorTalk device to the WiFi Loca...

Page 34: ...33 STEP 2 3 Tap Refresh icon STEP 2 4 Tap Unnamed v1 0 0 0 Unnamed v1 0 0 0 Figure 2 3 1 STEP 2 5 Input the default details Login ID admin Password admin STEP 2 6 Tap Sign In Figure 2 3 2 ...

Page 35: ...ork internet you have been chosen if not Connect it Figure 3 1 1 STEP 3 Registering Doortalk as a SIP Server Device Objective In this step you are going to register the DoorTalk device to the SIP Server and enable DoorTalk to call the Client device s connected to the SIP Server STEP 3 1 Go back to the DoorTalk App main screen by tapping the DoorTalk tab Note The DoorTalk device can communicate wit...

Page 36: ...ow the procedure before you proceed to next step for setting up the IP Address to be use on the SIP Account Note down the IP Address below the Unnamed v1 0 0 0 You are going to use that as a SIP server IP Address through your configuration Figure 3 2 1 STEP 3 3 Choose Unnamed v1 0 0 0 from the Device List and log in using the default details below ID admin Password admin Figure 3 3 1 Figure 3 3 2 ...

Page 37: ...ress Port SIP Server Port 5060 Figure 3 6 1 Note A pop up message will appear saying Configuration saved Tap anywhere in the screen for the pop up message to disappear Step 3 Confirmation To make sure that your DoorTalk device was successfully registered to the SIP Server press the DoorTalk Device Call Button not the DoorTalk App Call Button If you hear the voice prompt Receiver List Unavailable y...

Page 38: ...e Call List STEP 4 3 Tap the Add button to assign a Call Receiver Figure 4 4 1 STEP 4 4 Input the following details STEP 4 5 Tap OK STEP 4 6 Tap the Save button SIP Call ID Number The SIP Call ID Number registered in the SIP Server that is available for use Priority Number This will determine the order by which the Client device will receive the call from DoorTalk device i e Number 2 means Second ...

Page 39: ...e SIP Call ID Number s of the Call Receiver s Client Device s that you added under Outbound Calls STEP 5 Registering Client Device to SIP Server MANUAL SETUP Objective In this step you are going to register the Call Receiver Client Device to the SIP Server to enable the call function through the DoorTalk App If you wish to use Auto Provision please refer proceed to page 43 STEP 5 1 Go back to the ...

Page 40: ... OK STEP 5 4 Choose Manual Setup Figure 5 4 1 STEP 5 7 Tap the Check icon STEP 5 8 Go back to the DoorTalk App main screen by tapping the DoorTalk tab Call ID SIP Call ID Number Password SIP Account Password IP Address SIP Server Address Port SIP Server Port Note A Pop up message will appear saying Configuration saved Tap Ok for the pop up message to disappear Note A pop up message will display fo...

Page 41: ... STEP 5 11 Choose Call List STEP 5 12 Tap Inbound Calls tab STEP 5 13 Tap the Add button Figure 5 12 1 STEP 5 14 Input the following information STEP 5 15 Tap OK SIP Call ID Number The SIP Call ID Number you registered in Step 4 4 Call Receiver Information A name or description of the Client device Figure 5 14 1 ...

Page 42: ...e device is connected to the WiFi network and 2 you entered the correct SIP Account details in Step 5 4 b Gray Client device is on standby and is trying to connect to the SIP Server Wait for your mobile device to connect to the SIP Server c Green Client device was successfully registered to the SIP Server and is ready to call and receive call from the DoorTalk device Step 5 Confirmation When done ...

Page 43: ...Client device STEP 6 1 1 Dial the Call ID then press the DoorTalk Call button to make a call Figure 6 1 1 1 42 STEP 6 1 2 Press the DoorTalk Call button to direct call the default Call ID Figure 6 1 2 1 Note If you did not press the DoorTalk button within 10 seconds the Call ID will cancel or be cleared To delete the Call ID just press ...

Page 44: ...h the Doortalk App tap Settings and choose Smart WiFi Setup Figure 1 2 1 STEP 1 3 Your WiFi network should show under SSID and you will only need to type the network password on the Password text field Note Make sure to type the correct password If you typed an incorrect password you will hear the voice prompt WiFi connection failed repeatedly as the DoorTalk device will try to connect to the WiFi...

Page 45: ...5 Tap on Online Setup Tap OK Figure 1 4 1 Figure 1 5 1 STEP 1 6 A prompt will appear reminding you to check if you have provided the correct password Figure 1 6 1 1 Tap Continue to finish the setup process STEP 1 6 1 Password Check STEP 1 6 2 Successful Setup Figure 1 6 1 1 Figure 1 6 2 1 ...

