Novell GROUPWISE 7 - SECURITY POLICIES, Installation And Administration Manual, Page: 76 / 108

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GroupWise 7 Gateway for Lotus Notes Installation and Administration Guide
Novell Confidential Manual (ENU) 21 December 2004
Examining log files is useful if you experience any problems with the Notes Gateway, because the
log files record the exact route all messages take. If you have any problems that require assistance
from Novell Support, it is likely that the technician who helps you will request a copy of this file.
Log files are stored in the gateway’s 000.prc directory ( domain \wpgate\ notes \000.prc ) and can be
viewed from the gateway server console and the Web console. Log files are named mmdd log. nnn ,
where mmdd is the month and day and nnn is an incrementing number, starting with 001.
1
In ConsoleOne, browse to and right-click the Notes Gateway object, then click Properties.
2
Click GroupWise > Log Settings to display the Log Settings page.
3
Fill in the following fields:
Log File Path: Select the path where the log file should be created. By default, log files are
stored in the domain \wpgate\ notes \000.prc directory.
Logging Level: Select the logging level you want. Gateway logging levels are hierarchical,
with Off as the lowest and Diagnostic as the highest.
Š Off: Disables logging.
Š Normal: Displays basic message routing information, providing a summary of gateway
activity. This is the default setting.
Š Verbose: Displays extra message routing details and message processing information.
Š Diagnostic: Displays all message routing and processing information. You should use
this logging level only when troubleshooting a problem with the gateway.
A new log file is created each day, and the files accumulate according to the following
settings:
Max Log File Age: Specify the maximum number of days you want to save the log file before
the gateway deletes it. The default value is 7 days.