13
CairMax Duo
User Guide
Troubleshooting
SYMPTOM
SOLUTION
Control unit does not operate
Check control unit is connected to the mains power supply.
Check for loose power cord connection and ensure main power is
switched on.
Check the fuse in rear panel of control unit. Replace if necessary.
Check condition of power cord and plug. Check if mains socket is faulty.
Low pressure indicator
illuminated;
mattress is not inflating with
control unit connected and
switched on
Ensure the main power is turned on and power cord is connected to mains
and control unit.
Check control unit/mattress air connections are fitted securely, and
reconnect umbilical cord if loose.
Ensure control unit is turned on.
Check air intake from filter is not blocked by linen/dust. Replace with new
filter if needed.
Ensure the air cells are free of damage or leaks
For faster mattress reinflation once the air leak has been closed, press MAX INFLATE and wait until the low
pressure indicator extinguishes.
Press the ALTERNATE button to resume alternation
Control unit is making unusual
noise
Ensure control unit is resting against a solid surface
Mattress surface appears to be
uneven
Ensure all air cells and static head area foam are evenly placed on foam
core, straighten and re-lay if uneven, crooked or protruding.
If the problem persists, move patient to an alternate product and contact Novis Healthcare.
Waste Disposal
This product has been supplied from an
environmentally aware manufacturer that complies
with the European Community’s Waste Electrical and
Electronic Equipment Directive (WEEE).
This product may contain
substances that could be
harmful to the environment if
disposed of in places (landfills)
that are not appropriate
according the legislation. Please
be environmentally responsible
and contact your local authority
on available options to recycle
this product at its end of life.
Service Life
The expected service life of a control unit and a
mattress is highly dependent on frequency of use,
servicing, care and maintenance.
To maintain the condition of the foam air
combination mattress system, service the system
regularly according to the schedule recommended
by Novis.
Do NOT use unapproved accessories or attempt
to modify,
disassemble or otherwise misuse the CairMax
Duo system.