Page 46: ...1 the DoorTalk device is not powered up or 2 the Network SSID DoorTalk_AP is not available In case of failed setup check if the LED Status indicator of the DoorTalk device is blinking If not check the power source and do a soft reset by unplugging and replugging the DoorTalk device Then repeat Step 2 4 onwards Figure 1 6 3 1 STEP 2 Checking the SIP Profile Congratulations DoorTalk device now is al...

Page 47: ... automatic configured STEP 2 8 Tap Save Note A pop up message will display saying Configured saved Tap anywhere in the screen for the pop up message to disappear STEP 2 5 Tap Device Name Figure 2 5 1 log in using the default details below ID admin Password admin Figure 2 5 1 Figure 2 5 2 Figure 2 7 1 Unnamed v1 0 0 0 ...

Page 48: ...g is automatic having information downloaded from the SIP Server Portal Please follow the steps to check the Outbound and Inbound Calls setting STEP 3 1 From the SIP Setup page tap the Return button to go back to DoorTalk Setup page STEP 3 2 Choose Call List Figure 3 2 1 Note User s has an option to save the Outbound and Inbound Calls setting since its automatic configured If you wish to add anoth...

Page 49: ...P 4 7 Tap OK Tap Anywhere on the screen to dismiss the message Note Users has a choice to save My Profile settings since it is automatic registered Step Confirmation Green dot should appear on the Top Left Screen of your Mobile device DoorTalk Application was successfully registered to SIP Server and is ready to call and receive call from the DoorTalk Device Figure 4 4 1 Figure 4 6 1 Figure 4 7 1 ...

Page 50: ...s Required Device and Tools for Usage DoorTalk Main Unit Smart Phone OS Android Kitkat and above or OS iOS 7 0 and above Internet Connectivity Required Applications Software Doortalk Application Installed in your Smart Device DoorTalk Device Call On your DoorTalk Device press the activation button DoorTalk will be creating a live video call to the priority local number Figure 7 ...

Page 51: ...50 STEP 1 2 Tap Settings STEP 1 3 Tap DoorTalk Setup Figure 1 2 STEP 1 1 Tap DoorTalk tab Figure 1 1 Using Access Control STEP 1 Registering the PIN Code Figure 1 1 Figure 1 2 ...

Page 52: ...t and log in using the default details below Figure 1 3 STEP 1 5 Tap Access Control Figure 1 4 STEP 1 6 Tap PIN Figure 1 5 STEP 1 7 Input the default PIN Figure 1 6 STEP 1 8 Tap check icon Default PIN 0000 Figure 1 3 Figure 1 4 Figure 1 5 Figure 1 6 ID admin Password admin ...

Page 53: ... may now used your PIN to open the Door STEP 2 2 Dial the 4 digit of your PIN then press key to open or close Note If you did not press the key within 10 seconds after you input the PIN the PIN will cancel cleared To delete the PIN just press STEP 1 12 Tap save icon STEP 1 11 Input your chosen PIN Figure 1 8 STEP 1 10 Tap check icon Note New PIN should contain 4 6 digits only Note A pop up message...

Page 54: ...orTalk Device 1 Tap the Press to Talk Icon found at the center of the App Home Page If you are calling a specific SIP Extension 1 Tap the Dialer Tab 2 Enter the SIP Extension Number 3 Tap Voice Call Button or Video Call Button Figure 8 1 Figure 8 2 ...

Page 55: ... the default details Login ID admin Password admin 4 Tap Email Notification 5 Tap button 6 Input your active Email Account to receive the notification for 1 Motion Detection and 2 DoorLock Functions 7 Select on the Notifications which one you want to receive 8 Tap OK 9 Tap Save 10 Tap DoorTalk Tab to return to Home Screen Note Toast message will display stating Update Success Figure 10 1 Figure 10...

Page 56: ...put another email account and toggle which push notification activities you want to receive 6 Tap to save You can see the status blue color on the upper screen which means that an activation from the administrator is needed Figure 11 4 Note A pop up message will display stating Update Success Note This can be a dummy account which has correct email format Figure 11 1 Figure 11 3 Figure 11 4 Figure...

Page 57: ... Screen 2 Tap DoorTalk Setup 3 Select your registered DoorTalk Device 4 Tap Event Settings 5 Tap Activate Deactivate 6 Tap Save Icon Figure 12 1 Figure 12 2 Figure 12 3 Product Configuration In this section we will be guiding you to adding clients to your DoorTalk Device Adding Clients to your Device ...

