nStor NexStor 4700F Series, User Manual

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Chapter 5 - Troubleshooting
Problems During Bootup
57
Problems During Bootup
The following sections describe problems you might encounter during Power On
Self-Test (POST) or during bootup sequence of the enclosure and explains how
to resolve those problems. POST shows problems related to the processor, logic,
and memory.
Symptom Solution
Controller failed the onboard
memory test. When this failure occurs, it means the internal CPU memory
failed. Replace the controller to correct the problem.
System hangs at Loading Bridge
during BFLU Loader Menu. Re-flash the firmware to ensure you are using the latest
version. See “Upgrading Firmware” in the VT-100 or
StorView software guides. If you cannot update the
firmware or if the updated firmware does not correct the
problem, replace the controller.
One of the POST diagnostic
tests failed. Contact technical support or your service provider.
The system hangs at CT_srv
starting. Follow these steps to resolve the problem:
1 Verify that there are no address conflicts.
2 Check the enclosure(s) to make sure everything is
properly connected.
3 If the enclosure(s) and the drive work properly,
replace the controller.
4700F.book Page 57 Wednesday, April 6, 2005 11:05 AM