Page 58: ...the Play Store on your smart device Note You may Choose from line 1 4 Nex Phone Application 1 Open the Application 2 Tap More 3 Tap Settings 4 Tap SIP 5 Select a Line 6 Tap Next Please Input the following details Display Name Indicate the Name you want to appear in your Phone Book Call ID Kindly check autoprovision nexportals com for the available extensions for your DoorTalk IP Address Enter the ...

Page 59: ...u may leave it blank 7 Save then Apply Changes The built in IP PBX can be managed via the device or thru any browser in the network Once configured the device can be utilized as a VOIP endpoint to call other VOIP devices on the network The following are its features To access the built in IP PBX point the browser to the following address xxx xxx xxx xxx represents the device IPv4 address xxx xxx x...

Page 60: ...estination may not work please use ring group instead 5 Save then Apply Changes Outgoing Calling Rules To Create a New Outgoing Call Rule Calling Rules define dialing permissions and routing rules An outgoing calling rule pairs an extension pattern with a trunk used to dial the pattern This allows different patterns to be dialed through different trunks e g local 7 digit dials through an FXO but l...

Page 61: ...rs and so would have a Dial Plan that includes both the local and long distance outgoing calling rules 1 2 Go to Users Tab then press Create New User 1 Input desired Call ID for extension 2 Input the same Call ID of extension 3 Choose a DialPlan that you want to use 4 Input the same call ID of extension 5 Uncheck IAX 6 Select H 264 for the 3rd codec preference 7 Select H 263p for the 4th codec pre...

Page 62: ... 5 Select Strategy 5 1 Ring in Order 5 2 Ring All Simultaneously 6 For Ring in Order 6 1 Set of second 7 Set Hangup if doesn t have available 8 Save and Apply Changes Ring Groups To Create a New Ring Group Ring groups allow a group of phones or devices to ring simultaneously or in a sequence ring order This provides the opportunity for multiple people to answer a call ring all or one person can an...

Page 63: ...etc 4 Select Agents that will be included in Call Queue 5 Update and Apply Changes Call Queue To Create a New Call Queue A call queue lines up callers and allows them to wait to speak to any group of employees taking a high volume of calls This feature allows you to speak to more people rather than send callers back to voicemail to leave a message and receive a call back when time permits Figure 1...

Page 64: ...email 3 Press Update then Apply changes Voicemail To Open a Voicemail for a User Voicemail is an option available for every extension Caller ID The relationship between the extension and voicemail is established in Users In that section you can specify whether voicemail is enabled for an extension as well as the PIN for retrieving a voicemail The Voicemail page lets you specify voicemail parameter...

Page 65: ...rcom for calling an individual or a group of extensions This can be used to make an announcement over the speakerphone of a group of phones 1 2 3 4 5 Go to VoiceMail Group Tab then press New VoiceMail Group 1 Choose an Extension Number for the New VoiceMail Group 2 Choose a desired name for the New VoiceMail Group 3 Check all the Extension number that needed to be included in the New VoiceMail Gro...

Page 66: ...ly until the red LED light goes off 1 2 3 4 Figure 13 9 Go to SIP Settings tab and then go to the NAT tab 1 Input your Public IP 2 Input your Public IP 3 Input your Local Network address with a NetMask 4 Select Yes 5 Select Yes 6 Press Save then Apply Changes SIP Settings To Configure your NEX Asterisk for Global Here you can 1 Edit General SIP settings 2 Edit Terms of Service 3 Configure NAT for ...

Page 67: ...k app and through email All DoorTalk models have 3 meter radius for the motion sensor Storage Can I capture and store images Yes during active call you can capture images and it will automatically save on your DoorTalk app and on your smart gadget You have the option to delete Multiple users Devices How many users can be given access to DoorTalk Five 5 devices can be registered and given access to...

Page 68: ... a call may be currently in session with another registered mobile device For security reasons DoorTalk has been programmed to accommodate only one call at a time This means that if someone is currently using DoorTalk no one can interfere with the call in session Wait for a few moments until the call is finished before making a call b Check the quality of your mobile Wi Fi network Try browsing web...

Page 69: ... devices times may come when the system may need to be rebooted and refreshed This rarely happens however when all other options fail to solve the issue try unplugging your device and plugging it back to its power source in order to perform a soft reboot Wait for about 10 20 seconds or until you hear WiFi Connection Successful before using the device again f DoorTalk may need to be re configured p...

Page 70: ...plete access to all the functions and features of the DoorTalk application which is meant to make management and use of the device more efficient and secure Delays are often experienced during calls Factors to this issue may vary from simply the quality of your network connection to a more technical cause such as your location s distance to the network server s geographic location which may be bey...

Page 71: ...Unit A Topy Building 1 3 Economia St Brgy Bagumbayan Quezon City Philippines 632 955 6821 ...

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